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Employee Benefits Account Manager Hybrid Jobs in Oklahoma

Rubber Inc.

Account Manager - OK

Oklahoma City, OK

Account Manager Full-Time | Outside Sales Territory: Oklahoma City, Oklahoma & Surrounding Areas ... Additional employee benefits available Key Responsibilities * Maintain and grow an existing ...

Rubber Inc.

Account Manager - OK

Oklahoma City, OK · On-site

Account Manager Full-Time | Outside Sales Territory: Oklahoma City, Oklahoma & Surrounding Areas ... Additional employee benefits available Key Responsibilities * Maintain and grow an existing ...

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Employee Benefits Account Manager Hybrid information

What are the key skills and qualifications needed to thrive as an Employee Benefits Account Manager (Hybrid), and why are they important?

To thrive as an Employee Benefits Account Manager (Hybrid), you need a solid understanding of group health insurance, benefits administration, and regulatory compliance, often backed by a bachelor's degree and relevant insurance licenses. Familiarity with benefits management platforms, CRM systems, and proficiency in Microsoft Office are typically required, along with certifications such as CEBS or state insurance licensure. Exceptional communication, organizational skills, and the ability to build client relationships are crucial soft skills for success in this client-facing, multitasking role. These competencies ensure accurate plan administration, client satisfaction, and effective collaboration with both internal teams and external partners.

How does an Employee Benefits Account Manager Hybrid coordinate with internal teams and clients to ensure successful benefits plan implementation?

As an Employee Benefits Account Manager Hybrid, you'll regularly collaborate with both internal departments—such as sales, underwriting, and compliance—and external clients to ensure that benefits plans are implemented smoothly. This typically involves leading client meetings, gathering necessary documentation, relaying client needs to carriers, and troubleshooting any issues that arise during onboarding. Strong organizational skills and proactive communication are essential, as you'll often act as the main point of contact, ensuring all stakeholders are aligned and deadlines are met. The hybrid aspect of the role also means balancing remote work with in-office collaboration, which can offer flexibility while maintaining strong team connections.

What is an Employee Benefits Account Manager Hybrid?

An Employee Benefits Account Manager Hybrid is a professional who manages employee benefits programs for organizations, such as health insurance, retirement plans, and other perks. The 'hybrid' aspect refers to their work arrangement, meaning they split their time between working remotely and working onsite. Their main responsibilities include serving as the main point of contact between clients and insurance carriers, resolving benefits-related issues, ensuring compliance, and helping clients understand and maximize their benefits offerings. They also assist with renewals, enrollments, and communication of benefits plans to employees.
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Employee Benefits Account Manager Hybrid jobs near you
Bond/Surety Account Manager

Bond/Surety Account Manager

Insurance Office of America

Norman, OK

$75K - $85K/yr

Full-time

Medical, Retirement

Posted 11 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance

Job description

Description

Job Description:

Title: Account Manager - Bonds/Surety 

Work Mode: Highly prefer the candidate be 2-3 days hybrid at one of our IOA office locations, also open to fully remote | Location/Supporting: Longwood, FL, Birmingham, AL, Jupiter, FL, Las Vegas, NV, Atlanta, GA, Charleston, SC, Syracuse, NY or Binghamton, NY office | Experience: Bond/Surety Experience
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence and industry expertise. 

  • Team Leadership: Direct daily activities of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals. 

  • Client Invoicing: Create and distribute client invoicing for new business, renewals, or premium-bearing transactions, and collect outstanding balances. 

  • Claims Facilitation: Assist with the facilitation of client claims processes as needed. 

  • Surety Relationships: Develop and maintain positive relationships with underwriters. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Client Relationship Management: Manage assigned client relationships, including initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 4-5+ years of industry experience 

  • Required active licensing 

  • Strong decision-making and delegation skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Ability to perform large work volumes with high degrees of accuracy 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Employee stock plan participation 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $75,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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