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Empathetic Listener Jobs in Raleigh, NC (NOW HIRING)

Aquaamerica

Contact Center Representative (Temp to Hire)

Cary, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for solution-oriented professionals who can listen effectively and create positive and empathetic customer experiences in a timely fashion! The Contact Center Representative serves as ...

Aqua

Contact Center Representative (Temp to Hire)

Cary, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for solution-oriented professionals who can listen effectively and create positive and empathetic customer experiences in a timely fashion! The Contact Center Representative serves as ...

SpeedPro Apex

Customer Service Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

... listening to client needs, guiding them toward the right materials and solutions, and managing their orders from initial inquiry to final pickup or delivery. The ideal candidate is an empathetic ...

SpeedPro Apex

Customer Service & Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

... listening to client needs, guiding them toward the right materials and solutions, and managing their orders from initial inquiry to final pickup or delivery. The ideal candidate is an empathetic ...

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Showing results 21-40

All JobsEmpathetic Listener JobsEmpathetic Listener Jobs in Raleigh, NC

Empathetic Listener information

See Raleigh, NC salary details

$9

$30

$84

How much do empathetic listener jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for empathetic listener in Raleigh, NC is $30.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.43 and $36.48 per hour, depending on experience, location, and employer.

What is an empathetic listener?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are some typical challenges faced by an empathetic listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

What are the key skills and qualifications needed to thrive as an empathetic listener?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

What are the most commonly searched types of Empathetic Listener jobs in Raleigh, NC?

The most popular types of Empathetic Listener jobs in Raleigh, NC are:

What are popular job titles related to Empathetic Listener jobs in Raleigh, NC?

For Empathetic Listener jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Empathetic Listener jobs in Raleigh, NC look for?

The top searched job categories for Empathetic Listener jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Empathetic Listener jobs?

Cities near Raleigh, NC with the most Empathetic Listener job openings:

Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in Raleigh, NC as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $64,243 per year, or $30.9 per hour.

Call Center Representative

Air Experts Raleigh Heating and Air

Raleigh, NC • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Call Center Representative (CSR)

Are you passionate about helping customers and solving problems? Do you thrive in a customer-focused environment? If so, we'd love to have you on our team!

We are seeking a dedicated Call Center Representative (CSR) to provide outstanding service and support. The ideal candidate is customer-focused, solution-oriented, and excels in clear and empathetic communication.

This role offers competitive pay, opportunities for growth, and comprehensive benefits, including 401(k) matching, healthcare coverage, and paid time off.

Responsibilities

  • Handle a high volume of inbound calls while delivering excellent customer service
  • Identify and assess customer needs to ensure satisfaction
  • Build trust and maintain positive relationships through effective communication
  • Provide accurate information using company tools and resources
  • Meet customer service targets and call-handling expectations
  • Address customer inquiries and resolve issues promptly, following up when necessary
  • Maintain detailed records of customer interactions and account updates
  • Adhere to company communication guidelines and best practices
  • Take initiative to go above and beyond to enhance the customer experience

Qualifications & Skills

  • Minimum 2 years of Call Center experience
  • Proven ability to exceed performance goals
  • Strong phone communication and active listening skills
  • Experience with CRM systems and customer service tools
  • Ability to adapt to different customer needs and personalities
  • Excellent verbal and written communication skills
  • Strong multitasking, prioritization, and time management abilities

Compensation & Schedule

Pay: $18.00 - $20.00 per hour + Commissions and Monthly Bonus Potential

Available Shift:

  • 12 PM to 9 PM
  • 10 AM to 7 PM

All shifts are Monday-Friday with one-two weekend rotations per month

Benefits

  • 401(k) with employer matching
  • Medical, dental, and vision insurance
  • Life insurance
  • Paid time off
  • On-the-job training
  • Employee discounts
  • Opportunities for growth and promotion from within

If you're looking for a rewarding customer service role with a company that values both its employees and customers, apply today!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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