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Customer Associate Jobs in Virginia (NOW HIRING)

RBC

Client Associate

Winchester, VA · On-site

Client Associate/Registered Client Associate Embrace RBC Wealth Management's core values and ... Take initiative to handle account inquiries and customer needs and escalate to financial advisors ...

Royal Bank of Canada

Client Associate

Winchester, VA · On-site

As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... Take initiative to handle account inquiries and customer needs and escalate to financial advisors ...

Royal Bank of Canada

Client Associate

Winchester, VA · On-site

As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... Take initiative to handle account inquiries and customer needs and escalate to financial advisors ...

UBS

Client Associate

Mclean, VA · On-site

About us UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking ...

Dollartree

Customer Service Associate

Chesapeake, VA · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Richmond, VA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

customer service associate

Richmond, VA · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Alexandria, VA · On-site

$15.50 - $21.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsCustomer Associate JobsCustomer Associate Jobs in Virginia

Customer Associate information

See Virginia salary details

$18.3K

$50.5K

$74.9K

How much do customer associate jobs pay per year?

As of Aug 26, 2026, the average yearly pay for customer associate in Virginia is $50,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $61,500.00 per year, depending on experience, location, and employer.

What is a customer associate?

Customer Associates are professionals who interact directly with customers to provide support, answer questions, and resolve issues related to products or services. They often work in retail, call centers, or other customer-facing environments, acting as the primary point of contact between the company and its clients. Their responsibilities may include processing transactions, handling complaints, providing information, and ensuring customer satisfaction. Effective communication and problem-solving skills are essential for this role. Customer Associates play a key role in maintaining positive customer relationships and fostering brand loyalty.

What are the key skills and qualifications needed to thrive as a customer associate?

To thrive as a Customer Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help build rapport and resolve customer concerns effectively. These skills are essential for delivering excellent customer service, ensuring customer satisfaction, and supporting business retention and growth.

What are common challenges faced by customer associates and how can they be addressed?

Customer Associates often encounter challenges such as managing high call volumes, handling difficult customers, and staying updated on product or policy changes. To address these, strong communication and problem-solving skills are essential. It's helpful to regularly review training materials and seek feedback from supervisors or peers. Building a supportive network within your team can also provide guidance and reduce stress during busy periods.

What is the difference between Customer Associate vs Sales Associate?

AspectCustomer AssociateSales Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; sales experience helpful
Work EnvironmentRetail stores, customer service centersRetail, tele sales, or direct sales settings
Employer & Industry UsageRetail, banking, hospitalityRetail, electronics, apparel
Common Search & Comparison IntentCustomer service, support rolesSales, revenue generation roles

While both roles involve interacting with customers, a Customer Associate primarily focuses on providing support and ensuring customer satisfaction, whereas a Sales Associate emphasizes selling products or services to meet sales targets. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Customer jobs in Virginia?

The most popular types of Customer jobs in Virginia are:

What are popular job titles related to Customer Associate jobs in VA?

For Customer Associate jobs in VA, the most frequently searched job titles are:

Customer Associate jobs near you
Infographic showing various Customer Associate job openings in Virginia as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $50,527 per year, or $24.3 per hour.

Client Associate

Winchester, VA • On-site

RBC
Banking and Credit Intermediation • 10K+ employees
Learn more about RBCexternal

Other

Re-posted 5 days ago

Job description

Client Associate/Registered Client Associate

Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes and prepare correspondence in a fast paced, professional and collaborative environment.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

Build and maintain professional relationships with clients by assisting them and answering account questions.

Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.

Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.

Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.

Maintain confidentiality in accordance with RBC's Code of Conduct.

Must-have:

  • Bachelor's degree or job-related experience
  • Strong soft skills including verbal and written communication, people, organizational, and client service skills
  • Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
  • Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire
  • Ability to adapt to a rapidly changing business and technology environment

Nice-to-have:

  • Current FINRA registrations
  • Financial services experience

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business

Customer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities

Address: 40 SOUTH LOUDOUN STREET: WINCHESTER

City: Winchester

Country: United States of America

Work hours/week: 40

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-03-11

Application Deadline: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

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