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Entry Care Representative Jobs in Virginia (NOW HIRING)

PeopleShare

Healthcare CSR

Hampton, VA

$22/hr

We are seeking compassionate and detail-oriented Healthcare Customer Service Representatives to ... Excellent organizational and data-entry skills. * Proficiency with Microsoft Office and web-based ...

Sentara Healthcare

Patient Access Representative I

Norfolk, VA · On-site

$16.75 - $21.25/hr

Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance Verification ... Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k ...

Accessia Health

Patient Services Representative

Midlothian, VA · On-site

$16.25 - $20.50/hr

We operate in a highly regulated healthcare environment and are committed to operational excellence ... The PSR performs structured eligibility review, data entry, and documentation management in ...

Accessia Health

Patient Services Representative

Midlothian, VA · On-site

$16.25 - $20.50/hr

We operate in a highly regulated healthcare environment and are committed to operational excellence ... The PSR performs structured eligibility review, data entry, and documentation management in ...

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All JobsEntry Care Representative JobsEntry Care Representative Jobs in Virginia

Entry Care Representative information

What does an Entry Care Representative do?

An Entry Care Representative is responsible for assisting patients or clients with their initial inquiries, scheduling appointments, and providing information about services. They often serve as the first point of contact in healthcare or customer service settings, ensuring that clients' needs are addressed efficiently. Their duties may include answering phone calls, updating records, verifying insurance information, and directing individuals to the appropriate departments. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as an Entry Care Representative?

To thrive as an Entry Care Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic data entry tools, and possibly healthcare information systems is often required. Patience, empathy, and active listening help create positive experiences for clients and patients. These skills are vital for accurately gathering information, addressing concerns, and ensuring seamless service in a care-focused environment.

What are some common challenges faced by Entry Care Representatives, and how can they be managed effectively?

Entry Care Representatives often encounter challenges such as managing a high volume of patient inquiries, handling sensitive information, and navigating complex scheduling systems. To manage these effectively, it's important to stay organized, develop strong communication skills, and become familiar with relevant software and protocols. Seeking feedback from experienced team members and participating in regular training sessions can also help address these challenges and improve overall job performance.

What is the difference between Entry Care Representative vs Customer Service Representative?

AspectEntry Care RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; certifications vary by industry
Work EnvironmentHealthcare settings, clinics, hospitalsCall centers, retail, corporate offices
Employer & Industry UsageHealthcare providers, insurance companiesRetail, telecommunications, finance
Common Search & ComparisonOften compared for entry-level customer-facing roles in healthcareGeneral customer support roles across industries

The Entry Care Representative and Customer Service Representative roles share similarities in customer interaction and required communication skills. However, Entry Care Representatives typically work in healthcare environments, focusing on patient or client care, while Customer Service Representatives serve customers across various industries in more general settings. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How to become an entry care representative?

To become an entry care representative, candidates typically need a high school diploma or equivalent and strong communication skills. Some employers may require familiarity with customer service software or basic medical terminology, and on-the-job training is often provided. Relevant certifications are not usually mandatory but can enhance job prospects.

What are popular job titles related to Entry Care Representative jobs in Virginia?

For Entry Care Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Care Representative jobs in Virginia look for?

The top searched job categories for Entry Care Representative jobs in Virginia are:

What cities in Virginia are hiring for Entry Care Representative jobs?

Cities in Virginia with the most Entry Care Representative job openings:

Entry Care Representative jobs near you
Infographic showing various Entry Care Representative job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 22% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

BioPharma Physician Account Rep (Entry)

Innovativ Pharma Inc

Roanoke, VA • On-site

$87K - $116K/yr

Full-time

Re-posted 4 days ago

Job description

Are you looking for a lucrative career where you can make a big difference in the health of others. Does a patient-focused, innovation-driven company that will inspire you and support your Pharmaceutical Sales Rep career sound like what you are looking for? If so, be empowered to take charge of your future and join us as a one of our Pharmaceutical Sales Rep team members.
Each one of our professional Pharmaceutical Sales Representatives educates, promotes and sells pharmaceutical/healthcare products to Physicians and other specialized medical or healthcare providers. If you join our team as a Pharmaceutical Sales Representative you will manage your territory in order to maintain existing physician groups, clinics and proprietary primary care offices. As a member of the Pharmaceutical Sales Rep team, you will work closely with management and others to achieve sales goals and objectives. Our company provides quality consultative service, coordinate and integrate outside alliances, as well as other internal personnel and resources to fit customer needs.
We have an unwavering dedication to put people first and we strive toward Better Health and a Brighter Future for people through leading innovation in medicine. Pharmaceutical sales is an excellent career choice for job-seekers because it offers excellent potential -- in career growth, income, and benefits.
Pharmaceutical Sales Rep Major Responsibilities:
Each one of our Pharmaceutical Sales Representative must manage territory accounts and identifies the key decision makers. As a Pharmaceutical Sales Rep you must inform highly influential physicians about the details of pharmaceutical and medical products. As one of our Pharmaceutical Sales Reps you must know how to balance time needed in front of customers in order to achieve expected results. It is vital to keep your skills and product knowledge updated. As one of our Pharmaceutical Sales Representatives you must know how to plan and know how to compete and win in a healthcare market place.
Pharmaceutical Sales Rep Major Duties:
  • Customer focus/Building Positive Relationships-Penetration of large accounts and identifying key decision makers.
  • Creative thought process in developing a customer base.
  • Create territory plan including goals and resource allocation (coverage, sampling, grant/education proposals, etc. for key customers).
  • Gain formulary acceptance/compliance with managed care accounts.
  • Scientific understanding of clinical papers.
  • Teaming with customers as a business partner-proactive in seeking out potential customers, maintain knowledge of long term trends and patterns to create account business plans
  • Utilize consultative skills in assisting customer with their business

Pharmaceutical Sales Rep Requirements/Experience/Qualifications:
  • * Some sales experience and/or abilities
  • * Consultative selling experience preferred.
  • * Must be able to work remotely and the ability to use ZOOM software.
  • * Excellent written and oral communication skills.
  • * Ability to target health professionals to maximize sales growth and increase product volume.
  • * Posses effective selling skills and product knowledge to influence targeted health care professionals to prescribe promoted products.
  • * Develop and execute plans to maximize selling resources.
  • * Pre-call plan to match health care professionals' (HCP) needs.
  • * Leverage data and customer knowledge to build discussions around HCP's and patients' needs.
  • * Actively pursue continuous learning and professional development on efficient sales, communication and product knowledge training.
  • * Perform company business in accordance with all regulations and policies and procedures.
  • * Demonstrate high ethical and professional standards at all times.

Here, every Pharmaceutical Sales Rep matter and you will be a vital contributor to our inspiring, bold mission.
If you are qualified, you will hear back from our Human Resource staff to proceed in the hiring process.
We are a EEO employer of minorities, women, disabled, protected veterans, and considers qualified applicants with criminal histories in accordance with applicable laws.

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