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Customer Executive Jobs in Virginia (NOW HIRING)

Executive Protocol Coordinator

Mclean, VA · On-site

$27.50 - $37.25/hr

Coordinate with customer stakeholders to gather context and requirements necessary for the successful coordination, facilitation, and execution of each engagement. * Support executive secretariat ...

Executive Protocol Coordinator

Mclean, VA · On-site

$27.50 - $37.25/hr

Coordinate with customer stakeholders to gather context and requirements necessary for the successful coordination, facilitation, and execution of each engagement. * Support executive secretariat ...

Build rapport and expand customer/executive sponsorship, creating new champions while fostering relationships with existing ones. * Manage relationships with program sponsors and day-to-day partners ...

Develop and sustain customer executive relationships * Maintain accurate contact records of customer interactions in CRM software * Collaborate with the extended Sales team to develop and realize an ...

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible ...

The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible ...

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

Customer Relationship Executive

Mclean, VA · On-site +1

$100K - $200K/yr

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

Customer Relationship Executive

Mclean, VA · On-site +1

$100K - $200K/yr

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

Be Seen First

Sales Executive

Chantilly, VA · On-site

$90K - $100K/yr

This Account Executive role is focused on generating new business, building relationships with commercial customers and selling recurring service agreements and repair services across HVAC, plumbing ...

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Customer Executive information

See Virginia salary details

$26.3K

$92.8K

$182.4K

How much do customer executive jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer executive in Virginia is $92,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $119,500.00 per year, depending on experience, location, and employer.

What does a customer executive do?

A Customer Executive is responsible for managing relationships with clients, addressing their needs, and ensuring customer satisfaction. They often act as the main point of contact between the company and its customers, handling inquiries, resolving complaints, and providing product or service information. Additionally, Customer Executives may assist in sales, follow up on customer feedback, and work with internal teams to improve the overall customer experience. Their goal is to retain customers and foster long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer executive?

To thrive as a Customer Executive, you need strong communication skills, a customer service mindset, and a relevant degree or experience in client relations or sales. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional problem-solving abilities, patience, and the capacity to build rapport distinguish top performers in this role. These skills are vital to ensure customer satisfaction, foster loyalty, and effectively resolve issues, directly impacting business reputation and retention.

How does a customer executive typically collaborate with other departments to resolve client issues?

Customer Executives often serve as the vital link between clients and internal teams such as sales, technical support, and product management. When a client issue arises, Customer Executives coordinate with these departments to gather accurate information, expedite solutions, and keep clients informed throughout the process. This cross-functional collaboration ensures that client needs are addressed efficiently and helps build long-term relationships. Strong communication and organizational skills are essential to manage these interactions effectively.

What is the difference between Customer Executive vs Customer Service Representative?

AspectCustomer ExecutiveCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environmentsCall centers, retail stores, or office settings
Employer & Industry UsageUsed across industries like retail, banking, telecom, and hospitalityCommon in retail, telecom, banking, and service industries

The main difference between a Customer Executive and a Customer Service Representative lies in their roles and responsibilities. Customer Executives often handle more complex customer issues, sales, and relationship management, while Customer Service Representatives focus on addressing basic inquiries and providing support. Both roles are vital in customer-facing industries, but Customer Executives typically require more experience and may have additional responsibilities related to client retention and upselling.

What do you need to be a customer executive?

To become a customer executive, candidates typically need strong communication and interpersonal skills, basic computer proficiency, and a customer-focused attitude. A high school diploma or equivalent is usually required, and some roles may prefer previous experience in customer service or sales. Certifications in customer relationship management tools can be advantageous.

What is the role of a customer executive?

A customer executive is responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use communication skills, customer relationship management (CRM) tools, and product knowledge to support clients and promote positive experiences.

What are the most commonly searched types of Customer jobs in Virginia?

The most popular types of Customer jobs in Virginia are:

What cities in Virginia are hiring for Customer Executive jobs?

Cities in Virginia with the most Customer Executive job openings:

Infographic showing various Customer Executive job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $92,750 per year, or $44.6 per hour.

Executive Protocol Coordinator

Peraton

Mclean, VA • On-site

$27.50 - $37.25/hr

Full-time

Re-posted 18 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

51st of 224 rated it services


Job description

Responsibilities

Peraton is seeking an experienced, detail-oriented professional to coordinate and facilitate executive engagement activities in support of cabinet-level and senior executive leader government customers. The Executive Protocol Coordinator operates within a high-visibility executive secretariat environment, overseeing the full lifecycle of senior-level engagements and events, from invitation through execution. 

Reporting to program leadership, the coordinator manages the intake, tracking, coordination, facilitation, and execution of executive engagements, meetings, and travel. This includes ensuring timely coordination with government and contract customer security personnel for facility access, parking, and waiver approvals; as well as the coordination with cabinet-level government customer executive secretariat personnel for protocol requirements; across all engagement activities. 

This role requires exceptional organizational skills, discretion, and the ability to perform effectively in a fast-paced, high-tempo environment supporting senior government officials. The ideal candidate brings experience supporting cabinet-level or senior executive leaders, familiarity with interagency coordination, and a demonstrated commitment to professionalism and precision in all aspects of delivery. 

Key Responsibilities 

  • Review and assess incoming invitations for executive-level external engagements, preparing coordination activities across all applicable customer stakeholders. 
  • Coordinate with customer stakeholders to gather context and requirements necessary for the successful coordination, facilitation, and execution of each engagement. 
  • Support executive secretariat staff in developing comprehensive briefing materials and engagement books for proposed and approved travel and events. 
  • Partner with protocol staff to ensure seamless day-of execution for visits, including coordination with security personnel and other support elements. 
  • Assist government and subject matter experts in planning, preparing, and executing executive foreign travel. 
  • Collaborate with the protocol government lead to develop and refine event concepts into polished, well-executed engagements appropriate for cabinet-level principals. 
  • Deliver all work products and event support with accuracy and professionalism, free of planning or logistical errors. 
  • Perform additional administrative or protocol-related duties as directed by government staff. 
Qualifications

Basic Qualifications 

  • Active TS/SCI with Polygraph security clearance. 
  • Bachelor's degree in National Security, International Relations, Foreign Affairs, Public Administration, Political Science, or a related field. 
  • Bachelor's and 12yrs of experience required.
  • 10+ years of experience providing direct support to executive-level leadership. 
  • In-depth knowledge of the U.S. Intelligence Community and federal government operations. 
  • Exceptional writing, grammar, and proofreading skills with strong attention to detail. 
  • Excellent time management and organizational skills with ability to balance multiple high-priority tasks. 
  • Strong interpersonal skills and the ability to perform confidently and professionally with grace under pressure with minimal supervision. 
  • Strong communications skills and the ability to conduct clear and concise briefings for senior executive leadership. 
  • Familiarity with Agency communication systems. 
  • Proven ability to identify and protect sensitive information while engaging with diverse stakeholders. 
  • Proficiency in Microsoft Office applications, including Word and Excel. 
  • Willingness to undergo additional vetting and sign a non-disclosure agreement. 

Preferred Qualifications 

  • Experience working in a senior executive or senior civilian service position (e.g., SNIS, DISES, SES). 
  • Experience supporting senior executive or senior civilian service personnel (e.g., SNIS, DISES, SES). 
  • Experience working in an executive protection capacity for cabinet level government leadership (e.g. Directors' Protective Staff, Diplomatic Security Service, U.S. Secret Service). 
  • Experience working in an executive secretariat or protocol environment. 
Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$135,000 - $216,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017