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Client Support Specialist

Frederick, MD

$18 - $24/hr

Our platform simplifies the day-to-day work behind benefits administration, employee onboarding, and other HR tasks. As the leading broker-focused platform we serve more than 180,000 companies and ...

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How much do employee onboarding jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for employee onboarding in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.

What is an employee onboarding?

An Employee Onboarding job involves guiding new hires through the process of joining a company, ensuring they have the tools, knowledge, and resources needed to succeed. Responsibilities typically include coordinating orientation sessions, handling paperwork, introducing company policies, and facilitating training. Onboarding specialists also help new employees integrate into the company culture and connect with their teams. Their goal is to create a smooth and engaging experience that boosts retention and productivity.

What are some common challenges faced in employee onboarding roles, and how can they be managed effectively?

One common challenge in Employee Onboarding is coordinating multiple tasks for different new hires simultaneously, including ensuring timely completion of documentation, training, and orientation activities. Additionally, adapting the onboarding approach to accommodate remote or hybrid employees can require specialized communication and scheduling strategies. Successful onboarding specialists often prioritize clear communication, organization, and proactive problem-solving to address these challenges. By fostering strong relationships with hiring managers and IT, they help ensure that each new employee receives the support and information needed to succeed from day one.

What are the key skills and qualifications needed to thrive in the employee onboarding position, and why are they important?

To thrive in Employee Onboarding, you need a solid understanding of HR processes, onboarding protocols, and compliance regulations, often supported by a degree in human resources or a related field. Experience with onboarding software platforms, HRIS systems, and digital documentation tools is commonly required. Excellent interpersonal skills, attention to detail, and strong organizational abilities help build positive experiences for new hires and streamline the onboarding process. These skills ensure a smooth transition for new employees and contribute to overall workforce engagement and retention.

What are the 5 stages of employee onboarding?

The five stages of employee onboarding typically include pre-boarding, where new hires complete paperwork and receive initial information; orientation, which introduces company policies and culture; training, focused on job-specific skills; integration, where employees become part of teams and workflows; and ongoing development, involving continuous learning and performance feedback. Effective onboarding helps new employees adapt quickly and succeed in their roles.

What does an employee onboarding job do?

An employee onboarding job involves guiding new employees through the orientation process, which includes explaining company policies, completing necessary paperwork, and introducing them to team members and workplace tools. The role ensures new hires are integrated smoothly and have the resources needed to start their work effectively.
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Employee Onboarding jobs near you
Infographic showing various Employee Onboarding job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $53,969 per year, or $25.9 per hour.

Onboarding Specialist (Peoria, Illinois) $24.00-$26.00/hour

ELM Utility Services

Peoria, IL • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

ELM Utility Services rating

5.5

Company rating: 5.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

About The Role: 

ELM Utility Services is a leading underground utility locating company with over 1,700 employees nationwide. As we continue to grow, we're looking for an Onboarding Specialist to join our Human Resources team at our Peoria, Illinois headquarters.

This is a great opportunity for someone with strong administrative skills who's ready to build a career in human resources. You'll play a key role in supporting our hiring process from managing personnel files to processing new employee onboarding in a fast-paced environment where accuracy and good judgment matter.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

What You'll Do:
  • Verify that all hiring information received is accurate and complete
  • Confirm new employees' eligibility to work through E-Verify
  • Support internal and external audits or testing as needed
  • Manage and maintain personnel employment files
  • Accurately enter data into internal databases, including our HRIS system
  • Scan and file documents as part of our ongoing shift to a fully digital filing system
  • Prioritize and manage time-sensitive requests
  • Keep management informed on candidate status and screening results
  • Order pre-employment screenings (background checks, drug screens, and motor vehicle record checks)
  • Support other HR and company needs as they arise
What We're Looking For:
  • High school diploma or GED
  • Previous administrative or customer service experience required
  • HR experience or a related degree is a plus
  • Strong typing and data entry skills with excellent attention to detail
  • A professional demeanor and commitment to confidentiality
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office, especially Word and Excel
Why You'll Love Working Here:
  • Company-paid life insurance up to $50,000
  • Voluntary medical, dental, vision, life, and disability coverage
  • Teladoc, FSA, and/or HSA options
  • Paid time off (PTO) for personal time or sick leave
  • 6 paid holidays
  • 401(k) plan
  • Employee Assistance Program (EAP)
  • Paid, hands-on training
  • Annual performance reviews with potential for raises

ELM Utility Services is an Equal Opportunity Employer.

Employment Type: FULL_TIME

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