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End User Support Analyst Jobs (NOW HIRING)

Stewart

End-User Support Technician

Portland, TN

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Krispy Kreme

End User Support Specialist

Charlotte, NC · On-site

Krispy Kreme's End User Support Specialist will contribute to the success of the organization by ... Issue resolution will be determined by utilizing a variety of problem-solving methods, analytical ...

CFS Brands

End User Support Specialist

Oklahoma City, OK · On-site

$60 - $80/hr

End User Support Specialist Full Time Information Tech Oklahoma City, OK, US Location : This role is located ON SITE at our corporate office in Oklahoma City, OK. The End User Support Specialist ...

Stewart

End-User Support Technician

Brentwood, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Stewart

End-User Support Technician

Brentwood, TN

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Native Roots

End User Support Specialist

Denver, CO · On-site

$55 - $75/hr

The End User Support Specialist will utilize exceptional customer service while providing technical support across a wide range of technology at Native Roots. The role is responsible for the ...

Marmon

End User Support Technician

Carol Stream, IL · On-site

The End User Support Technician provides first-line entry level basic to moderate complexity ... Excellent analytical, mathematical, and creative problem-solving skills * Excellent listening ...

Marmon

End User Support Technician

Brooklyn Park, MN · On-site

The End User Support Technician provides first-line entry level basic to moderate complexity ... Excellent analytical, mathematical, and creative problem-solving skills * Excellent listening ...

Nc

Agency Adult Correction Division Human Resources Job Classification Title User Support Analyst (NS ... end user support of the NC Learning Center. This role oversees user accounts, instructor-led ...

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End User Support Analyst information

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$14

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$56

How much do end user support analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for end user support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user support analyst?

To thrive as an End User Support Analyst, you need strong technical troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree in IT or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow), remote desktop tools, and standard operating systems is also essential. Excellent communication, patience, and problem-solving skills help analysts address user concerns effectively and foster positive user experiences. These skills ensure timely resolution of technical issues, minimize downtime, and maintain user productivity within an organization.

What are some common challenges faced by end user support analysts, and how can they be effectively managed?

End User Support Analysts often encounter challenges such as handling a high volume of support requests, addressing users with varying technical abilities, and troubleshooting unfamiliar or complex issues under time constraints. Effective management of these challenges involves strong communication skills, prioritizing tasks, and maintaining up-to-date technical knowledge. Collaborating closely with IT colleagues and utilizing a ticketing system can help streamline workflows and ensure timely resolution of user problems.

What is the difference between End User Support Analyst vs Help Desk Technician?

AspectEnd User Support AnalystHelp Desk Technician
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT, enterprise environmentsHelp desk, technical support centers
ResponsibilitiesDiagnose and resolve end-user hardware/software issues, provide technical support, escalate complex problemsRespond to user inquiries, troubleshoot basic hardware/software issues, document tickets

End User Support Analysts typically handle more complex technical issues and work in corporate or enterprise settings, while Help Desk Technicians focus on initial user support and troubleshooting. Both roles require similar certifications and are essential in IT support structures, but the Analyst role often involves more advanced problem-solving and customer interaction.

What does an End User Support Analyst do?

An End User Support Analyst provides technical assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, resolve technical requests, and often use support tools like ticketing systems to ensure smooth technology operations for end users. Strong communication skills and knowledge of IT systems are essential for this role.
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What states have the most End User Support Analyst jobs?

States with the most job openings for End User Support Analyst jobs include:

What job categories do people searching End User Support Analyst jobs look for?

The top searched job categories for End User Support Analyst jobs are:

End User Support Analyst jobs near you
Infographic showing various End User Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

End-User Support Technician

Stewart

Portland, TN

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Troubleshoots and resolves end-user hardware, software, and system issues to ensure reliable operation.

  • Installs, configures, maintains desktops, peripherals, and software, and supports device and application usage.

  • Provides user training, develops technical documentation, and assists in support and process improvement efforts.

Stewart Title rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

197th of 315 rated insurance

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides technical support for hardware, software, and systems to ensure a reliable end user experience. Responsibilities include troubleshooting issues, resolving service requests, and supporting device and application usage. As experience increases, duties expand to handling complex problems, leading support efforts, and contributing to process improvements and user enablement.

Job Responsibilities

  • Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting.
  • Assists in IT service management activities, ensuring timely resolution of incidents and requests.
  • Develops and updates technical documentation, user guides, and knowledge base articles.
  • Provides user training on IT systems, best practices, and self-service resources.
  • Provides timely technical support to ensure end-user productivity.
  • Installs, configures, and maintains desktops, peripherals, and software.
  • Troubleshoots non-routine issues and restores functionality either remotely or on-site.
  • Resolves issues referred by help desk support.
  • Assists in the development of training materials.
  • Performs internal audits of documentation and communications.
  • Helps maintain accuracy and accessibility of end-user content in CMS/SharePoint.
  • Applies working knowledge of organizational practices and business fundamentals.
  • Addresses moderately complex problems using experience, judgment, and established precedents while operating within broad guidelines and policies.
  • Individual contributor performing work with limited supervision; may provide guidance to less experienced team members as appropriate.
  • Performs all other duties as assigned by management.
  • Ability to lift and move equipment up to 40 pounds, including floor-to-waist, waist-to-shoulder, and overhead lifts.
  • Frequent bending, kneeling, and reaching to install or troubleshoot hardware under desks or in tight spaces.

Education

  • High school diploma required; Bachelor's preferred

Experience

  • Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

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