ZipRecruiter

Log In

1

Empathetic Listener Jobs in Raleigh, NC (NOW HIRING)

next page

Showing results 1-20

All JobsEmpathetic Listener JobsEmpathetic Listener Jobs in Raleigh, NC

Empathetic Listener information

See Raleigh, NC salary details

$9

$30

$84

How much do empathetic listener jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for empathetic listener in Raleigh, NC is $30.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.43 and $36.48 per hour, depending on experience, location, and employer.

What is an Empathetic Listener job?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are some typical challenges faced by an Empathetic Listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

How to become a paid empathetic listener?

To become a paid empathetic listener, develop strong communication and active listening skills, often through training or certification programs such as counseling or coaching courses. Gaining experience in roles like customer service, mental health support, or peer counseling can also help, and building a reputation for empathy can lead to paid opportunities in coaching, therapy, or support services.

What are the key skills and qualifications needed to thrive in the Empathetic Listener position, and why are they important?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

Can you really get paid to be an empathetic listener?

Empathetic listening is a key skill for roles such as counselors, therapists, social workers, and customer service representatives, and these positions often offer compensation. While the job involves active listening and emotional support, earning depends on the specific role, experience, and employer, with some positions requiring certifications or training.

Is empathetic listener legit?

An empathetic listener is a real role that involves actively understanding and sharing the feelings of others, often in counseling, customer service, or support environments. The position typically requires strong communication skills and emotional intelligence, and it is recognized as a legitimate job in various industries. Certification or training in active listening or counseling can enhance credibility and effectiveness in this role.

Can I get paid to be a listener?

Empathetic listeners can be paid in roles such as counselors, therapists, or customer service representatives, where active listening is essential. These jobs often require relevant training, certifications, or experience, and may involve working in mental health, healthcare, or support environments.
What are the most commonly searched types of Empathetic Listener jobs in Raleigh, NC? The most popular types of Empathetic Listener jobs in Raleigh, NC are:
What are popular job titles related to Empathetic Listener jobs in Raleigh, NC? For Empathetic Listener jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Empathetic Listener jobs in Raleigh, NC look for? The top searched job categories for Empathetic Listener jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Empathetic Listener jobs? Cities near Raleigh, NC with the most Empathetic Listener job openings:
Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in Raleigh, NC as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $64,243 per year, or $30.9 per hour.
Bilingual Patient Support Specialist - Hybrid

Bilingual Patient Support Specialist - Hybrid

Syneos Health/ inVentiv Health Commercial LLC

Raleigh, NC • On-site

$16.50 - $20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Syneos Health rating

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

32nd of 74 rated pharmaceutical

Job description

Description

You are a patient-focused professional who thrives on solving problems, building trust, and delivering a positive patient experience.

In this role, you will support patients, caregivers, healthcare providers, and clinic personnel within a virtual pharmaceutical contact center environment. You will serve as a key point of contact by providing timely, accurate, and empathetic support across multiple communication channels.

This is a hybrid role offering flexibility to work remotely 3 days per week and onsite at our Morrisville, NC corporate office 2 days per week.

In this exciting role you will...

  • Respond to inbound calls, emails, and other patient inquiries in a timely, professional, and compliant manner
  • Build strong relationships with patients, caregivers, healthcare providers, and clinic staff through active listening, empathy, and solution-oriented communication
  • Identify, troubleshoot, and resolve patient concerns while escalating complex issues to appropriate internal teams when necessary
  • Accurately document patient interactions and maintain detailed records within the contact center system
  • Adhere to all company policies, regulatory requirements, and data privacy standards related to pharmaceutical contact center operations

You are a great fit if you have...

  • High school diploma or equivalent required
  • 1-3 years of experience in customer service, call center operations, or a related field
  • Bilingual in Spanish and English (written and verbal)
  • Strong verbal and written communication skills with the ability to clearly communicate information to diverse audiences
  • Flexibility to work adjusted schedules or additional hours, as needed

We would love for you to have...

  • Bachelor's degree
  • Experience within the pharmaceutical, healthcare, or life sciences industry

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

7485


400002491

What Syneos Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply