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Engagement Specialist Jobs (NOW HIRING)

XP Synergy Companies

Engagement Specialist

Gonzales, LA · On-site

$25 - $27/hr

Engagement Specialist Role Scope Engagement Specialist Opportunity Now is a program of the XP Synergy Companies. The Engagement Specialist plays a key role in Opportunity Now's student behavioral ...

XP Synergy Companies

Engagement Specialist

Thibodaux, LA · On-site

$25 - $27/hr

Engagement Specialist Role Scope Engagement Specialist Opportunity Now is a program of the XP Synergy Companies. The Engagement Specialist plays a key role in Opportunity Now's student behavioral ...

XP Synergy Companies

Engagement Specialist

La Place, LA · On-site

$25 - $27/hr

Engagement Specialist Role Scope Engagement Specialist Opportunity Now is a program of the XP Synergy Companies. The Engagement Specialist plays a key role in Opportunity Now's student behavioral ...

onehopeunited

Engagement Specialist

Mount Vernon, IL · On-site

$18/hr

Engagement Specialist The Engagement Specialist works as a team member, supporting the Crisis Care service team and individuals in the community experiencing a crisis. The team consists of ...

XP Synergy Companies

Engagement Specialist

Osyka, MS · On-site

$25/hr

Engagement Specialist Opportunity Now is a program of the XP Synergy Companies. The Engagement Specialist plays a key role in Opportunity Now's student behavioral support and mentoring programs.

XP Synergy Companies

Engagement Specialist

Osyka, MS · On-site

$25/hr

Engagement Specialist Opportunity Now is a program of the XP Synergy Companies. The Engagement Specialist plays a key role in Opportunity Now's student behavioral support and mentoring programs.

XP Synergy Companies

Engagement Specialist

Mccomb, MS · On-site

$25/hr

Engagement Specialist Opportunity Now is a program of the XP Synergy Companies. The Engagement Specialist plays a key role in Opportunity Now's student behavioral support and mentoring programs.

XP Synergy Companies

Engagement Specialist

Mccomb, MS · On-site

$25/hr

Engagement Specialist Opportunity Now is a program of the XP Synergy Companies. The Engagement Specialist plays a key role in Opportunity Now's student behavioral support and mentoring programs.

ATAX Omaha

Brand Engagement Specialist

Bellevue, NE

$15/hr

Brand Engagement Specialist - ATAX Omaha Location: Bellevue, NE Pay: $15 per hour Schedule: Flexible hours; event-based Join ATAX Omaha as a Brand Engagement Specialist! ATAX Omaha is seeking a ...

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Engagement Specialist information

See salary details

$29.5K

$44.5K

$81K

How much do engagement specialist jobs pay per year?

As of Aug 28, 2026, the average yearly pay for engagement specialist in the United States is $44,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are some common challenges an engagement specialist faces when working with diverse client groups?

Engagement Specialists often interact with clients from varying backgrounds, each with unique needs and expectations. One common challenge is communicating effectively across cultural or generational differences to ensure all clients feel heard and valued. Additionally, balancing multiple projects and adapting engagement strategies to suit different audiences can be demanding but rewarding. Success in this role often hinges on strong interpersonal skills, adaptability, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive as an engagement specialist, and why are they important?

To thrive as an Engagement Specialist, you need strong communication, relationship-building, and problem-solving skills, often supported by a background in marketing, communications, or customer service. Familiarity with CRM platforms, social media management tools, and data analytics systems is typically required. Outstanding interpersonal skills, adaptability, and empathy help you connect with diverse audiences and foster positive experiences. These qualities are vital for effectively engaging stakeholders, driving participation, and achieving organizational goals.

What is the difference between Engagement Specialist vs Customer Service Representative?

