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Remote Cargo Claims Adjuster Jobs (NOW HIRING)

About the role We are seeking highly organized and customer-focused Cargo Claims Adjusters to join ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Claims Adjusters - Liability (Remote) Work Location: Remote Expected Duration: 3+ Months Contract Position Overview We are seeking experienced Commercial General Liability (CGL) Claims Adjusters to ...

New

CLAIMS ADJUSTER (remote) ARC Group seeks two Bodily Injury Claims Adjuster to work in a remote contract role for our direct client based in Fort Lauderdale, FL. This is a 90 day contract to start and ...

Claims Adjuster I JOB STATUS: Full-time/Hourly DEPARTMENT: Claims REPORTS TO: Claims Team Lead ... Hybrid - 3 days in office, 2 days remote after training. PAY: T h e expected hiring range for this ...

Handles carrier's/ZIM's response to cargo liability claims, including subrogated claims, from place of receipt to place of delivery; assists Legal Department to timely resolve claims to avoid ...

Responsible for the handling of all aspects of Cargo claims * Be adaptable to various business ... A remote-friendly environment with the opportunity to participate in periodic in-person team ...

Claims Adjuster

New York, NY · Remote

$20.67 - $26.44/hr

Process claims determinations to include assessment and payment for submitted claims * Verify ... Work independently in a remote capacity, while also fostering teamwork and collaborating with ...

The Claims Adjuster is responsible for providing partners with exceptional claims handling services ... remote work flexibility. In This Role You Will Execute On: * Investigate to confirm coverage ...

Responsible for the handling of all aspects of Cargo claims * Be adaptable to various business ... A remote-friendly environment with the opportunity to participate in periodic in-person team ...

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Remote Cargo Claims Adjuster information

See salary details

$30.5K

$64.6K

$90K

How much do remote cargo claims adjuster jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote cargo claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a remote cargo claims adjuster?

A Remote Cargo Claims Adjuster is a professional who evaluates and processes insurance claims related to damaged, lost, or stolen cargo during shipping, but works from a location outside the traditional office—often from home. Their duties include investigating claim details, communicating with clients and carriers, reviewing documents such as bills of lading and shipping records, and determining the validity and value of claims. They use digital tools and communication platforms to perform their work efficiently while maintaining compliance with company and legal standards. This role requires strong analytical, communication, and organizational skills.

What are some common challenges faced by remote cargo claims adjusters, and how can they be managed effectively?

Remote Cargo Claims Adjusters often encounter challenges such as coordinating investigations across different time zones, verifying documentation from multiple parties, and communicating efficiently with clients, carriers, and shippers without in-person meetings. Effective time management, strong written communication skills, and proficiency with digital claims management tools are crucial for success in this role. Building a structured workflow and maintaining clear, consistent communication help ensure timely and accurate claim resolutions while working remotely.

What are the key skills and qualifications needed to thrive as a remote cargo claims adjuster?

To thrive as a Remote Cargo Claims Adjuster, you need a solid understanding of insurance principles, cargo logistics, and claims investigation, often supported by experience in insurance or logistics and relevant certifications such as AIC or CPCU. Familiarity with claims management systems, digital documentation tools, and industry regulations is essential. Strong analytical skills, attention to detail, and effective communication are critical soft skills for accurately assessing claims and collaborating with clients remotely. These competencies ensure precise claim resolutions, regulatory compliance, and high client satisfaction in a remote work environment.

What is the difference between Remote Cargo Claims Adjuster vs Remote Property Claims Adjuster?

AspectRemote Cargo Claims AdjusterRemote Property Claims Adjuster
CertificationsAdjuster licenses, industry-specific certificationsAdjuster licenses, property-specific certifications
Work EnvironmentInsurance companies, shipping companies, logistics firmsInsurance companies, property management firms
Industry UsageFreight, shipping, logisticsReal estate, homeowners, commercial property
Common Search/ComparisonYesYes

The Remote Cargo Claims Adjuster focuses on assessing damages related to shipped goods and freight, while the Remote Property Claims Adjuster handles claims involving physical property damage. Both roles require similar licensing and work within the insurance industry, but they specialize in different types of claims, making them distinct career paths within the claims adjustment field.

More about Remote Cargo Claims Adjuster jobs
What cities are hiring for Remote Cargo Claims Adjuster jobs? Cities with the most Remote Cargo Claims Adjuster job openings:
What are the most commonly searched types of Cargo Claims Adjuster jobs? The most popular types of Cargo Claims Adjuster jobs are:
What states have the most Remote Cargo Claims Adjuster jobs? States with the most job openings for Remote Cargo Claims Adjuster jobs include:
Infographic showing various Remote Cargo Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Claims Adjuster, Cargo

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
We are seeking highly organized and customer-focused Cargo Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim.
The ideal candidate has a willingness and experience to work with all parties attendant to a claim to quickly achieve optimal claim results.
Who you are
  • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims org.
  • Passionate claim professional who cares about the customer and their experience.
  • Empathetic. You exercise empathy and patience towards everyone you interact with.
  • Sense of urgency - at all times. That does not mean working at all hours.
  • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest.
  • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
  • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
  • Anti-status quo. You don't just wish things were done differently, you action on it.
  • Communicative. (we'd love to know what this means to you)
  • And did we mention, you have a sense of humor. Claims are hard enough as it is.

What you'll do
  • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims.
  • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action
  • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
  • Coordinate the repair of damaged vehicles and assist with rental reimbursement
  • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss
  • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
  • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority
  • Provide input for continuous development of claims guidelines, best practices, and process improvements
  • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim
  • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications

Qualifications
  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • Minimum of 5 years of experience in commercial cargo claims, ideally tractor trailer, and some dealings with Third-Party PD/Total Loss
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
  • Knowledge of state regulations, policy provisions, and standard operating procedures
  • Commercial experience necessary
  • Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!