Description:
Position Summary
The Engineering Tech 1 is responsible for supporting the overall maintenance, safety, and functionality of the hotel property while delivering exceptional service to guests and team members. This role performs routine maintenance and repairs throughout guest rooms, public areas, and back-of-house spaces to ensure the hotel maintains the high operational and aesthetic standards of the Outset Collection by Hilton.
This position requires strong troubleshooting abilities, attention to detail, and the ability to respond efficiently to maintenance requests while minimizing disruption to the guest experience.
Requirements:
Key Responsibilities
โข Perform routine maintenance and basic repairs in guest rooms, public areas, and hotel facilities including lighting, outlets, plumbing fixtures, furniture, and equipment
โข Respond promptly to guest maintenance requests and work orders while providing professional and courteous guest interaction
โข Assist with preventive maintenance programs including inspections, filter replacements, lubrication, and scheduled maintenance tasks
โข Support hotel building systems including HVAC, electrical, plumbing, and mechanical systems
โข Complete general upkeep projects including painting, drywall patching, minor carpentry, caulking, and equipment cleaning
โข Inspect hotel property regularly to identify maintenance concerns and address potential issues before they impact operations or guest satisfaction
โข Utilize hand tools, power tools, and maintenance equipment safely and effectively while ensuring tools are properly maintained
โข Maintain accurate maintenance logs, work orders, and repair documentation upon task completion
โข Follow hotel safety procedures and regulatory compliance standards including OSHA, fire safety, and electrical safety guidelines
โข Coordinate with housekeeping, front office, and leadership teams to ensure timely completion of maintenance needs and minimal guest disruption
โข Assist with special projects, emergency repairs, and operational support as assigned by Engineering leadership
โข Maintain cleanliness and organization of engineering shop, storage areas, and maintenance equipment
Qualifications
โข High school diploma or equivalent required
โข Previous hotel maintenance, facilities, engineering, or general maintenance experience preferred
โข Basic knowledge of HVAC, plumbing, electrical, painting, and carpentry systems preferred
โข Ability to safely operate hand tools, power tools, ladders, and maintenance equipment
โข Strong troubleshooting and problem-solving skills
โข Ability to work independently and collaboratively within a team environment
โข Professional communication skills with the ability to interact positively with guests and team members
โข Flexible schedule availability including evenings, weekends, and holidays
โข Ability to stand, walk, bend, climb, and lift up to 50 pounds for extended periods
Preferred Skills
โข Prior hospitality or hotel engineering experience
โข Experience with preventive maintenance systems or work order platforms
โข Knowledge of hotel safety and compliance standards
โข Strong organizational and time-management abilities
โข Ability to prioritize multiple tasks in a fast-paced hospitality environment
โข Guest-service focused mindset with attention to detail
Schedule
This position is scheduled for second shift coverage:
Schedule flexibility may be required based on hotel operational needs.
Work Environment
This position operates throughout a professional hotel environment including guest rooms, public areas, rooftops, mechanical rooms, and back-of-house spaces. Engineering Tech 1 team members are expected to maintain professionalism, safety awareness, and service excellence representative of the Outset Collection by Hilton brand experience.
Benefits
โข Competitive hourly wage
โข Hilton travel discounts and team member perks
โข Health, dental, and vision insurance
โข Paid time off and holiday pay
โข Career growth and advancement opportunities