Job Summary:
The Employee Relations Business Partner will play a crucial role in promoting a positive and productive work environment for VSG employees. This role serves as a trusted advisor to managers, helping navigate sensitive employee issues while ensuring consistent, compliant, and fair people practices. The Employee Relations Business Partner will serve as the primary point of contact for employee relations matters, including employee concerns, complaints, workplace investigations, and conflict resolution.
Essential Duties & Responsibilities:
โข Develop and maintain positive relationships with employees at all levels of the organization
โข Serve as a primary point of contact for employees seeking guidance on workplace issues or concerns
โข Conduct thorough investigations into employee complaints and concerns, providing timely and effective resolutions
โข Collaborate with management and HR teams to develop and implement strategies for promoting a positive and inclusive work environment
โข Advise and coach managers on employee relations matters, including performance management, conflict resolution, and disciplinary actions and terminations
โข Ensure consistent interpretation and application of HR policies, procedures, and employment laws
โข Escalate and collaborate on complex or high-risk employee relations matters, including employment law issues
โข Stay current on employment laws and regulations to ensure compliance and advise on any necessary updates to policies and procedures
โข Monitor and analyze employee relations trends and make recommendations for improvement
โข Facilitate training and workshops on employee relations topics to promote a positive workplace culture
โข Develop and maintain ERBP resources, such as policies, procedures, and templates
โข Proactively identify and address potential employee relations issues before they escalate
โข Maintain accurate and confidential employee relations records
โข Represent the organization in unemployment hearings and other legal proceedings related to employee relations matters
โข Continuously seek opportunities to improve employee relations processes and procedures
โข Support quarterly performance review processes across all departments
โข Coach leaders on performance management best practices and documentation standards
โข Review performance documentation for consistency, fairness, and compliance
โข Support audits, unemployment claims, and compliance-related processes
โข Contribute insights from employee feedback and ER trends to improve workforce experience
โข Assist in developing and implementing action plans to address turnover and engagement challenges
โข Partner with the SVP of HR to identify opportunities to improve efficiency, employee experience, and compliance
โข Assist with special projects, process improvements, and organizational initiatives as needed
โข Take on additional responsibilities or evolving duties to support the changing needs of the business and HR function
Game/Event Responsibilities:
โข Game/Event Night responsibilities: Yes
โข Approximate number of games/events worked per year: 10
Qualifications:
โข Bachelor's degree in Human Resources, Business Administration, or related field
โข 3 -5 years experience of employee relations responsibility
โข Proven experience conducting workplace investigations and managing disciplinary processes
โข Strong working knowledge of employment laws and HR best practices
โข Demonstrated ability to handle sensitive matters with professionalism, discretion, and sound judgment
โข Excellent written, verbal, and interpersonal communication skills
โข Strong analytical and problem-solving skills
โข Ability to influence and coach managers in a constructive, solutions-oriented manner
โข Highly organized and able to manage multiple priorities in a fast-paced environment
Working Conditions:
โข Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
โข This is an onsite role; flexibility to work a minority of time remotely.
โข Ability to work extended hours including late nights, holidays, and weekends as needed
โข Ability to work prolonged periods sitting at a desk and working on a computer.
โข Ability to lift/carry/move up to 25 lbs
โข Ability to work in cold/hot indoor and outdoor temperatures
โข Ability to listen and speak on phone, in meetings, and in one-on-one conversations
โข Ability to commute to various venues throughout the Greater Tampa Bay Area
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.