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What is the difference between Entry Level Beyondtrust vs Entry Level Cybersecurity Technician?

AspectEntry Level BeyondtrustEntry Level Cybersecurity Technician
Required CredentialsBasic security certifications (e.g., CompTIA Security+), familiarity with Privileged Access Management toolsSecurity+ or equivalent, knowledge of network security and tools
Work EnvironmentIT security teams, cybersecurity departments, often in corporate or enterprise settingsIT departments, cybersecurity teams, various industries including finance, healthcare, and tech
Employer & Industry UsageUsed by organizations implementing Privileged Access Management solutions, especially Beyondtrust productsCommon in organizations needing security monitoring, incident response, and vulnerability management

Entry Level Beyondtrust roles focus on managing privileged access and security tools, often requiring specific certifications and familiarity with Beyondtrust solutions. Entry Level Cybersecurity Technicians have broader security responsibilities, including monitoring and incident response. Both roles are essential in cybersecurity teams but differ in scope and specialization.

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Entry Level Beyondtrust jobs near you
Infographic showing various Entry Level Beyondtrust job openings in the United States as of May 2026, with employment types broken down into 22% Locum Tenens, 9% Internship, 10% As Needed, 13% Temporary, 38% Contract, and 8% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
IT Support Engineer I

IT Support Engineer I

The Solutions Team Inc

Flowood, MS • On-site

Full-time

Medical, PTO

Posted 20 days ago

Job description

Description:

Position Overview

The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket triage, Level 1 troubleshooting, and timely resolution or escalation of issues while maintaining professional communication and accurate documentation.

Key Responsibilities & Daily Tasks

  • Monitor and respond to incoming service tickets within SLA guidelines
  • Provide remote support via phone, email, and remote access tools
  • Perform Level 1 troubleshooting for Windows, macOS, and Microsoft 365
  • Manage user accounts and basic Active Directory tasks
  • Perform basic networking troubleshooting (DNS, DHCP, VPN, Wi-Fi)
  • Document all work clearly and professionally
  • Escalate issues to Level II Engineers when appropriate
  • Assist with onboarding and offboarding tasks
  • Participate in on-call rotation as assigned


Requirements:

Required Skills & Qualifications

  • 1–3 years of help desk or desktop support experience (MSP preferred)
  • Strong working knowledge of Windows and Microsoft 365
  • Foundational networking knowledge
  • Strong communication and customer service skills

Preferred Qualifications

  • CompTIA or Microsoft certifications
  • Experience with ConnectWise, N-able, BeyondTrust, Huntress
  • Basic PowerShell knowledge
  • macOS/iOS support experience

Benefits & Perks

  • Paid Time Off (PTO) and company-observed paid holidays
  • Health insurance options for eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities

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