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Ecolane Jobs (NOW HIRING)

MV Transportation

Operations Manager

Indianapolis, IN · On-site

Ecolane experience preferred. * Experience managing fast paced environment. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant ...

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Experience with Ecolane software. * Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. * Demonstrate a high customer service commitment.

MV Transportation

Operations Manager

Indianapolis, IN · On-site

Ecolane experience preferred. * Experience managing fast paced environment. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant ...

MV Transportation

Dispatcher

Indianapolis, IN

Experience with Ecolane software. * Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. * Demonstrate a high customer service commitment.

MV Transportation

Operations Manager

Indianapolis, IN · On-site

Ecolane experience preferred. * Experience managing fast paced environment. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant ...

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Experience with Ecolane software. * Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. * Demonstrate a high customer service commitment.

County of Chester, PA

Dispatcher

PA · On-site

$21.14/hr

Uses all available technologies, such as Ecolane, to collaborate with Customer Service and Schedulers to ensure premier service. * Evaluates drivers' competency to operate a paratransit vehicle ...

Transdev

Starter

Grandville, MI · On-site

$17.75 - $22/hr

Audit Ecolane data, count farebox revenue, prepare deposits, and complete required reports. * Perform other administrative tasks as assigned. Qualifications : * Prior experience in transportation ...

Transdev

Starter

Grandville, MI · On-site

$17.75 - $22/hr

Audit Ecolane data, count farebox revenue, prepare deposits, and complete required reports. * Perform other administrative tasks as assigned. Qualifications : * Prior experience in transportation ...

County of Chester

Dispatcher

West Chester, PA

Uses all available technologies, such as Ecolane, to collaborate with Customer Service and Schedulers to ensure premier service. Evaluates drivers' competency to operate a paratransit vehicle ...

Transdev

Office Clerk

Pasadena, CA · On-site

$24 - $26/hr

All reception duties, Ecolane reservations, complaints & commendations. * Assisting General Manager & Assistant General Manager with accounting data, payroll, personnel records. * Assisting all ...

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Ecolane information

What is an Ecolane dispatcher?

An Ecolane dispatcher is a professional who uses Ecolane’s scheduling and dispatch software to manage rides and transportation services for organizations like transit agencies or paratransit providers. They are responsible for coordinating trips, optimizing routes, and ensuring passengers are picked up and dropped off efficiently. Ecolane dispatchers monitor ride requests, communicate with drivers, and handle schedule changes to ensure timely service and customer satisfaction.

What are the key skills and qualifications needed to thrive as an Ecolane dispatcher?

To thrive as an Ecolane Dispatcher, you need strong organizational skills, attention to detail, and a basic understanding of transportation or logistics, often supported by a high school diploma or relevant experience. Familiarity with the Ecolane scheduling and dispatch software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you effectively coordinate drivers and respond to service changes. These skills and qualities are crucial for ensuring efficient, reliable transportation services and high customer satisfaction.

What are some common challenges faced by Ecolane software specialists when supporting transit agencies?

Ecolane software specialists often encounter challenges related to integrating the Ecolane platform with existing transit agency systems and workflows. Addressing diverse user needs, troubleshooting real-time scheduling or dispatch issues, and providing effective training to staff can also be demanding. Additionally, specialists must stay updated on software updates and industry regulations to ensure optimal system performance. Close collaboration with agency personnel and clear communication are key to overcoming these challenges and ensuring successful adoption.

What is the difference between Ecolane vs Transit Scheduler?

AspectEcolaneTransit Scheduler
Primary RoleTransportation management software for scheduling and dispatchingHuman role responsible for creating and managing transit schedules
Required SkillsSoftware proficiency, data analysis, scheduling algorithmsKnowledge of transit routes, customer service, scheduling
Work EnvironmentOffice-based, using specialized softwareOffice or field, coordinating with drivers and dispatch
CertificationsNone typically required, software training preferredScheduling or transit operation certifications beneficial

While Ecolane is a software platform used to automate transit scheduling and dispatch, a Transit Scheduler is a human professional who plans and manages transit routes manually. Both roles are essential in transit operations, with Ecolane streamlining processes and Transit Schedulers providing oversight and adjustments based on real-world conditions.

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What job categories do people searching Ecolane jobs look for?

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Ecolane jobs near you
Infographic showing various Ecolane job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution.

Operations Manager

MV Transportation

Indianapolis, IN • On-site

Full-time

Re-posted 18 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

86th of 101 rated public transport

Job description

Overview

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities

MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to:

  • Effectively manage on-time performance and driver availability.
  • Effectively manage all call center functions.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
  • Contributes to maintain the safety culture of the division.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits.
  • Daily, weekly and monthly review of key operational metrics.
  • Implement, promote and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.
Qualifications

Talent Requirements:

  • Must have one (1) to three (3) years of management experience in a similar sized paratransit environment.
  • The ideal candidate would have experience in scheduling and personnel management and training.
  • Must be able to work independently and have strong written and verbal skills.
  • Knowledge of the contractual obligations is a must to perform this job correctly.
  • Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers' activity.
  • Ecolane experience preferred.
  • Experience managing fast paced environment.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Employment Type: FULL_TIME

What MV Transportation employees say

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