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Enrollment Counselor Jobs in Indiana (NOW HIRING)

Enrollment Specialist

Logansport, IN · On-site

$40K - $43K/yr

Enrollment Specialist The Enrollment Specialist position is responsible for providing assistance to ... Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations ...

Enrollment Specialist

Logansport, IN · On-site

$40K - $43K/yr

The Enrollment Specialist position is responsible for providing assistance to prospective, applied ... Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations ...

Enrollment Specialist

Logansport, IN · On-site

$40K - $43K/yr

The Enrollment Specialist position is responsible for providing assistance to prospective, applied ... Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations ...

Admissions Counselor

Indianapolis, IN · On-site

$36K - $49K/yr

Division of Enrollment Management at IU Indianapolis. Job Summary Department Specific ... Advises and counsels students regarding academic opportunities and program requirements; and when ...

Counselor (62789)

Edinburgh, IN · On-site

$16.75 - $21.75/hr

At Atterbury Job Corps, our Counselors are trusted mentors who walk with students through their entire enrollment -- providing the personal and career counseling that keeps them on track, engaged ...

At Atterbury Job Corps, our Counselors are trusted mentors who walk with students through their entire enrollment - providing the personal and career counseling that keeps them on track, engaged, and ...

Admission Counselor

Mishawaka, IN · On-site

$35K - $47K/yr

Admission Counselor Job DescriptionPosition Purpose: While demonstrating understanding and ... Monitor student applications from application to enrollment. Process, read, interpret and evaluate ...

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Enrollment Counselor information

See Indiana salary details

$13

$21

$34

How much do enrollment counselor jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for enrollment counselor in Indiana is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $23.80 per hour, depending on experience, location, and employer.

What does an enrollment counselor do?

An Enrollment Counselor guides prospective students through the admissions process at educational institutions. They provide information about academic programs, application requirements, and financial aid options. Enrollment Counselors help applicants complete paperwork, answer questions, and ensure all necessary documents are submitted. Their goal is to support students in making informed decisions and to help them successfully enroll in the institution.

What are the key skills and qualifications needed to thrive as an enrollment counselor, and why are they important?

To thrive as an Enrollment Counselor, you need strong interpersonal skills, knowledge of admissions processes, and typically a bachelor's degree in a related field. Familiarity with CRM software, student information systems, and enrollment management tools is highly beneficial. Exceptional communication, organizational skills, and the ability to build rapport with prospective students set top performers apart. These abilities are crucial for effectively guiding applicants, meeting enrollment targets, and fostering positive student experiences.

What are some common challenges enrollment counselors face when guiding prospective students through the admissions process?

Enrollment Counselors often encounter challenges such as addressing varied student concerns, balancing a high volume of inquiries, and staying updated on changing admission policies. They must effectively communicate program details and eligibility requirements while providing personalized support to each applicant. Additionally, managing deadlines and coordinating with other departments, such as financial aid or academic advising, requires strong organizational skills and adaptability.

What is the difference between Enrollment Counselor vs Admissions Advisor?

AspectEnrollment CounselorAdmissions Advisor
Required CredentialsHigh school diploma or bachelor’s; some roles prefer experience in counseling or educationHigh school diploma or bachelor’s; often similar credentials as Enrollment Counselors
Work EnvironmentEducational institutions, college campuses, online programsEducational institutions, college campuses, online programs
Employer & Industry UsageUsed interchangeably in many institutions; focuses on student recruitment and guidanceOften used in the same context; emphasizes guiding prospective students through the admissions process

Both Enrollment Counselors and Admissions Advisors work in educational settings, assisting prospective students. While their roles overlap in recruiting and guiding students, Enrollment Counselors often focus more on counseling and personalized support, whereas Admissions Advisors may concentrate on application processes and requirements. The titles are frequently used interchangeably depending on the institution.

What qualifications do you need to be an enrollment counselor?

To become an enrollment counselor, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in education, marketing, or related fields. Strong communication, interpersonal skills, and familiarity with customer relationship management (CRM) tools are also important qualifications.

What are the most commonly searched types of Enrollment Counselor jobs in Indiana?

The most popular types of Enrollment Counselor jobs in Indiana are:

Infographic showing various Enrollment Counselor job openings in Indiana as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,545 per year, or $21.9 per hour.

