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Entertainment Operation Manager Jobs (NOW HIRING)

Level99

Entertainment Keyholder

Lake Buena Vista, FL · On-site

$13 - $16.25/hr

OVERVIEW The Entertainment Keyholder is a junior level manager at Level99 responsible for all facets of entertainment operations, dedicated to delivering a positive, authentic, and inspiring ...

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Entertainment Operation Manager information

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$20K

$74.7K

$138K

How much do entertainment operation manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for entertainment operation manager in the United States is $74,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Entertainment Operation Manager vs Event Coordinator?

AspectEntertainment Operation ManagerEvent Coordinator
Primary FocusOverseeing daily operations of entertainment venues and productionsPlanning and coordinating specific events
Required CredentialsExperience in entertainment management, relevant certificationsEvent planning certifications, organizational skills
Work EnvironmentEntertainment venues, production sitesEvent locations, client sites
Industry UsageEntertainment industry, venues, production companiesEvent planning firms, corporate events, festivals

The Entertainment Operation Manager focuses on managing the overall operations of entertainment venues and productions, ensuring smooth functioning. In contrast, the Event Coordinator handles the planning and execution of individual events. While both roles require organizational skills and industry knowledge, the manager oversees broader operational aspects, whereas the coordinator concentrates on event-specific tasks.

What does an Entertainment Operation Manager do?

An Entertainment Operation Manager oversees the daily operations of entertainment venues or events, ensuring smooth execution of shows, activities, and guest experiences. They are responsible for managing staff, coordinating schedules, maintaining equipment, and ensuring compliance with safety and quality standards. Additionally, they may handle budgeting, contract negotiations, and liaise with performers or vendors. Their goal is to provide an enjoyable and seamless experience for guests while optimizing operational efficiency.

What are some common challenges faced by an Entertainment Operation Manager, and how can they be effectively addressed?

Entertainment Operation Managers often encounter challenges such as coordinating large teams, managing tight schedules, and ensuring seamless execution of events or performances. Balancing creative expectations with operational efficiencies is essential, as is handling last-minute changes or technical issues. Proactive planning, clear communication with both creative and technical teams, and maintaining flexibility are key strategies for overcoming these challenges and delivering successful events.

What are the key skills and qualifications needed to thrive as an Entertainment Operation Manager, and why are they important?

To thrive as an Entertainment Operation Manager, you need expertise in event planning, budgeting, and operations management, often supported by a degree in hospitality, business, or a related field. Familiarity with event management software, ticketing systems, and safety regulations is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help manage diverse teams and ensure seamless guest experiences. These competencies are vital for orchestrating successful events, optimizing operational efficiency, and delivering memorable entertainment experiences.
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Entertainment Operation Manager jobs near you
PCL - Entertainment Operations Manager, Fleet Travelling

PCL - Entertainment Operations Manager, Fleet Travelling

Princess Cruises

New York, NY • On-site

Other

Posted 26 days ago

Princess Cruises rating

5.7

Company rating: 5.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

Description
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 
 
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 
 
As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities
  • The Fleet Manager of Entertainment Experience Delivery is responsible for leading shipboard entertainment teams to provide a consistent and memorable experience for guests. This role involves strategic planning and effective communication with both shoreside and shipboard entertainment management. Key responsibilities include offering daily guidance to Cruise Directors and onboard entertainment managers, conducting strategically planned ship visits and structured evaluations of the onboard guest experience, and assessing and reporting on current entertainment offerings to ensure they meet fleet-wide brand standards and reflect the Company's Core Values and brand strategy.
  • The role involves observing, analyzing, and assessing the performance of Cruise Directors and onboard entertainment management teams using their role descriptions, OBE target achievements, the Entertainment Leadership Handbook, and feedback from executive leaders, direct reports, and peers. The role also involves collaborating with Cruise Directors during ship visits to pinpoint areas for improvement based on previous OBE feedback data.
  • The role also involves inspiring and motivating staff at all levels within the Entertainment department to ensure product quality and service standards are consistently met or exceeded. The role serves as a point of contact and resource for Cruise Directors regarding shipboard scheduling and organizational challenges, ensuring that all Entertainment Leadership Deliverables outlined in the Entertainment Leadership Handbook are met and documented.
  • The role also involves managing Entertainment Scheduling Guidelines, working directly with Manager, Systems & Process Integration, and working with shoreside Revenue Operations to improve revenue performance. The role also bridges the gap between shipboard and shoreside management and promotes a harassment-free environment.
  • In addition to these responsibilities, the role involves maintaining professional effective and motivated working relationships across all functions, promoting a harassment-free environment, and achieving measurable targets set by Manager and Shoreside Directors. The role also involves identifying and nurturing potential Entertainment Managers for career paths to Cruise Director, providing emergency cover for Cruise Director positions onboard, developing and distributing a Princess Guide for new hire Cruise Directors, and creating and executing a clear development/orientation program for newly hired and promoted entertainment leaders.

Skills, Knowledge & Expertise
Personal Characteristics:
  • Time Management: Expertly manage time and resources to meet deadlines, ensuring smooth execution of events and operations.
  • Passion for the Industry: Demonstrate a genuine enthusiasm for the entertainment industry, staying informed on trends and committed to creating memorable experiences.
  • Creativity: Bring innovative ideas to the planning and execution of entertainment events, engaging audiences and enhancing overall experiences.
  • Budget Management: Effectively oversee budgets and financial resources, optimizing operational efficiency to achieve financial objectives.
  • Organizational Skills: Manage multiple tasks and projects simultaneously, ensuring seamless coordination and execution.
  • Problem-Solving Aptitude: Identify challenges and devise creative solutions to navigate obstacles in entertainment operations.
  • Excellent Communication: Exhibit strong verbal and written communication skills, facilitating effective collaboration with internal teams, artists, vendors, and stakeholders.

A comprehensive curriculum vitae is essential. It is important to provide a concise and easily readable overview of one's professional experience. However, if we may offer a suggestion, it is often preferable to present a minimalist approach.
Additionally, a brief video presentation showcasing the candidate's personality, communication abilities, and public speaking skills is required. While it is not necessary to have a professional video, it is essential that it accurately represents the candidate's genuine appearance. Please refer to the attached Video Submission Instructions.

Benefits
Princess Cruises offers many benefits. This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. 
Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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