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Empathetic Listener Jobs in Raleigh, NC (NOW HIRING)

AccessPT

Patient Coordinator

Clayton, NC · On-site

$14/hr

A friendly, empathetic, enthusiastic, positive team player who is the first impression of ACCESS ... A confident, good listener who communicates the value of physical therapy and actively grows the ...

City of Durham

Peer Support Specialist

Durham, NC · On-site +1

$53K - $78K/yr

... Empathetic Assistance Response Teams). Please visit our website and dashboard, watch this CNN clip, listen to this NPR segment, or read this piece from The Assembly. In 2025, DCSD has added a new ...

LeafHome

Field Gutter Manager

Raleigh, NC

$31/hr

Apply active listening skills through the ability to comprehend information presented and respond ... Ability to provide timely and empathetic help through in-person, phone, email, and social media ...

City of Durham

Clinical Intern - Temporary

Durham, NC · On-site

$22.95/hr

... Empathetic Assistance Response Teams). Please visit our website and dashboard, watch this CNN clip, listen to this NPR segment, or read this piece from The Assembly In 2025, DCSD has added a new ...

LeafHome

Install Tech - Gutter

Raleigh, NC · On-site

$25/hr

Apply active listening skills through the ability to comprehend information presented and respond ... Ability to provide timely and empathetic help through in-person, phone, email, and social media ...

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Empathetic Listener information

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How much do empathetic listener jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for empathetic listener in Raleigh, NC is $30.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.43 and $36.48 per hour, depending on experience, location, and employer.

What is an empathetic listener?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are the key skills and qualifications needed to thrive as an empathetic listener?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

What are some typical challenges faced by an empathetic listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

What are the most commonly searched types of Empathetic Listener jobs in Raleigh, NC?

The most popular types of Empathetic Listener jobs in Raleigh, NC are:

What are popular job titles related to Empathetic Listener jobs in Raleigh, NC?

For Empathetic Listener jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Empathetic Listener jobs in Raleigh, NC look for?

The top searched job categories for Empathetic Listener jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Empathetic Listener jobs?

Cities near Raleigh, NC with the most Empathetic Listener job openings:

Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in Raleigh, NC as of August 2026, with employment types broken down into 63% Full Time, 30% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $64,243 per year, or $30.9 per hour.

Scientific Change Management Consultant

Zifo

Raleigh, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Lead the development and execution of change management strategies within projects.

  • Manage project deliverables including business analysis, vendor evaluations, and system landscape assessments.

  • Serve as the primary point of contact for clients and internal stakeholders, managing expectations and facilitating project communication.

Job description

Location:
Flexible - East Coast preferred
Position Overview:
The Scientific Change Management Consultant sits within the North American consulting group wherein key accountabilities include establishing and executing on change management strategies and deliverables, internal and external stakeholder management, driving project elucidation, and defining & driving project success in partnership with key collaborators. The successful candidate will lead medium-to-high complexity change management and / or consulting engagements for multiple customers in partnership with scientific business analysts and others. This role blends change management knowledge and experience, scientific expertise, industry knowledge, and informatics / data skills with leadership and collaboration to deliver high-quality solutions. You will work closely with senior consultants, client stakeholders, and cross-functional teams to ensure project success, drive operational excellence, and contribute to business development.
Key Responsibilities:
Change Management Strategy & Execution
  • Serve as primary lead and point of contact to understand change needs within an engagement, propose solutions or forums, and execute agreed strategies and / or oversee business analysts or other project team members to successfully bring needed transformation to project
  • Collaborate to help build change management capabilities within Zifo North America, helping to build toolkit and upskill project team members within and outside of consulting
  • Connect to external change management leaders within the pharmaceutical, biotechnology, and agritech industries to learn from other practitioners as well as increase Zifo's presence in the change management space

Consulting & Scientific Strategy
  • Engage as a leader to define and own project success, leveraging core consulting behaviors such as active listening, empathetic collaboration, strong sense of ownership and effective communication across multiple audiences
  • Own accountability for business analysis deliverables including user requirements specifications (URS), functional requirements specifications, data & process maps, workflows, gap analyses, implementation roadmaps, evaluation methodologies, and questionnaires.
  • Conduct vendor evaluations and define implementation strategies to enable effective decision-making by pharma/biotech/agritech clients.
  • Assess system landscapes and contribute to IT, informatics and data landscape roadmaps.

Project Execution & Leadership
  • Manage one or more large projects/programs, including estimation, scheduling, risk management, and milestone tracking.
  • Facilitate project meetings, communicate status updates, and escalate risks when necessary.
  • Mentor associates across Zifo, guiding their project engagements and professional development.
  • Track and monitor key project metrics to ensure the success of client engagements as well as adherence to operational components of project delivery.

Customer Engagement & Collaboration
  • Serve as primary point of contact for clients and internal stakeholders, managing expectations on process, quality, schedule, and delivery - all with an overall view of what qualifies as successful engagement
  • Build rapport with client managers and support and/or drive strategic customer meetings.
  • Identify opportunities for additional value creation within client organizations and internal process improvements.

Operational Excellence & Continuous Improvement
  • Plan and track billable effort, manage utilization and productivity of themselves and teams, and support budget forecasting.
  • Manage escalations, identify & track risks to project execution, initiate corrective and preventive actions (CAPA) and drive continuous improvement initiatives.
  • Support internal training programs, develop training materials, and mentor team members in emerging areas.

Business Development & Thought Leadership
  • Assist in proposals related to emerging opportunities with clients and supporting RFP responses.
  • Contribute to case studies, presentations, and white papers.
  • Attend industry conferences for learning, networking, and representing Zifo.

Requirements
Qualifications:
  • Bachelor's or Master's degree in a relevant scientific discipline such as biology, chemistry, chem/bioinformatics, or a related field
  • 5-7 years of relevant industry experience in pharmaceutical R&D, biotechnology, or agritech
  • Strong communication skills and ability to drive problem elucidation activities, influence internal and external stakeholders, and convey technical concepts to diverse audiences
  • Familiarity with leading scientific informatics solutions such as ELN or LIMS
  • Experience with key data concepts within the life sciences industry and their relevance to operational activities and enabling decision-making
  • Proven ability to work collaboratively in multi-disciplinary teams as well as manage project deliverables and stakeholder expectations
  • Able to navigate ambiguity and drive clarity on problem statements and potential solutions

Desired Attributes:
  • 2-3 years of change management experience preferred
  • Change management certification (CCMP, ProSci, or another equivalent certification) is a plus
  • Familiarity with scientific workflows such as bioanalysis, compound management, or medicinal chemistry is preferred
  • Experience in the pharmaceutical or biotechnology industry is preferred
  • Experience with formal change management approaches is a plus

Travel expectations:
  • Able to travel up to 25% to client sites and internal meetings as needed

Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.
We offer an annual salary of 110000-125000 USD, along with accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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