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Entertainment Operation Manager Jobs (NOW HIRING)

Entertainment Supervisor

Charlotte, NC

$14 - $18/hr

Positions vary on parkwide Entertainment operations and programming ranging from working with the ... Management capacity with the Shows team. As a Supervisor, your ability to lead a team ...

The Supervisor reports to the Manager and Assistant Manager, Entertainment Operations Shows as appropriate to ensure proper facilitation of duties. * Essential Accountabilities: * Contribute to a ...

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Entertainment Operation Manager information

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$20K

$74.7K

$138K

How much do entertainment operation manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for entertainment operation manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Entertainment Operation Manager vs Event Coordinator?

AspectEntertainment Operation ManagerEvent Coordinator
Primary FocusOverseeing daily operations of entertainment venues and productionsPlanning and coordinating specific events
Required CredentialsExperience in entertainment management, relevant certificationsEvent planning certifications, organizational skills
Work EnvironmentEntertainment venues, production sitesEvent locations, client sites
Industry UsageEntertainment industry, venues, production companiesEvent planning firms, corporate events, festivals

The Entertainment Operation Manager focuses on managing the overall operations of entertainment venues and productions, ensuring smooth functioning. In contrast, the Event Coordinator handles the planning and execution of individual events. While both roles require organizational skills and industry knowledge, the manager oversees broader operational aspects, whereas the coordinator concentrates on event-specific tasks.

What does an Entertainment Operation Manager do?

An Entertainment Operation Manager oversees the daily operations of entertainment venues or events, ensuring smooth execution of shows, activities, and guest experiences. They are responsible for managing staff, coordinating schedules, maintaining equipment, and ensuring compliance with safety and quality standards. Additionally, they may handle budgeting, contract negotiations, and liaise with performers or vendors. Their goal is to provide an enjoyable and seamless experience for guests while optimizing operational efficiency.

What are some common challenges faced by an Entertainment Operation Manager, and how can they be effectively addressed?

Entertainment Operation Managers often encounter challenges such as coordinating large teams, managing tight schedules, and ensuring seamless execution of events or performances. Balancing creative expectations with operational efficiencies is essential, as is handling last-minute changes or technical issues. Proactive planning, clear communication with both creative and technical teams, and maintaining flexibility are key strategies for overcoming these challenges and delivering successful events.

What are the key skills and qualifications needed to thrive as an Entertainment Operation Manager, and why are they important?

To thrive as an Entertainment Operation Manager, you need expertise in event planning, budgeting, and operations management, often supported by a degree in hospitality, business, or a related field. Familiarity with event management software, ticketing systems, and safety regulations is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage diverse teams and ensure seamless guest experiences. These competencies are vital for orchestrating successful events, optimizing operational efficiency, and delivering memorable entertainment experiences.
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What job categories do people searching Entertainment Operation Manager jobs look for? The top searched job categories for Entertainment Operation Manager jobs are:
Guest Experience Manager - Lake Mary

Guest Experience Manager - Lake Mary

Santikos Entertainment

Lake Mary, FL • On-site

Full-time

Medical, Life, Retirement

Posted 21 days ago


Santikos Entertainment rating

5.3

Company rating: 5.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

23rd of 37 rated movie theaters


Job description

Do you like providing exception service to make someone’s day? Do you like to develop people and work on a team? Do you feel the Force calling you? Then we have the right position for you!

Santikos is looking for Guest Experience Managers to provide our guests with exceptional service at our Lake Mary location.

What would I be doing in this position?

  • Ensure our guest experience is positive and memorable, responding to service recovery issues in an urgent and friendly manner. (Our guests love feeling special!)
  • Maintain efficiency and productivity while keeping product quality and service consistently high. (Easy stuff.)
  • Continuously train, coach, and monitor high standards of teamwork and guest service delivery by team members within each area of the entertainment facility.
  • Efficiently manage team members to maximize service levels while minimizing labor costs.
  • Ensure implementation of safety standards and monitor for compliance. (Safety is our top priority!)
  • Assist senior management with controlling and monitoring financial operations to ensure continuous improvement and growth of the business.
  • Prepare and submit required reports, invoices, and other deliverables in a timely manner. (Can’t forget the paperwork…)
  • Ensure compliance with all local, state, and federal laws, and with all food, alcohol, health, and sanitation regulations.
  • Maintain proficiency in designated department areas of the building and business processes as approved by the Theater Director and senior management.
  • Oversee team members and provide guidance while monitoring their respective departments. (You get to play coach.)
  • Work with senior management for continual development and training.
  • Other duties as assigned. (Always be prepared!)

What education or experience do I need to have to qualify?

  • High school diploma or equivalent required and at least 18 years of age; Alabama applicants must be at least 21 years of age
  • Associates’ or Bachelor’s degree preferred or equivalent experience
  • At least 1 year of experience in managing a theater, restaurant, bar, or entertainment operation or similar role with proven success

What skills, abilities, and knowledge do I need to be successful in this position?

  • Flexibility with scheduling – ability to work holidays, nights, and weekends
  • Great can-do attitude and willingness to roll up your sleeves with the rest of the team
  • Awesome communication skills and ability to positively interact with our guests and team members
  • Ability to work in and collaborate with the theater team
  • Ability to juggle multiple projects and tasks simultaneously
  • Cool motivation skills, with a desire to develop and challenge team members
  • Amazing work ethic, organizational skills, attention to detail, dependability… all the attributes of a great manager
  • Dependable with attendance – your team and our guests need you!

Why Santikos?

  • We have a super-fun working environment!
  • We offer flexible work schedules because we know that life happens
  • All Full-time employees are eligible for healthcare, disability, and life insurance benefits. Some of these benefits are offered at no cost to you!
  • All team members are eligible for participation in our 401(k)-retirement plan. Our employer matching and contributions are generous!
  • All team members get free movies, discounts, and other cool theater perks!

AAP/EEO Statement

Santikos Entertainment, Inc. is an equal opportunity employer. Santikos provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed service member status and any other characteristic protected under applicable federal, state or local law.


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