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Customer Executive Jobs in Virginia (NOW HIRING)

Build rapport and expand customer/executive sponsorship, creating new champions while fostering relationships with existing ones. * Manage relationships with program sponsors and day-to-day partners ...

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

To learn more, visit AvePoint is excited to provide an opportunity for an Account Executive - SLED who is energized to support State, Local, and Education customers across the U.S. As an account ...

Customer Relationship Executive

Mclean, VA · On-site +1

$100K - $200K/yr

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible ...

The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible ...

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

Customer Relationship Executive

Mclean, VA · On-site +1

$100K - $200K/yr

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

Overview The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is ...

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Sales Executive

Chantilly, VA · On-site

$90K - $100K/yr

This Account Executive role is focused on generating new business, building relationships with commercial customers and selling recurring service agreements and repair services across HVAC, plumbing ...

Director Sales, HCLS, Global HCLS

Arlington, VA · On-site

$224.40 - $303.50/hr

Leverage and orchestrate customer executive engagements with Amazon executives * Shape or reshape deals to best meet customer needs and leverage AWScapabilities for industry-specific challenges

This is an Executive Leadership position that reports to Chief Operating Officer (COO). Location: Chantilly, VA (hybrid) with travel to customer, partner, and portfolio-company sites MISSIONBusiness ...

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Showing results 1-20

Customer Executive information

See Virginia salary details

$26.3K

$92.8K

$182.4K

How much do customer executive jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer executive in Virginia is $92,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $119,500.00 per year, depending on experience, location, and employer.

What does a customer executive do?

A Customer Executive is responsible for managing relationships with clients, addressing their needs, and ensuring customer satisfaction. They often act as the main point of contact between the company and its customers, handling inquiries, resolving complaints, and providing product or service information. Additionally, Customer Executives may assist in sales, follow up on customer feedback, and work with internal teams to improve the overall customer experience. Their goal is to retain customers and foster long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer executive?

To thrive as a Customer Executive, you need strong communication skills, a customer service mindset, and a relevant degree or experience in client relations or sales. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional problem-solving abilities, patience, and the capacity to build rapport distinguish top performers in this role. These skills are vital to ensure customer satisfaction, foster loyalty, and effectively resolve issues, directly impacting business reputation and retention.

How does a customer executive typically collaborate with other departments to resolve client issues?

Customer Executives often serve as the vital link between clients and internal teams such as sales, technical support, and product management. When a client issue arises, Customer Executives coordinate with these departments to gather accurate information, expedite solutions, and keep clients informed throughout the process. This cross-functional collaboration ensures that client needs are addressed efficiently and helps build long-term relationships. Strong communication and organizational skills are essential to manage these interactions effectively.

What is the difference between Customer Executive vs Customer Service Representative?

AspectCustomer ExecutiveCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environmentsCall centers, retail stores, or office settings
Employer & Industry UsageUsed across industries like retail, banking, telecom, and hospitalityCommon in retail, telecom, banking, and service industries

The main difference between a Customer Executive and a Customer Service Representative lies in their roles and responsibilities. Customer Executives often handle more complex customer issues, sales, and relationship management, while Customer Service Representatives focus on addressing basic inquiries and providing support. Both roles are vital in customer-facing industries, but Customer Executives typically require more experience and may have additional responsibilities related to client retention and upselling.

What is the role of a customer executive?

A customer executive is responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use communication skills, customer relationship management (CRM) tools, and product knowledge to support clients and maintain positive relationships.

What types of jobs fall under customer executive?

Customer executive roles typically include positions such as customer service representative, client support executive, account manager, and customer care executive. These jobs involve handling customer inquiries, resolving issues, and maintaining client relationships, often requiring communication skills and familiarity with CRM tools.

What are the most commonly searched types of Customer jobs in Virginia?

The most popular types of Customer jobs in Virginia are:

What cities in Virginia are hiring for Customer Executive jobs?

Cities in Virginia with the most Customer Executive job openings:

Infographic showing various Customer Executive job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $92,750 per year, or $44.6 per hour.

Pr ProServe Account Executive , Healthcare and Life Sciences

Amazon

Herndon, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,115 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Application deadline: Aug 24, 2026
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in the Financial with transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Key job responsibilities
- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation
- Execution of long-term strategic customer transformation roadmaps
- Develop a unified account plan and pursuit plan that aligns with AWS account team (direct sales).
- Establish Executive relationships across Business & Technology groups, executive sponsorship of programs
- Establish an internal network at AWS, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Finance, Legal
- Strategic advisor and expert with knowledge of the cross-section of the customers' business and the cloud ecosystem
- Deliver on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and AWS ProServe business objectives
- Support scale through shared learnings and mechanisms across the ProServe team
Partner Ecosystem & Team Development
- Identify, onboard, and govern relationships with Epic-certified SI partners
- Define prime/sub contracting mechanisms, scope handoffs, and separation of duties
- Drive internal enablement-training, delivery templates, SOW templates, first-call decks
Epic Strategic Alignment & Market Leadership
- Build and maintain direct strategic relationship with Epic Hosting organization
- Align with Epic PMO on process needs, opportunity flow, and Cloud Sizing Guides (CSG)
- Represent ProServe at industry events (HIMSS, Epic UGM, customer executive sessions)
A day in the life
As an experienced services sales professional, you will be responsible for:
- Leading business development efforts by engaging Financial Services customers and driving high-value engagements
- Establishing Executive relationships across Technology & Business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers' business and available technology solutions.
- Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
- Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
- Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
- Advocating for customers while balancing AWS business objectives
This customer facing role may require up to 50% travel to customer sites.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS
- 10+ years of enterprise commercial sales experience
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
- Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals
- Experience in technology-related account management or field sales roles
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
PREFERRED QUALIFICATIONS
- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience applying key financial performance indicators (KPIs) to analyses
- Experience in the Health Care Life Sciences industry
- Experience with communication, presentation, and negotiation
- Experience building and maintaining C-level client relationships
- Knowledge of AWS services
- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, Denver - 170,000.00 - 230,000.00 USD annually
USA, GA, Atlanta - 170,000.00 - 230,000.00 USD annually
USA, IL, Chicago - 170,000.00 - 230,000.00 USD annually
USA, NJ, Jersey City - 187,000.00 - 252,900.00 USD annually
USA, NY, New York - 187,000.00 - 252,900.00 USD annually
USA, TX, Austin - 170,000.00 - 230,000.00 USD annually
USA, TX, Dallas - 170,000.00 - 230,000.00 USD annually
USA, TX, Houston - 170,000.00 - 230,000.00 USD annually
USA, VA, Arlington - 170,000.00 - 230,000.00 USD annually
USA, VA, Herndon - 170,000.00 - 230,000.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US