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Customer Assistant Jobs in Virginia (NOW HIRING)

Storage Partners, LLC

Be Seen First

Assistant Manager - Sales & Customer Service Focus

Lorton, VA · On-site

Assistant Manager - Customer Service & Team Building Focus (Flexible Schedule) Locations: Springfield / Lorton We are seeking a dependable, customer-focused Assistant Manager who enjoys helping ...

Brookfield

Customer Service Assistant

Richmond, VA · On-site

$17 - $23.50/hr

A Brief Overview The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application. This role will work onsite 5x ...

ODUrent

Assistant Customer Service Manager

Norfolk, VA · On-site

$18 - $22/hr

ODUrent is seeking a highly organized, customer-focused Assistant Customer Service Manager to help lead our Customer Service Department while serving as the face of our company at the front desk.

RETAIL

$59 - $69.25/hr

Provide world class customer service in stores as a full-time, minimum thirty-two (32) hour ... Never be rude to a patient or customer Assist in maintaining a clean and organized space, neat ...

RETAIL

$55.25 - $65/hr

Provide world class customer service in stores as a full-time, minimum thirty-two (32) hour ... Never be rude to a patient or customer Assist in maintaining a clean and organized space, neat ...

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Customer Assistant information

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How much do customer assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for customer assistant in Virginia is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $21.92 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

Is a CSA job stressful?

A Customer Assistant (CSA) job can be stressful due to fast-paced environments, high customer interaction, and the need to handle multiple tasks simultaneously. Stress levels vary depending on the workplace, workload, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is the role of a customer assistant?

A customer assistant is responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, maintain store cleanliness, and ensure a positive shopping experience, requiring good communication and customer service skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that offer higher-paying opportunities. Earning $2000 weekly typically requires a combination of high hourly rates, consistent hours, and possibly additional certifications or specialized skills. It is important to manage time effectively and seek roles with competitive pay to reach this income level.

What jobs pay 4000 a week without a degree?

Customer Assistant roles typically do not pay $4,000 a week without additional bonuses or overtime. High-paying jobs that can reach this level without a degree often include sales positions, real estate agents, or skilled trades like electricians or plumbers, which may require certifications or experience but not necessarily a college degree.
More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Virginia? The most popular types of Customer jobs in Virginia are:
What are popular job titles related to Customer Assistant jobs in Virginia? For Customer Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Virginia look for? The top searched job categories for Customer Assistant jobs in Virginia are:
What cities in Virginia are hiring for Customer Assistant jobs? Cities in Virginia with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,466 per year, or $20.4 per hour.
Manager, Product Management - Customer Assist Observability

Manager, Product Management - Customer Assist Observability

Capital One

Richmond, VA

Full-time

Re-posted yesterday

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

76th of 149 rated banks

Job description

Manager, Product Management - Customer Assist Observability

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Role
Step into the cutting-edge world of Autonomous AI as the Product Manager for a product which focuses on Alerting, Traceability, Logging, Automated controls, & System observability you will spearhead our strategy for system safety, automated controls, and robust observability. In this transformational role, you will partner cross-functionally to build scalable, technology-driven architectures that deploy real-time alerts, ensure compliance, and drastically reduce incident recovery times. By applying human-centered design and integrated problem-solving, you will translate complex whitespace challenges into an iterative, game-changing roadmap that empowers our internal stakeholders. Ultimately, your business-focused vision and deep-dive analytics will mitigate risks, uncover hidden opportunities, and drive the strategic investments needed to win in the AI space.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

  • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

  • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

  • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

  • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

    • A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

  • Bachelor's degree in any field and at least 3 years of Product Management experience


Preferred Qualifications:

  • Experience translating business strategy and analysis into consumer facing digital products

  • Hands-on experience or strong familiarity with industry-standard observability tools (e.g., Datadog, Splunk, New Relic, Grafana), OpenTelemetry (OTEL) standards, and Site Reliability Engineering (SRE) concepts like SLIs, SLOs, and MTTR.

  • Proficiency in translating complex, fragmented system logs into actionable insights using data visualization tools, structured querying (e.g., SQL), and prescriptive analytics.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Manager, Product Management


New York, NY: $179,700 - $205,100 for Manager, Product Management


Richmond, VA: $149,800 - $171,000 for Manager, Product Management









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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