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Evening Warm Line Counselor Jobs in Raleigh, NC (NOW HIRING)

... a warm team environment Growth and training Perks and Benefits In addition to comprehensive ... counseling and health coaching Company paid life insurance Tax free Health Spending Accounts (HSA ...

... warm team environment • Growth and training Perks and Benefits In addition to comprehensive ... counseling and health coaching • Company paid life insurance • Tax free Health Spending ...

Registered Nurse

Durham, NC · On-site

$39.93 - $44.37/hr

... warm team environment • Growth and training Perks and Benefits In addition to comprehensive ... counseling and health coaching • Company paid life insurance • Tax free Health Spending ...

Evening Warm Line Counselor information

See Raleigh, NC salary details

$13

$16

$18

How much do evening warm line counselor jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for evening warm line counselor in Raleigh, NC is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $17.55 per hour, depending on experience, location, and employer.

What are some typical challenges faced by an evening warm line counselor, and how can they prepare for them?

Evening Warm Line Counselors often encounter callers experiencing loneliness, anxiety, or emotional distress outside of regular office hours. One common challenge is managing high call volumes while providing empathetic, attentive support to each individual. Counselors should be prepared to use strong active listening and de-escalation skills, and maintain self-care routines to prevent burnout. Being familiar with local resources for referrals is also essential, as callers may need additional support beyond the conversation.

What is the difference between Evening Warm Line Counselor vs Crisis Hotline Counselor?

AspectEvening Warm Line CounselorCrisis Hotline Counselor
CredentialsTypically requires mental health or counseling certification, relevant trainingOften requires similar certifications, crisis intervention training
Work EnvironmentNon-emergency, supportive calls during evening hours, peer or volunteer-basedEmergency response, urgent calls, often 24/7 availability
Employer & IndustryNonprofit organizations, mental health services, community supportHotlines, mental health agencies, emergency services

Both roles involve providing emotional support, but Evening Warm Line Counselors focus on non-crisis, supportive conversations during evening hours, while Crisis Hotline Counselors handle urgent, emergency situations requiring immediate intervention.

What are the key skills and qualifications needed to thrive as an evening warm line counselor, and why are they important?

To thrive as an Evening Warm Line Counselor, you need a background in psychology, social work, or counseling, often supported by relevant certifications or degrees in mental health fields. Familiarity with crisis intervention protocols, call management software, and documentation systems is typically required. Strong active listening, empathy, and emotional resilience are crucial soft skills for supporting callers in distress. These abilities help provide immediate emotional support, ensure caller safety, and contribute to overall mental well-being in a sensitive, after-hours environment.

What is an evening warm line counselor?

Evening Warm Line Counselors are mental health professionals or trained peer support specialists who provide non-crisis emotional support to individuals during evening hours, often outside of traditional business times. They offer a listening ear, help callers process their feelings, and may provide information about coping strategies or community resources. The main goal is to support individuals experiencing distress, loneliness, or anxiety, but not in immediate crisis, helping them feel heard and less isolated. Warm lines are typically confidential and free, serving as a preventive measure to reduce the escalation of mental health issues.
What are the most commonly searched types of Warm Line Counselor jobs in Raleigh, NC? The most popular types of Warm Line Counselor jobs in Raleigh, NC are:
What are popular job titles related to Evening Warm Line Counselor jobs in Raleigh, NC? For Evening Warm Line Counselor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Evening Warm Line Counselor jobs in Raleigh, NC look for? The top searched job categories for Evening Warm Line Counselor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Evening Warm Line Counselor jobs? Cities near Raleigh, NC with the most Evening Warm Line Counselor job openings:

Registered Nurse

Wellpath

Durham, NC • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Wellpath rating

7.2

Company rating: 7.2 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

349th of 887 rated healthcare providers


Job description

You Matter

Make a difference every day in the lives of the underserved Join a mission driven organization with a people first culture Excellent career growth opportunities

Join us and find a career that supports: Caring for overlooked, underserved, and vulnerable patients Diversity, equity, inclusion, and belonging Autonomy in a warm team environment Growth and training

Perks and Benefits In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including: DailyPay, receive your money as you earn it! Tuition Assistance and dependent Scholarships Employee Assistance Program (EAP) including free counseling and health coaching Company paid life insurance Tax free Health Spending Accounts (HSA) Wellness program featuring fitness memberships and product discounts Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service. 

Why Us

Now is your moment to make a difference in the lives of the underserved.

If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to "Always Do The Right Thing!", and to collectively do our part to heal the world, one patient at a time.

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan. 

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.

How you make a difference

As a Registered Nurse (RN), your primary responsibility is to provide patient care using the nursing process of assessment, planning, implementation, and evaluation. You will work under the supervision of Charge Nurse(s) to provide patient education and activities in accordance with your competencies and education. This role requires excellent communication and critical thinking skills to ensure optimal patient outcomes. 

Key Responsibilities
  • Assist in assessing and planning individual treatment programs, consulting with Charge Nurse(s) and other staff as necessary. 
  • Implement medical plans by administering medications, obtaining diagnostic tests, and assisting with medical or minor surgical procedures as needed. 
  • Count controlled substances and implement clinical and technical aspects of care in accordance with established policies, procedures, and protocols. 
  • Document nursing encounters using the SOAP form of charting as required by policy and attend mandatory staff meetings and training. 
  • Communicate information to nursing staff, physician, health care unit supervisory personnel or other staff as necessary. 
Additional DetailsTwo days a week including a weekend and rotate evening shift and day shift. 8hr shifts each. Every other Monday, every other Friday and Days every Thursday and then a weekend a month.Qualifications & Requirements

Education

  • Graduate from an accredited school of nursing.

Experience

  • Prefer a minimum of one (1) year clinic experience

Licenses/Certifications

  • Have and maintain current licensure as a Registered Nurse within the state of employment.
  • Must be able to obtain and maintain CPR certification.
We are an Equal Employment Opportunity Employer

We are committed to fostering, cultivating, and preserving a culture of uniqueness.

We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.

We encourage you to apply! If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

We are an Affirmative Action Employer in accordance with applicable state and local laws.

Employment Type: PART_TIME

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