This role provides consultation and support to employees and managers across the organization on standard to moderately complex Employee Relations matters by interpreting policy, assessing risk ...
This role provides consultation and support to employees and managers across the organization on standard to moderately complex Employee Relations matters by interpreting policy, assessing risk ...
Employee Experience Specialist
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
PTO
Employee Experience Specialist Department: Brand and Engagement Location: Cincinnati, OH Position ... Help manage internal social media and engagement platforms, posting timely updates and creating ...
Employee Experience Specialist
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
PTO
Employee Experience Specialist Department: Brand and Engagement Location: Cincinnati, OH Position ... Help manage internal social media and engagement platforms, posting timely updates and creating ...
Employee Relations Consultant
Columbus, OH · On-site
$75K - $80K/yr
Casework : Process and manage a caseload of employee complaints and disputes, from intake through resolution, in compliance with established procedures. * Investigations : Conduct or support ...
Employee Relations Consultant
Columbus, OH · On-site
$75K - $80K/yr
Casework : Process and manage a caseload of employee complaints and disputes, from intake through resolution, in compliance with established procedures. * Investigations : Conduct or support ...
Employee Relations Consultant
Cleveland, OH · On-site
$49K - $92K/yr
Medical
Life
Retirement
PTO
Advise managers and employees on HR policies, conflict resolution, and performance management. Resolve moderately complex employee relations issues. Document and track employee relations cases with ...
Employee Relations Consultant
Cleveland, OH · On-site
$49K - $92K/yr
Medical
Life
Retirement
PTO
Advise managers and employees on HR policies, conflict resolution, and performance management. Resolve moderately complex employee relations issues. Document and track employee relations cases with ...
Expand your expertise across employee relations, investigations, performance management, accommodations, and workplace concerns. * Join a values-driven company committed to servant leadership and ...
Expand your expertise across employee relations, investigations, performance management, accommodations, and workplace concerns. * Join a values-driven company committed to servant leadership and ...
Employee Experience Specialist
Medical
Dental
Vision
Retirement
PTO
Employee Experience Specialist Department: Brand and Engagement Location: Cincinnati, OH Position ... Help manage internal social media and engagement platforms, posting timely updates and creating ...
Employee Experience Specialist
Medical
Dental
Vision
Retirement
PTO
Employee Experience Specialist Department: Brand and Engagement Location: Cincinnati, OH Position ... Help manage internal social media and engagement platforms, posting timely updates and creating ...
Employee Experience Specialist
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
PTO
Employee Experience Specialist Department: Brand and Engagement Location: Cincinnati, OH Position ... Help manage internal social media and engagement platforms, posting timely updates and creating ...
Quick apply
Employee Experience Specialist
Cincinnati, OH · On-site
Medical
Dental
Vision
Retirement
PTO
Employee Experience Specialist Department: Brand and Engagement Location: Cincinnati, OH Position ... Help manage internal social media and engagement platforms, posting timely updates and creating ...
Employee Relations Partner
Troy, OH · On-site
Expand your expertise across employee relations, investigations, performance management, accommodations, and workplace concerns. * Join a values-driven company committed to servant leadership and ...
Employee Relations Partner
Troy, OH · On-site
Expand your expertise across employee relations, investigations, performance management, accommodations, and workplace concerns. * Join a values-driven company committed to servant leadership and ...
Employee Relations Consultant
Cleveland, OH · On-site
$49K - $92K/yr
Medical
Life
Retirement
PTO
Advise managers and employees on HR policies, conflict resolution, and performance management. * Resolve moderately complex employee relations issues. * Document and track employee relations cases ...
Employee Relations Consultant
Cleveland, OH · On-site
$49K - $92K/yr
Medical
Life
Retirement
PTO
Advise managers and employees on HR policies, conflict resolution, and performance management. * Resolve moderately complex employee relations issues. * Document and track employee relations cases ...
Employee Relations Consultant
Columbus, OH · On-site
$49K - $92K/yr
Medical
Life
Retirement
PTO
Advise managers and employees on HR policies, conflict resolution, and performance management. * Resolve moderately complex employee relations issues. * Document and track employee relations cases ...
Employee Relations Consultant
Columbus, OH · On-site
$49K - $92K/yr
Medical
Life
Retirement
PTO
Advise managers and employees on HR policies, conflict resolution, and performance management. * Resolve moderately complex employee relations issues. * Document and track employee relations cases ...
