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Entertainment Operation Manager Jobs (NOW HIRING)

OPERATION MANAGER

Cincinnati, OH · On-site

$16 - $18/hr

Responsible for all aspects of the operation including entertainment, food, beverage, attractions ... Manage the Urban Café Team, ensuring they always work to the expected standards * Ensure all ...

Entertainment Keyholder

Orlando, FL

$13 - $16.25/hr

OVERVIEW The Entertainment Keyholder is a junior level manager at Level99 responsible for all facets of entertainment operations, dedicated to delivering a positive, authentic, and inspiring ...

Entertainment Keyholder

Orlando, FL · On-site

$13 - $16.25/hr

OVERVIEW The Entertainment Keyholder is a junior level manager at Level99 responsible for all facets of entertainment operations, dedicated to delivering a positive, authentic, and inspiring ...

Join a dynamic entertainment venue as an Entertainment Manager, where you will oversee all aspects of operations and various attractions. This role offers an exciting opportunity to lead a team and ...

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Entertainment Operation Manager information

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$20K

$74.7K

$138K

How much do entertainment operation manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for entertainment operation manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Entertainment Operation Manager vs Event Coordinator?

AspectEntertainment Operation ManagerEvent Coordinator
Primary FocusOverseeing daily operations of entertainment venues and productionsPlanning and coordinating specific events
Required CredentialsExperience in entertainment management, relevant certificationsEvent planning certifications, organizational skills
Work EnvironmentEntertainment venues, production sitesEvent locations, client sites
Industry UsageEntertainment industry, venues, production companiesEvent planning firms, corporate events, festivals

The Entertainment Operation Manager focuses on managing the overall operations of entertainment venues and productions, ensuring smooth functioning. In contrast, the Event Coordinator handles the planning and execution of individual events. While both roles require organizational skills and industry knowledge, the manager oversees broader operational aspects, whereas the coordinator concentrates on event-specific tasks.

What does an Entertainment Operation Manager do?

An Entertainment Operation Manager oversees the daily operations of entertainment venues or events, ensuring smooth execution of shows, activities, and guest experiences. They are responsible for managing staff, coordinating schedules, maintaining equipment, and ensuring compliance with safety and quality standards. Additionally, they may handle budgeting, contract negotiations, and liaise with performers or vendors. Their goal is to provide an enjoyable and seamless experience for guests while optimizing operational efficiency.

What are some common challenges faced by an Entertainment Operation Manager, and how can they be effectively addressed?

Entertainment Operation Managers often encounter challenges such as coordinating large teams, managing tight schedules, and ensuring seamless execution of events or performances. Balancing creative expectations with operational efficiencies is essential, as is handling last-minute changes or technical issues. Proactive planning, clear communication with both creative and technical teams, and maintaining flexibility are key strategies for overcoming these challenges and delivering successful events.

What are the key skills and qualifications needed to thrive as an Entertainment Operation Manager, and why are they important?

To thrive as an Entertainment Operation Manager, you need expertise in event planning, budgeting, and operations management, often supported by a degree in hospitality, business, or a related field. Familiarity with event management software, ticketing systems, and safety regulations is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage diverse teams and ensure seamless guest experiences. These competencies are vital for orchestrating successful events, optimizing operational efficiency, and delivering memorable entertainment experiences.
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OPERATION MANAGER

$16 - $18/hr

Full-time

Posted 27 days ago


Job description

OPERATION MANAGER
JOB SUMMARY
The Operation Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.

RESPONSIBILITIES
  • Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
  • Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs
  • Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
  • Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
  • Select, develop staff and trainers for more responsibility or internal promotability into a leadership program
  • Ensure execution of all employee recognition and incentive programs as directed
  • Assist with inventory and controlling expenses
  • Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
  • Maintain a safe, clean and secure environment for all guests and staff
  • Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
  • Manage the Urban CafĂ© Team, ensuring they always work to the expected standards
  • Ensure all deliveries are received correctly and logged
  • Train the Urban CafĂ© Team in preparing the full menu and the FOH staff in preparing drinks and ready-to-eat foods to the consistently high standard required
  • Maintain effective stock control, storage, and rotation to minimize wastage
  • Set a high standard and good example for the Urban CafĂ© Team regarding cleanliness and hygiene including a regular deep clean schedule
  • Other duties as assigned
QUALIFICATIONS
  • Experience in hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
  • 1+ years’ supervisory or management experience required
  • Ability to pass a thorough background check
  • CPR/First Aid Certification is preferred
  • Brand Ambassador and Culture Champion!
  • Demonstrated ability of developing team members in areas of responsibility
  • Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude!
  • Computer skills essential — Microsoft Office (Excel, Word, PowerPoint)
  • Professional grooming and conduct must be constantly displayed to set an example for staff
  • Ability to enthusiastically interact with others
  • Adaptability, flexibility, general enthusiasm for the business
  • Strong communication skills; ability to write and verbally communicate in a clear and concise manner
  • Willing to learn and adapt to changes or challenges
  • Ability to establish working relationships with all employees, management, and vendors
  • Exercise good judgment in decision-making
  • Appreciation of diversity (thought, ethnic, gender, etc.)
  • We work when others play! Must be able and willing to work weekends, evenings and holidays
ADDITIONAL REQUIREMENTS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:
  • Work days, nights, and/or weekends as required
  • Work in noisy, fast-paced environment with distracting conditions
  • Move about facility and stand for long periods of time
  • Read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Must have regular and predictable attendance
If this is you, apply now!
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
ABOUT URBAN AIR ADVENTURE PARKS
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the indoor adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Urban Air Cincinnati is an equal opportunity employer.