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Emergency Roadside Service Dispatcher Jobs (NOW HIRING)

Beaufort County, SC

Emergency Service Dispatcher

Beaufort, SC · On-site

$24.04/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Non-Exempt Description EMERGENCY SERVICES DISPATCHER (BCSO): Our Communications Center is in operation 24 hours a day, 365 days a year and receives more than half a million calls annually. The ...

Amerit Fleet Solutions

Emergency Roadside Coordinator

Charlotte, NC · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Amerit, we pride ourselves on delivering white-glove service to our customers, especially during ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

Emergency Roadside Coordinator

Charlotte, NC · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Amerit, we pride ourselves on delivering white-glove service to our customers, especially during ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

Emergency Roadside Coordinator

Charlotte, NC · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Amerit, we pride ourselves on delivering white-glove service to our customers, especially during ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Amerit Fleet Solutions

Emergency Roadside Coordinator

Charlotte, NC · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Amerit, we pride ourselves on delivering white-glove service to our customers, especially during ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

Hull Lift Truck, Inc.

Service Dispatcher

South Bend, IN · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will be responsible for dispatching road service technicians to customer facilities to repair or perform routine maintenance on material handling equipment. This is a Monday through Friday ...

Amerit Fleet Solutions

Emergency Roadside Coordinator

Charlotte, NC · On-site

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Amerit, we pride ourselves on delivering white-glove service to our customers, especially during ... Minimum of 2 years of experience in fleet support, roadside assistance, or dispatch coordination ...

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All JobsEmergency Roadside Service Dispatcher Jobs

Emergency Roadside Service Dispatcher information

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$26.5K

$48.1K

$67.5K

How much do emergency roadside service dispatcher jobs pay per year?

As of Aug 13, 2026, the average yearly pay for emergency roadside service dispatcher in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What does an emergency roadside service dispatcher do?

An Emergency Roadside Service Dispatcher is responsible for coordinating assistance for motorists who are stranded due to vehicle breakdowns, accidents, or other roadside emergencies. They receive calls from drivers in need of help, assess the situation, and dispatch the appropriate service providers, such as tow trucks or repair technicians. Dispatchers must communicate clearly, stay calm under pressure, and use mapping or GPS systems to locate and assist customers quickly. Their role is crucial in ensuring safety and timely help for people experiencing vehicle troubles.

What are the key skills and qualifications needed to thrive as an emergency roadside service dispatcher?

To thrive as an Emergency Roadside Service Dispatcher, you need strong communication, multitasking, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is essential for coordinating responses efficiently. Outstanding customer service, calmness under pressure, and attention to detail are crucial soft skills for handling emergencies and distressed callers. These abilities ensure timely, accurate dispatching and provide reassurance to individuals experiencing stressful roadside situations.

What are some common challenges emergency roadside service dispatchers face, and how can they best manage stressful situations?

Emergency Roadside Service Dispatchers often encounter high-pressure situations, especially during peak traffic hours or severe weather, where multiple incidents may occur simultaneously. Managing stress involves staying organized, using dispatch software efficiently, and maintaining clear communication with both stranded motorists and service providers. Effective dispatchers prioritize calls based on urgency and location, remain calm under pressure, and use empathy to reassure callers while coordinating prompt assistance. Regular training and support from team leads can also help dispatchers handle challenging scenarios more confidently.

What is the difference between Emergency Roadside Service Dispatcher vs Towing Dispatcher?

AspectEmergency Roadside Service DispatcherTowing Dispatcher
CredentialsMay require basic certifications, customer service skillsOften requires similar certifications, CDL license may be preferred
Work EnvironmentCall centers, roadside assistance coordinationDispatching tow trucks, roadside services, often outdoors or in dispatch offices
Employer & IndustryAuto clubs, roadside assistance companiesTowing companies, auto repair shops
Search & Comparison IntentYesYes

Both roles involve coordinating roadside or towing services, often requiring customer service skills and certifications. While Emergency Roadside Service Dispatchers focus on assisting stranded motorists with various roadside issues, Towing Dispatchers primarily coordinate tow truck services. Both positions are essential in the vehicle assistance industry and share similar work environments and employer types.

More about Emergency Roadside Service Dispatcher jobs
What job categories do people searching Emergency Roadside Service Dispatcher jobs look for? The top searched job categories for Emergency Roadside Service Dispatcher jobs are:
Emergency Roadside Service Dispatcher jobs near you
Infographic showing various Emergency Roadside Service Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,097 per year, or $23.1 per hour.

Emergency Service Dispatcher

Beaufort County South Carolina

Beaufort, SC • On-site

$24.76/hr

Full-time

Re-posted 23 days ago

Job description

Description EMERGENCY SERVICES DISPATCHER (BCSO): Our Communications Center is in operation 24 hours a day, 365 days a year and receives more than half a million calls annually. The Emergency Services Dispatcher (ESD) is the first voice someone in need hears when they call for help. The ESD must be able to professionally listen to the call, obtain critical information about the incident and dispatch the appropriate emergency responders as quickly and efficiently as possible.

Typical Qualifications MINIMUM REQUIREMENTS: High school diploma or equivalent No criminal history Must be able to communicate effectively in writing, in person and/or over the telephone and radio. Must be able to type a minimum of 35 correct words a minute. Must pass all pre-employment testing.

Must be willing to work any shift to which you are assigned. Must be willing to remain on duty when activated for an emergency such as a hurricane. Supplemental Information All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment.

Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.

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