Employee Relations Consultant
Columbus, OH · On-site
$49K - $92K/yr
Medical
Life
Retirement
PTO
Advise managers and employees on HR policies, conflict resolution, and performance management. * Resolve moderately complex employee relations issues. * Document and track employee relations cases ...
Employee Relations Consultant
Columbus, OH · On-site
$49K - $92K/yr
Medical
Life
Retirement
PTO
Advise managers and employees on HR policies, conflict resolution, and performance management. * Resolve moderately complex employee relations issues. * Document and track employee relations cases ...
Employee Relations Partner
Troy, OH · On-site
Expand your expertise across employee relations, investigations, performance management, accommodations, and workplace concerns. * Join a values-driven company committed to servant leadership and ...
Employee Relations Partner
Troy, OH · On-site
Expand your expertise across employee relations, investigations, performance management, accommodations, and workplace concerns. * Join a values-driven company committed to servant leadership and ...
Systems Administrator I
Dayton, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Any exception to the onsite reporting or travel requirements must be approved in advance, in writing, by the employee's manager, in consultation with Human Resources, at the sole discretion of the ...
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Systems Administrator I
Dayton, OH · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Any exception to the onsite reporting or travel requirements must be approved in advance, in writing, by the employee's manager, in consultation with Human Resources, at the sole discretion of the ...
Account Manager Employee Ambassador Location -Walnut Creek Facility (2150 SR 39, Sugarcreek OH 44680) Department -Corporate Care Reports to: Manager of Employee Ambassadors Summary The Employee ...
Account Manager Employee Ambassador Location -Walnut Creek Facility (2150 SR 39, Sugarcreek OH 44680) Department -Corporate Care Reports to: Manager of Employee Ambassadors Summary The Employee ...
Account Manager Employee Ambassador Location -Walnut Creek Facility (2150 SR 39, Sugarcreek OH 44680) Department -Corporate Care Reports to: Manager of Employee Ambassadors Summary The Employee ...
Account Manager Employee Ambassador Location -Walnut Creek Facility (2150 SR 39, Sugarcreek OH 44680) Department -Corporate Care Reports to: Manager of Employee Ambassadors Summary The Employee ...
Employee Relations Specialist
New Albany, OH · On-site
Medical
Dental
Vision
Retirement
PTO
The Associate Relations Specialist assists with managing associate relations issues and ... Previous Employee Relations experience in a specialist role is strongly preferred. * Should possess ...
Employee Relations Specialist
New Albany, OH · On-site
Medical
Dental
Vision
Retirement
PTO
The Associate Relations Specialist assists with managing associate relations issues and ... Previous Employee Relations experience in a specialist role is strongly preferred. * Should possess ...
Employee Relations Specialist
Medical
Dental
Vision
Retirement
PTO
The Associate Relations Specialist assists with managing associate relations issues and ... Previous Employee Relations experience in a specialist role is strongly preferred. * Should possess ...
Employee Relations Specialist
Medical
Dental
Vision
Retirement
PTO
The Associate Relations Specialist assists with managing associate relations issues and ... Previous Employee Relations experience in a specialist role is strongly preferred. * Should possess ...
Employee Benefits Specialist
Columbus, OH · On-site
$60K - $68K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Manage and keep yearly renewals on track and task for dedicated clients. * Respond to clients in a ... Employee Benefits: 1 - 3 years (Preferred)
Employee Benefits Specialist
Columbus, OH · On-site
$60K - $68K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Manage and keep yearly renewals on track and task for dedicated clients. * Respond to clients in a ... Employee Benefits: 1 - 3 years (Preferred)
IT HRIS Manager
Cincinnati, OH · On-site
Promote employee engagement and cultivate a high-performing, customer-focused work environment ... Manage competing priorities, risks, dependencies, and resource allocation to achieve project ...
IT HRIS Manager
Cincinnati, OH · On-site
Promote employee engagement and cultivate a high-performing, customer-focused work environment ... Manage competing priorities, risks, dependencies, and resource allocation to achieve project ...
Account Manager, Employee Benefits
Cincinnati, OH · On-site
$51K - $74K/yr
Medical
Dental
Vision
Life
The Employee Benefits, Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also be responsible to ...
Account Manager, Employee Benefits
Cincinnati, OH · On-site
$51K - $74K/yr
Medical
Dental
Vision
Life
The Employee Benefits, Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also be responsible to ...
