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Entry Level Call Center Analyst Jobs (NOW HIRING)

iQuasar LLC

Service Center Analyst

Washington, DC · On-site

$21.63/hr

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

AT&T

Call Center Fraud Analyst

Mesa, AZ

$27.90/hr

Our Call Center Fraud Analyst earns $27.90 per hour. Not to mention all the other amazing rewards that working at AT&T offers. What your Day-to-Day Will Look like: * Receive calls from customers and ...

AT and T

Call Center Fraud Analyst

Mesa, AZ · On-site

$27.90/hr

Our Call Center Fraud Analyst earns $27.90 per hour. Not to mention all the other amazing rewards that working at AT&T offers. What your Day-to-Day Will Look like: * Receive calls from customers and ...

MCI Careers

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ... Track and analyze team and individual performance to identify trends and improvement areas.

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ... Track and analyze team and individual performance to identify trends and improvement areas.

thryvlgbt

Call Center Manager

Atlanta, GA · On-site

Monitor and analyze call center performance metrics to identify areas for improvement * Ensure compliance with company policies and procedures * Provide coaching and training to call center ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Lead and manage a team of 15-25 entry-level customer service agents handling inbound calls. * Coach ... Track and analyze team and individual performance to identify trends and improvement areas.

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Entry Level Call Center Analyst information

See salary details

$30K

$64.6K

$99K

How much do entry level call center analyst jobs pay per year?

As of Jul 22, 2026, the average yearly pay for entry level call center analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.

Can I work at a call center with no experience?

Entry level call center analyst positions typically do not require prior experience, as employers often provide training on customer service skills and company systems. Basic communication skills, a positive attitude, and the ability to handle calls are usually sufficient for starting in this role.

How can I make $2000 a week working from home?

An entry level call center analyst can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and earning competitive hourly wages or bonuses. Increasing income may involve developing strong communication skills, gaining experience, and working for companies that offer performance-based incentives or higher pay rates for remote roles.

What is the difference between Entry Level Call Center Analyst vs Customer Service Representative?

AspectEntry Level Call Center AnalystCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentCall centers, customer support departments, often with data analysis tasksCustomer service departments, retail or call center settings
Employer & Industry UsageUsed across industries like telecom, finance, and tech for data-driven support rolesCommon in retail, hospitality, and service industries for direct customer interaction
Search & Comparison IntentPeople comparing entry-level analytical roles in call centersIndividuals seeking direct customer support roles

The main difference is that Entry Level Call Center Analysts focus on analyzing call data and supporting decision-making, while Customer Service Representatives primarily handle direct customer interactions. Both roles require similar educational backgrounds but differ in responsibilities and focus areas within the call center environment.

How to apply in a call center with no experience?

Entry level call center analyst positions often do not require prior experience; applicants should focus on strong communication skills, a positive attitude, and basic computer knowledge. Highlight any customer service or communication-related skills in your resume and be prepared to demonstrate a willingness to learn during interviews. Some employers offer on-the-job training, making it accessible for candidates without previous call center experience.

What jobs pay 4000 a week without a degree?

Entry level call center analyst roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree are rare and often require certifications, technical skills, or experience in fields like sales, real estate, or certain trades. Most roles offering such high weekly pay usually involve advanced skills or entrepreneurial activities.
More about Entry Level Call Center Analyst jobs
What are the most commonly searched types of Call Center Analyst jobs? The most popular types of Call Center Analyst jobs are:
What job categories do people searching Entry Level Call Center Analyst jobs look for? The top searched job categories for Entry Level Call Center Analyst jobs are:
Entry Level Call Center Analyst jobs near you
Infographic showing various Entry Level Call Center Analyst job openings in the United States as of July 2026, with employment types broken down into 6% Locum Tenens, 83% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $64,649 per year, or $31.1 per hour.
Member Services Center Analyst

Member Services Center Analyst

TEXAS MUNICIPAL RETIREMENT SYSTEM

Austin, TX • On-site, Remote

$50K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

TMRS Overview:

The Texas Municipal Retirement System (TMRS) is a statewide public retirement system established in 1948 to provide retirement, disability and death benefits to employees and retirees of participating Texas cities. TMRS manages more than $40 billion in assets for more than 925 Texas cities. TMRS offers competitive compensation with medical, dental and vision insurance provided at no cost for employees, flexible scheduling, twelve paid holidays, modern and centrally located office space, a generous leave program, potential for remote work opportunities, and membership in TMRS’ pension plan.

Job Summary:

Member Service Center Analysts report to the Director of City and Member Services and provide exceptional customer support by answering telephone calls that explain retirement benefit options, review member accounts, process routine requests for benefit information, and provide technical support for online Member access. Calls come inbound directly from our over 200,000 Members and retirees.

Competitive salary ranging from $50,000 and higher depending on experience and qualifications.

Duties/Responsibilities:

  • Provide exceptional customer support and respond to information requests; answer questions and provide detailed information on benefits, eligibility, taxes or penalties, applications and other related account and benefit information.
  • Validate caller identity by interviewing Members and verifying account information.
  • Enter, update, and maintain member account data in the member database system.
  • Provide written and oral confirmation of benefit payments.

Qualifications:

  • High school diploma required; associate or bachelor’s degree preferred
  • Excellent customer service acumen
  • Strong written and verbal communication skills
  • Ability to handle high call volume and react effectively and calmly
  • Attention to detail
  • Problem-solving skills
  • Skill in reviewing documentation and properly applying complex laws, regulations, rules and policies
  • Preferred Qualification: Two years related experience preferably in a call center, pension, benefit administration or retirement related work

Physical Requirements:

Sedentary work: Exerting up to 10lbs of force. Ability to safely and successfully perform the essential job functions consistent with federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.  

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