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Engagement Manager Jobs in Michigan (NOW HIRING)

Ryder

Customer Engagement Manager

Roseville, MI · On-site

$58K/yr

Summary The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...

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Engagement Manager information

See Michigan salary details

$23.5K

$67.8K

$119K

How much do engagement manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for engagement manager in Michigan is $67,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $81,900.00 per year, depending on experience, location, and employer.

What does an engagement manager do?

The primary job responsibilities of an engagement manager are to improve client engagement for a company by assisting with projects and helping solve problems. They play a pivotal role in forging a strong business-to-business relationship between their company and clients. Job duties include facilitating communication and resolving conflicts between the client and company. Engagement managers usually work as part of a team on client projects. The role fluctuates greatly depending on the specific client as well as client needs. In some usage, an engagement manager helps promote an organization through social media and other marketing activities.

What are the key skills and qualifications needed to thrive as an engagement manager?

To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.

How does an engagement manager typically balance client expectations with project deliverables?

Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.

What is the difference between Engagement Manager vs Project Manager?

AspectEngagement ManagerProject Manager
Primary FocusClient relationships and strategic engagementProject planning and execution
Required CredentialsRelevant industry experience, often certifications like PMP or PMIProject management certifications like PMP or Prince2
Work EnvironmentClient-facing, consulting or service-based firmsInternal teams, project sites, or corporate offices
Employer & Industry UsageConsulting, professional services, IT, marketingConstruction, IT, engineering, software development

While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.

How much do engagement managers make in the US?

Engagement managers in the US typically earn an average salary ranging from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior engagement managers or those in specialized fields can earn higher compensation, often supplemented with bonuses and benefits.

What is the role of an engagement manager?

An engagement manager oversees client relationships and project delivery within organizations, ensuring that client needs are met and projects are completed on time and within scope. They coordinate teams, manage communication, and often use project management tools to track progress and maintain client satisfaction.
More about Engagement Manager jobs

What are the most commonly searched types of Engagement jobs in Michigan?

The most popular types of Engagement jobs in Michigan are:

What are popular job titles related to Engagement Manager jobs in Michigan?

For Engagement Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Engagement Manager jobs in Michigan look for?

The top searched job categories for Engagement Manager jobs in Michigan are:

What cities in Michigan are hiring for Engagement Manager jobs?

Cities in Michigan with the most Engagement Manager job openings:

Engagement Manager jobs near you
Infographic showing various Engagement Manager job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $67,807 per year, or $32.6 per hour.

Ambe - Engagement Manager

AMBE Engineering LLC

Farmington Hills, MI • On-site

Full-time

PTO

Re-posted 22 days ago

Job description


Engagement Manager for Ambe
Direct-Hire
Farmington Hills, MI (Hybrid)
The Engagement Manager will promote and facilitate a world-class level of results, customer satisfaction, and customer conversion; particularly with AMBE's highest profile and/or most complex engagements. The Engagement Manager will primarily support projects in the United States but may be required to support Global projects as needed. This includes supporting Business Development initiatives with key clients, current active engagements/projects, and postmortem events once engagements have ended. He/she will work collaboratively with the Results Delivery team to assign, deploy, and oversee consultants on a variety of projects. The individual will be a key component of the AMBE team, be able to operate in a fast-paced environment, strategize and implement change management, and be involved in several aspects of the business. This Engagement Manager role will ideally be a hybrid role located at our Farmington Hills, Michigan office. Willing to travel up to 75%. 3rd party applicants not accepted.
Results Delivery/On-Project:
  • Act as a bridge between Client and AMBE Business Development resources and/or Account Manager(s).
  • The Engagement Manager will be the primary point of contact, external and internal, for project-related questions/issues/concerns.
  • Diagnose complex technical and business problems and work to uncover unknown and unmet client needs and develop robust, and executable initiatives and corrective actions to achieve world-class results.
  • Oversee the execution of all project-related administrative duties including, but not limited to contract execution, billing, invoicing, timecard and travel approvals, and consultant interviews.
  • Own the delivery of results according to SoW and manage all changes to SoW throughout the project lifecycle.
  • Ensure all project-related summaries, presentations, and reports are consistent with AMBE Leadership, Business Development, SoW, and Client expectations and obligations.
  • Ensure thoughtful and comprehensive communication (written, oral, and Board Room) of results and progress to milestones from consultants to Engagement Manager is refined and in line with the professional standards of the Organization.

Results Delivery/Off-Project:
  • Participate as a key member of the Results Delivery team including, but not limited to reviewing project requests, suggesting consultants and resources, participating in consultant interviews, serving as Project Coordinator when necessary, and participating in other initiatives as outlined by the Results Delivery team.
  • Maintain a high level of visibility with high profile/high profitability engagements including, but not limited to, visits with customers leadership, visits to manufacturing settings, amongst other in person requirements to ensure customer line of sight to the Company's executive leadership team.
  • Continue to standardize and professionalize the means and methods in which project updates, presentations, statuses, and results are presented to customers (i.e., timeliness, accuracy, relevance, professionalism, efficiency, and effectiveness).
  • Act as a non-billable Engagement Manager on key prospective or existing projects identified by AMBE Leadership (key Client, high-risk engagement due to SoW or consultant team complexion) to ensure project award, execution, client satisfaction, and consultant development.

Business Development/Project Extension:
  • Joint responsibility for initial SoW development including, but not limited to initial site assessment prior to official project kickoff.
  • Enable the cross-selling of other AMBE services with projects or customers that he/she is supporting.
  • Target of $250,000 of Net Revenue.
  • Available and well-reputed member of the AMBE team that serves as an extension of AMBE's core values, culture, and capabilities in a Business Development setting including non-project related customer meetings, trade shows, industry events, among other interactions that impact AMBE's perception and brand in the marketplace.

Requirements
The Ideal Candidate:
  • Is enthusiastic with an entrepreneurial spirit that envelopes ideation, build-out, and co-ownership of results.
  • Commercially oriented with a results/execution/KPI-driven mindset.
  • Demonstrated project management experience - demand, talent, and project planning, engagement and consulting, execution and management, issue/risk management, and resource management.
  • Excellent time management and organizational skills.
  • Advanced knowledge of Automotive Industry (OEM & Tier 1 and Tier 2 suppliers).
  • Ability to achieve results, as a non-authoritative member, in a high-stress and fast-paced environment.
  • Leverage interpersonal and innate leadership abilities to influence project results as any of the following: individual contributor, team member, and/or project leader. Performance manage assets to maximize outputs in high-stress and fast-paced consulting engagements.
  • Ability to work dynamic hours based on business needs with little upfront notice. For the avoidance of doubt, the nature of this position requires an "on-call" mentality to support customer requests immediately; often onsite within 24-36 hours from initial notification/request.

TRAVEL REQUIREMENTS:
  • The critical nature of projects that the Engagement Manager will be expected to manage and oversee will require them to be onsite for indefinite periods of time. Travel expectations will be up to 75% (e.g., travel Sunday to be onsite Monday morning and extended stay for multiple days/weeks at a time).
  • AMBE will work in good faith with the Engagement Manager if he/she has been on a client-specific project for an extended period of time to accommodate travel back home and a mutually acceptable balance of personal time off.

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