Enrollment Operations Coordinator Jobs (NOW HIRING)

Operations Coordinator

Columbia County Sanctuary Movement (CCSM) organizes with (im)migrants and allies to collectively support, empower, and defend our communities. The Operations Coordinator plays a central role in keeping the organization running supporting staff, connecting community members to resources, and ensuring our office, systems, and administrative infrastructure function smoothly. This position works closely with the Co-Executive Directors and collaborates across all program areas.

CCSM is building a representative staff that contributes to leadership development within our community. We will provide training and mentorship to applicants who we believe would be a strong addition to our team but do not have all of the qualifications listed below.

Statistics show that people with marginalized identities often do not apply for positions when they do not meet all qualifications. We encourage you to push past the imposter syndrome and apply anyway.

Office & Administrative Operations

• Serve as CCSM members first in-person point of contact, with a daily presence at the Hudson office with three days a month in our Albany office;
• Manage the main phone line and general email inbox, providing timely responses including external and internal referrals
• Manage the physical office in Hudson: organization, supply procurement, cleanliness, and coordination with other building tenants
• Implement day-to-day operational, administrative, and logistical as assigned by Co-Executive Directors
• Maintain staff public-facing and internal calendars; draft agendas for staff and Coordinating Committee meetings and distribute notes afterward
• Provide administrative and logistical coordination for Coordinating Committee meetings, staff meetings and retreats including contractors for interpretation, food, printing, and rental spaces
• Manage organizational record keeping, file organization (physical and digital), and incoming mail flagging time-sensitive items to appropriate staff
• Support data entry and database maintenance as needed
• Other duties as assigned

HR & People Operations

• Manage new hire onboarding: paperwork, BambooHR data entry, equipment setup, building access, policy orientation, and introduction to organizational systems
• Process biweekly payroll: enter approved cumulative hours from staff time tracking system, input into payroll system
• Support staff benefits enrollment for and during open enrollment; maintain organized employee records and HR files
• Support hiring processes: post positions, coordinate hiring committee logistics, schedule interviews, and maintain documentation
• Coordinate staff completion of required compliance trainings (e.g., annual sexual harassment prevention) and maintain associated records

Technology & Digital Security

• Serve as the primary staff liaison to CCSMs tech vendor, manage application deployment, and maintain organizational tech inventory
• Maintain organizational technology equipment including interpretation equipment, projectors, the owl, computers, needs and manage interpretation equipment when needed
• Provide regular tech support to staff through weekly office hours and as-needed appointments
• Serve as CCSMs digital security point person: stay current on digisec practices, consult on security decisions, and facilitate staff trainings
• Submit and track support tickets for database and software issues; provide basic database troubleshooting and support
• Facilitate monthly Digital security and administrative meeting for staff
• Participate in CCSMs security team: attend weekly meetings, contribute to organizational safety planning, and manage office safety materials

Qualifications

• Bilingual in English and Spanish (required)
• Commitment to CCSMs mission, immigrant communities, and principles of collective liberation
• Strong organizational skills and attention to detail, including the ability to build, maintain, and improve systems
• Excellent written and verbal communication skills in both English and Spanish
• Comfort with technology and the ability to learn new platforms quickly and support others in doing the same
• Ability to manage multiple concurrent priorities, meet deadlines, and follow through independently
• Strong interpersonal skills and ability to work across diverse roles and functions
• Willingness and ability to work in person daily; valid drivers license, access to a vehicle, and ability to travel between office locations
• Direct connection to or experience with immigrant communities preferred; Columbia or Greene County resident preferred
• Openness to feedback and a learning orientation

Terms of Employment

This is a full-time, in-person position (approximately 40 hours per week) based primarily at our Hudson, NY office. The starting salary is $52,992, with significant annual raises based on CCSMs pay scale.

We are committed to compensating our team fairly and reducing the inequity that can come from salary negotiations. The posted salary and benefits are the best we can offer at this time, and we will continue to build a benefits package that supports all staff.

Benefits include:

• Unlimited paid time off with prior approval
• 90% Health and 100% dental, vision and long term disability insurance
• 401(k) with employer contribution
• Equity-based compensation adjustments
• Paid Holidays and end of year office closure
• 16 weeks of fully paid parental leave
• Work computer, cell phone, and mileage reimbursement
• Language learning stipend and professional development funds
• Interpretation and safety trainings
• Digital security benefits package (professional and personal)

CCSM is an equal opportunity employer and strongly encourages people of color, women, working-class people, LGBTQIA+ people, immigrants, formerly incarcerated people, and people with disabilities to apply.

How to Apply

Apply on Bamboo (link provided) If you have access needs, email info@sanctuarycolumbiacounty.org with details.

Your cover letter should answer the following questions:

• How are you impacted by the immigration system?
• Why are you interested in this role?
• What experiences have you had that make you a strong candidate? (Your response does NOT need to include formal work experience)

We will not check references until after the interview.

During the interview, you will be given a hypothetical work day and asked to detail your order of operations.