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Entry Level Call Center Analyst Jobs (NOW HIRING)

Kinley Ames LLC

$14 - $18.25/hr

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide ... Research, analyze and determine the appropriate course of action * Build trust and rapport with the ...

Apexon

Porter Call Center Operations Analyst

Plano, TX · On-site

$13.75 - $17/hr

We enable #HumanFirstDIGITAL Exp -6+yrs Porter Call Center Operations Analyst Digital the DE for Analytics) being asked to be onsite in the Florida call center. Porter- Business Analyst (Analytics ...

iQuasar LLC

Service Center Analyst

$21.63/hr

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ · On-site

$18 - $22/hr

The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

iQuasar LLC

Service Center Analyst

Washington, DC · On-site

$21.63/hr

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

Jobs for Humanity

Entry-Level Contact Center Representative

$15.75 - $20.50/hr

Company Description We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you ...

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Entry Level Call Center Analyst information

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$30K

$64.6K

$99K

How much do entry level call center analyst jobs pay per year?

As of Jun 28, 2026, the average yearly pay for entry level call center analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.

Can I work at a call center with no experience?

Entry level call center analyst positions typically do not require prior experience, as employers often provide training on customer service skills and company systems. Basic communication skills, a positive attitude, and the ability to handle calls are usually sufficient for starting in this role.

What job makes $10,000 a month without a degree?

Entry-level call center analyst roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that reach this level often require advanced certifications, extensive experience, or work in sales, real estate, or entrepreneurship, rather than entry-level positions. Achieving such income usually involves roles with commission or performance-based pay structures.

How can I make 2000 a week working from home?

An entry level call center analyst can potentially earn $2000 weekly by working full-time hours, often 40 or more hours, and earning competitive hourly wages or bonuses. Increasing income may involve gaining specialized skills, certifications, or working for companies with higher pay rates, but reaching this level consistently requires significant experience and possibly additional responsibilities.

What is the difference between Entry Level Call Center Analyst vs Customer Service Representative?

AspectEntry Level Call Center AnalystCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentCall centers, customer support departments, often with data analysis tasksCustomer service departments, retail or call center settings
Employer & Industry UsageUsed across industries like telecom, finance, and tech for data-driven support rolesCommon in retail, hospitality, and service industries for direct customer interaction
Search & Comparison IntentPeople comparing entry-level analytical roles in call centersIndividuals seeking direct customer support roles

The main difference is that Entry Level Call Center Analysts focus on analyzing call data and supporting decision-making, while Customer Service Representatives primarily handle direct customer interactions. Both roles require similar educational backgrounds but differ in responsibilities and focus areas within the call center environment.

How to apply in a call center with no experience?

Entry level call center analyst positions often do not require prior experience; applicants should focus on strong communication skills, a positive attitude, and basic computer knowledge. Highlight any customer service or communication-related skills in your resume and be prepared to demonstrate a willingness to learn during interviews. Some employers offer on-the-job training or require a high school diploma or equivalent.
More about Entry Level Call Center Analyst jobs
What are the most commonly searched types of Call Center Analyst jobs? The most popular types of Call Center Analyst jobs are:
What job categories do people searching Entry Level Call Center Analyst jobs look for? The top searched job categories for Entry Level Call Center Analyst jobs are:
Entry Level Call Center Analyst jobs near you
Call Center Agent - Global Agility Solutions

Call Center Agent - Global Agility Solutions

Global Agility Solutions, LLC

Louisville, KY • On-site

$17 - $20/hr

Full-time

Posted 11 days ago

Job description

Position Summary

Global Agility Solutions is currently hiring entry level Call Center Agents to join our stellar customer service team to enable customer satisfaction and a positive service experience. This position entails communication skills and conversational interaction.

In this position you will assist customers in an inbound call center environment with a variety of customer service and account management services.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Answer incoming calls from customers.
  • Resolve any program or service-related issues, ensuring complete customer satisfaction.
  • Account establishment and management
  • Take payments and maintain/update customer account information as requested using the back-office system (BOS) interface.
  • Customer Call Handling
  • Handle Disputes and Escalations as needed.
  • Process payment adjustments and refund requests over the phone
  • Communicate account information and program information to callers.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Requirements:

  • Strong communication skills over the phone.
  • Ability to remember and deliver information in a professional manner.
  • Experience in customer service, preferably in a call center environment.
  • Computer literacy is required.
  • Ability to follow policies, procedures, and regulations.
  • Ability to meet or exceed business goals and objectives, while fostering a team atmosphere.
  • Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues.
  • Ability to exercise independent judgment to identify and resolve problems.
  • Ability to work effectively in structured but flexible, adaptable and changing, call center environment.
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
  • Ability to navigate multiple computer screens while working on the phone.
  • Strong analytical skills with high attention to detail and accuracy.
  • Bilingual speaking proficiency in Spanish/English preferred
  • High School diploma or GED

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

  • Sit for long periods of time.
  • Use their hands to handle, control, or feel objects, tools, or controls.
  • Repeat the same movements.
  • Speak clearly so listeners can understand.
  • Understand the speech of another person.
  • Specific vision abilities required by the job include close vision, and the ability to adjust focus.
  • The noise level in the work environment is usually minimal.


Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.


Please note, this employment offer is also contingent on a successful background check, US employment eligibility (E-Verify) verification and drug screen.