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Entertainment Operations Manager Jobs in Minnesota

Dave & Buster's

Restaurant Manager

Maple Grove, MN · On-site

THE RESTAURANT & OPERATIONS MANAGER : provides overall leadership, supervision, and direction on ... You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene * You can ...

Lucky Strike Entertainment

General Manager

Lakeville, MN · On-site

$75K - $85K/yr

We Are Lucky Strike Entertainment, one of the largest and most successful location-based ... Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into ...

Livenation

Guest Services- Varsity

Minneapolis, MN · On-site

$15.97/hr

Live Nation Entertainment is the world's leading live entertainment and eCommerce company ... Other tasks as assigned by the Operations Manager. Work with scheduling payroll administrator to ...

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Entertainment Operations Manager information

What is the difference between Entertainment Operations Manager vs Event Coordinator?

AspectEntertainment Operations ManagerEvent Coordinator
Primary FocusOversees daily operations of entertainment venues and productionsPlans and executes individual events and functions
ResponsibilitiesStaff management, logistics, vendor coordination, ensuring smooth operationsEvent planning, client communication, scheduling, on-site management
CredentialsExperience in entertainment or hospitality, relevant certifications often preferredEvent planning experience, certifications like CMP beneficial
Work EnvironmentEntertainment venues, production studios, theatersEvent sites, conference centers, hotels

The Entertainment Operations Manager focuses on managing the overall operations of entertainment venues or productions, ensuring everything runs smoothly. In contrast, the Event Coordinator handles specific events, coordinating details from planning to execution. Both roles require strong organizational skills and industry knowledge, but their scope and daily tasks differ significantly.

How does an entertainment operations manager typically collaborate with creative teams and technical staff to ensure smooth event execution?

An Entertainment Operations Manager plays a key role in bridging the gap between creative teams (like directors and performers) and technical staff (such as lighting and sound engineers). They coordinate schedules, oversee rehearsals, and facilitate communication to ensure everyone is aligned on the event’s goals and timelines. By balancing logistical planning with creative requirements, the manager helps anticipate and resolve issues before they impact the show. This collaborative approach is essential to delivering seamless entertainment experiences and maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as an entertainment operations manager?

To thrive as an Entertainment Operations Manager, you need expertise in event planning, project management, budgeting, and a relevant degree such as in hospitality or business management. Familiarity with event management software, scheduling tools, and compliance regulations is typically required. Exceptional leadership, problem-solving, and communication skills help you manage diverse teams and adapt to dynamic, high-pressure environments. These abilities are crucial for ensuring smooth operations, high-quality guest experiences, and successful execution of entertainment events.

What does an entertainment operations manager do?

An Entertainment Operations Manager oversees the daily operations of entertainment venues, events, or productions. They are responsible for coordinating staff, managing budgets, ensuring the quality of performances or services, and maintaining compliance with safety and regulatory standards. Their role may also include scheduling events, negotiating contracts, and working closely with performers, vendors, and technical teams to ensure smooth operations. The goal is to deliver an enjoyable and seamless experience for guests while achieving operational and financial objectives.
What are popular job titles related to Entertainment Operations Manager jobs in Minnesota? For Entertainment Operations Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Entertainment Operations Manager jobs in Minnesota look for? The top searched job categories for Entertainment Operations Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Entertainment Operations Manager jobs? Cities in Minnesota with the most Entertainment Operations Manager job openings:
Entertainment Operations Manager jobs near you

Sales Manager

Thirteenth Floor Entertainment Group

Bloomington, MN

$20/hr

Full-time

Posted 18 days ago

Job description

Sales Manager – Seasonal
Bloomington MN  | $20 hour | Seasonal | Sept - Nov

Join the Thirteenth Floor Team

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

What You'll Do

As our Seasonal Sales Manager, you'll lead and supervise all front-of-house sales and service teams—including box office, ticket scanning, bar and concessions, retail, and group sales—ensuring an exceptional guest experience from entry to exit.

  • Oversee daily operations across all sales and guest service touchpoints: box office/will-call, ticket scanning and entry flow, bar and concessions, retail/merchandise, and group sales/VIP fulfillment

  • Supervise, train, and schedule seasonal team leads and frontline staff in a high-volume, fast-paced environment

  • Manage cash handling, POS accuracy, and nightly financial reconciliation across all sales points

  • Monitor sales performance and drive revenue through upselling, guest engagement, and operational efficiency

  • Collaborate with Event and Operations Managers to ensure smooth nightly execution

  • Enforce compliance with alcohol service regulations, health/safety standards, and company policies

  • Lead recruiting, onboarding, and training of seasonal guest services staff

  • Serve as the primary point of contact for guest escalations, resolving issues quickly and professionally

 What You Bring

  • 3+ years in sales, guest services, or hospitality management—theme park, attractions, live events, or entertainment experience preferred

  • Proven ability to supervise staff across multiple guest-facing departments

  • Strong leadership and team-building skills with a seasonal/variable workforce

  • Excellent cash-handling and reconciliation skills; POS/ticketing system experience strongly preferred

  • Exceptional organizational and communication skills; composed under pressure

  • Availability to work evenings, weekends, and all scheduled event dates throughout the season

  • Must be 21 years of age or older to oversee alcohol service functions

Compensation & Employment Details

Hourly Rate: $20.00 per hour, depending on experience
Employment Type: Seasonal/Temporary
Expected Season Duration: Mid Sept – Mid-November 2026
Work Schedule: Evenings, weekends, and holidays required during operational season

E-Verify

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.

Equal Opportunity Employer

Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, or any other characteristic protected by applicable law.

Reasonable Accommodations

Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting hr@thirteenthfloor.com.

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