Enrollment Specialist, Counselor Coordination

Indianapolis, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Department: Client Services
Reports To: Manager, Benefits Support & Enrollment Operations
Location: Indianapolis, IN - Hybrid work schedule
Job Summary
The Enrollment Specialist is Selerix's front-line contributor to the readiness and execution quality of individual enrollment engagements. This role executes the coordination tasks that determine whether a benefit counselor shows up prepared for the client's employees - counselor assignment support, licensing and appointment processing, briefing and training logistics, and travel coordination - working under the guidance of the Manager and more experienced team members.
Enrollment engagements don't succeed automatically. A fully recruited and credentialed counselor workforce still has to be correctly assigned, properly briefed, legally licensed, appointed with the right carriers, equipped with the right technology access, and traveling to the right place at the right time. This role closes those gaps, task by task and engagement by engagement, while building the judgment to own that coordination independently.
Key Responsibilities
  • Support completion of enrollment assignments by W2 and 1099 benefit counselors in alignment with the confirmed schedule, under the direction of the Manager or an Enrollment Success Manager.
  • Assist with counselor assignment for assigned engagements - matching counselor profiles, licensing, carrier appointments, and availability to engagement requirements.
  • Track assigned engagements during peak season and flag coverage risks or readiness gaps as soon as they're identified.
  • Process the licensing checklist for each assigned engagement, confirming license status for contracted counselors and flagging gaps for resolution.
  • Process carrier appointment paperwork for assigned engagements, confirming appointment status is current before the engagement start date.
  • Maintain accurate licensing and appointment records for the active counselor roster under guidance from senior team members.
  • Support upkeep of enrollment training materials for contracted counselors, flagging content that needs updating.
  • Schedule counselor training sessions as directed, covering enrollment processes, technology and system use, and login credential setup.
  • Assist in facilitating training sessions, providing hands-on guidance on enrollment technology use.
  • Arrange travel accommodations for contracted counselors on assigned onsite engagements - hotels, rental cars, and airline tickets - within defined budget and timeline parameters.
  • Confirm travel arrangements in advance and flag changes or issues to the Manager promptly.
  • Build working knowledge of employee benefit offerings, including medical, life, disability, accident, critical illness, and hospitalization coverage.
  • Develop proficiency navigating Selerix enrollment processes and technology, including benefits enrollment software, call center software, and electronic appointment sign-ups.
  • Support post-enrollment lifecycle meetings, including scheduling, note-taking, and compiling post-meeting data and deliverables.
  • Verify SharePoint access for account notes for assigned engagements, ensuring scheduled counselors have necessary permissions before engagement start.
  • Use Monday.com and Microsoft Bookings to track assigned engagement activity and keep details current.
  • Communicate clearly and professionally with counselors and internal stakeholders on assigned engagement tasks, escalating issues and risks with full context.
Qualifications
  • 0-2 years of experience in employee benefits, benefits enrollment, call center enrollment, or a closely related field.
  • Prior experience in a coordination, scheduling, or administrative support role in a fast-paced, deadline-driven environment preferred.
  • Experience working in a structured environment with seasonal volume peaks a plus.
  • Working knowledge of employee benefit offerings, or the ability to build that knowledge quickly.
  • Strong organizational skills and attention to detail, with the ability to follow checklists and processes accurately across multiple assigned tasks.
  • Clear, professional written and verbal communication skills.
  • Ability to quickly develop working knowledge of the Selerix enrollment platform, Microsoft 365 (Teams, Bookings, SharePoint, Excel), and Monday.com.
  • Associate's or bachelor's degree in business, human resources, or a related field preferred; high school diploma or equivalent required.
  • Active licensure in applicable insurance lines (Life, Health, Accident, Long-Term Care) preferred but not required at hire. Candidates without current licensure must be willing and able to obtain and maintain all required licenses within a defined timeframe as a condition of employment.

Must be eligible for US employment.
We offer the following benefits:
  • Medical, dental, and vision insurance
  • 4 weeks paid time off (PTO)
  • 9 paid Holidays
  • 401k (with match)
  • Basic Life
  • Long Term Disability (LTD)