Employee Manager information
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KeyBank rating
8.2
Based on 99 frontline employees who took The Breakroom Quiz
51st of 171 rated banks
Job description
4900 Tiedeman Road, Brooklyn Ohio
The Employee Relations (ER) Consultant is an individual contributor role reporting to the ER Solutions Team Manager. This role provides consultation and support to employees and managers across the organization on standard to moderately complex Employee Relations matters by interpreting policy, assessing risk, documenting consultation, and identifying matters requiring escalation due to complexity, sensitivity, potential policy violation, investigation need, legal/compliance concern, or need for more in-depth ER review.
Essential Functions
- Provide guidance, coaching, advice, and consultation to managers and employees regarding standard to moderately complex Employee Relations matters by interpreting and applying policy, supporting business objectives, mitigating risk, strengthening manager effectiveness, and facilitating employee engagement.
- Serve as an ER consultation resource within the ER Solutions Team by triaging Employee Relations inquiries and determining appropriate next steps, including consultation, documentation, referral, or escalation to the Senior Lead Employee Relations Consultant, ER leadership, HR Business Partners, Legal, Compliance, or other subject matter experts, as appropriate.
- Create documentation for consultation provided and employment actions taken in a centralized case system in a thorough, timely, and accurate manner.
- Provide timely, professional, and responsive support to employees and managers in alignment with established service expectations.
- Review and provide feedback on employment-related documents, including Performance Improvement Plans, termination documentation, and manager correspondence; escalate high-risk, sensitive, investigatory, or legally/compliance-sensitive documentation for additional review.
- Maintain confidentiality and exercise discretion when handling sensitive Employee Relations matters, employee information, and business-related concerns.
- Identify Employee Relations issues or trends and escalate matters that may pose risk to Key due to complexity, sensitivity, potential policy violation, need for investigation, legal/compliance concern, or need for more in-depth ER consultation.
- Respond to unemployment insurance claim requests by gathering relevant data, preparing timely responses, and partnering with appropriate stakeholders to resolve related issues.
- Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without notice, including project participation and implementation or line of business policy review.
- Comply with all Key policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Required Qualifications/Skills
- Bachelor's degree in Business Administration, Human Resources, Communications, Psychology, Sociology, or a related field preferred; equivalent experience may be considered. High school diploma or equivalent required.
- 3+ years of Human Resources experience required; Employee Relations consultation experience preferred.
- Demonstrated knowledge of employment law, HR practices, Employee Relations principles, and the ability to analyze standard to moderately complex Employee Relations issues, assess risk, apply policy, and recommend appropriate courses of action in support of business objectives.
- Experience using HR case management systems, HR information systems, and Microsoft Office tools, including Teams, Word, Excel, Outlook, and related productivity tools.
- Excellent oral and written communication skills.
- Demonstrated ability to remain composed and professionally support employees and managers through sensitive, emotional, or escalated workplace concerns.
- Ability to prioritize work and meet deadlines.
- Adaptability: Works effectively in changing, ambiguous, or unstructured environments and adjusts to new situations and priorities.
- Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals.
- Critical Thinking: Evaluates information, assesses options, anticipates potential impact, and applies sound judgment to Employee Relations matters.
- Emotional Intelligence: Demonstrates self-awareness, composure, empathy, and sound judgment when supporting sensitive or challenging Employee Relations matters.
- Problem Solving: Examines issues from multiple perspectives, gathers relevant facts, identifies root causes, and recommends practical solutions.
- Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively.
- Risk Management: Identifies potential Employee Relations risk, applies appropriate resources and escalation paths, and supports consistent, compliant outcomes.
- Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations.
- All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
- General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
- Occasional travel to include overnight stay.
Preferred Qualifications/Skills
- Knowledge of financial services industry
- Employee Relations investigation experience
- Experience with accessing, analyzing, and communicating data driven insights for action
- Aptitude for and interest in AI-enabled business process transformation
- Experiencing using Visier or similar People Analytics and Workforce Intelligence platform
Travel
- Occasional travel to include overnight stay.
Work Location Category
- Hybrid (3+ days)
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $57,000.00 - $87,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 08/30/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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About KeyBank
Sourced by ZipRecruiter
Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.
Industry
Banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
Cleveland, OH, US
Year founded
1849