AspectEngagement SpecialistCustomer Service Representative
Primary FocusBuilding and maintaining customer relationships, increasing engagementHandling customer inquiries, resolving issues
Skills & CertificationsCommunication, relationship management, CRM toolsCommunication, problem-solving, product knowledge
Work EnvironmentMarketing, social media, client-facing rolesCall centers, retail, support centers
Industry UsageMarketing, tech, retailRetail, telecom, service industries

While both roles involve communication with customers, an Engagement Specialist focuses on fostering ongoing relationships and increasing engagement through strategic initiatives, whereas a Customer Service Representative primarily addresses immediate customer issues and inquiries. The Engagement Specialist often works in marketing or client relations, requiring skills in relationship management, while the Customer Service Representative emphasizes problem-solving and product knowledge. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

How much does a family engagement specialist make?

A family engagement specialist typically earns between $40,000 and $60,000 annually, depending on experience, education, and location. The role often requires strong communication skills and knowledge of community resources, with some positions offering additional benefits or opportunities for advancement.

What do you need to be an engagement specialist?

To become an engagement specialist, candidates typically need strong communication and interpersonal skills, experience in customer service or community management, and proficiency with social media platforms or engagement tools. A bachelor's degree in marketing, communications, or a related field is often preferred. Relevant certifications or experience in data analysis can also be beneficial.

What does an engagement specialist do?

An engagement specialist is responsible for building and maintaining positive relationships with customers, clients, or community members. They often use communication skills, social media platforms, and data analysis to increase participation, satisfaction, and loyalty within an organization or brand.
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Engagement Specialist jobs near you
Infographic showing various Engagement Specialist job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $44,466 per year, or $21.4 per hour.

Engagement Specialist

Gonzales, LA • On-site

XP Synergy Companies
Marketing • 51 - 200 employees
Learn more about XP Synergy Companiesexternal

$25 - $27/hr

Full-time, Contractor

PTO

Re-posted 16 days ago

Job description

Engagement Specialist
Role Scope

Engagement Specialist

Opportunity Now is a program of the XP Synergy Companies. The Engagement Specialist plays a key role in Opportunity Now’s student behavioral support and mentoring programs. Using strength-based approaches with a trauma-informed lens, specialists are primarily responsible for working with identified students to minimize unbecoming behaviors and help to develop positive outcomes to productivity. 

Under the direction of the Director of Adult Services, Program Manager, Program Coordinator, the Engagement Specialist will incorporate lessons from the Opportunity Now contextualized curriculum, which allows participants to develop necessary life skills, introduce career options, and expose student to post-secondary options. Specialists provide participants with dynamic, interactive support opportunities in group, classroom, and individual settings. This job offers full-time hours. Support times normally occur during traditional school hours.

Qualifications

  • Bachelor's degree in psychology, education, social work or other related field preferred.
  • At least 1 year of human development, social services, or teaching experience.
  • Possess a high level of patience and problem-solving skills.
  • Independent, creative, self-starter who exhibits good judgment.
  • Flexible and adaptable.
  • Highly organized and works well with others.
  • Must have reliable transportation. 

Pay and Perks

  • $25 hour / 10 month position
  • Paid time off (holidays, vacation & sick leave)
  • Opportunity to work with a progressive and innovative leadership team.
  • Opportunity for potential growth in the company
  • Use of company computer

Duties and Responsibilities

  • Establish and maintain safe and engaging learning environments, where students are provided with a balance of support and structure.
  • Apply strength-based approaches with a trauma-informed lens to mentor participants academically and emotionally. Mediate, problem-solve, and coordinate individual services for clients to help them overcome barriers to being a successful student and promote positive behavior change.
  • Monitor barriers to students' active participation and engagement in the classroom, including those related to complex issues in their physical or social environment.
  • Provide students with academic assistance as needed when academic and/or behavior issues arise.
  • Monitor and report students’ attendance benchmarks and progress through a participant observation tool. Report any individual student issues on a weekly basis.
  • Follow established policies and procedures for maintaining the integrity of the program with quality support, student discipline, classroom maintenance, safety, behavior management and the security of all individuals and supplies at their disposal.
  • Work collaboratively with management and administrative staff to set high and measurable goals for student achievement.
  • Adapt mentoring style and strategies to maximize student learning and retention.
  • Provide students with professional one-on-one feedback regarding their performance in school including behavior, grades, and attendance.
  • Attend all relevant meetings (supervision, staff meetings, case conference sessions, curriculum development, trainings and workshops, etc.)

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