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Emergency Response Coordinator Jobs (NOW HIRING)

SERVPRO Team Wall - 9695

Emergency Response Coordinator

MD · On-site

$60K - $65K/yr

As an Emergency Response Coordinator, you will respond as leads come in from real-time emergency lead notification services and work closely with residential and commercial customers to coordinate ...

Fortify Companies

Emergency Response Coordinator

Hooksett, NH · On-site

$66K - $82K/yr

As an Emergency Response Coordinator at Insurcomm, you are that person. This is a field-based role where no two days look the same. You will respond to emergency leads across your assigned territory ...

Fortify Companies

Emergency Response Coordinator

Portland, ME · On-site

$69K - $84K/yr

As an Emergency Response Coordinator at Insurcomm, you are that person. This is a field-based role where no two days look the same. You will respond to emergency leads across your assigned territory ...

Fortify Companies

Emergency Response Coordinator

Boston, MA · On-site

$73K - $90K/yr

As an Emergency Response Coordinator at Insurcomm, you are that person. This is a field-based role where no two days look the same. You will respond to emergency leads across your assigned territory ...

Fortify Companies

Emergency Response Coordinator

Hooksett, NH · On-site

$66K - $82K/yr

As an Emergency Response Coordinator at Insurcomm, you are that person. This is a field-based role where no two days look the same. You will respond to emergency leads across your assigned territory ...

Fortify Companies

Emergency Response Coordinator

Boston, MA

$73K - $90K/yr

As an Emergency Response Coordinator at Insurcomm, you are that person. This is a field-based role where no two days look the same. You will respond to emergency leads across your assigned territory ...

Fortify Companies

Emergency Response Coordinator

Foxboro, MA · On-site

$71K - $87K/yr

As an Emergency Response Coordinator at Insurcomm, you are that person. This is a field-based role where no two days look the same. You will respond to emergency leads across your assigned territory ...

Fortify Companies

Emergency Response Coordinator

Portland, ME · On-site

$69K - $84K/yr

As an Emergency Response Coordinator at Insurcomm, you are that person. This is a field-based role where no two days look the same. You will respond to emergency leads across your assigned territory ...

Servpro - Restoration Personnel, Inc.

Be Seen First

Emergency Response Coordinator

Norcross, GA · On-site

$63K - $73K/yr

Job Summary The Emergency Response Coordinator is the first point of contact during a property loss event. This includes being the immediate boots-on-the-ground responder responsible for representing ...

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Emergency Response Coordinator information

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How much do emergency response coordinator jobs pay per year?

As of Aug 17, 2026, the average yearly pay for emergency response coordinator in the United States is $73,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What does an emergency response coordinator do?

An Emergency Response Coordinator is responsible for planning, implementing, and managing emergency response plans to ensure safety during crises. They assess risks, coordinate response teams, and communicate with local authorities and emergency services. Their duties also include training personnel, conducting drills, and ensuring compliance with safety regulations. In the event of an emergency, they take immediate action to minimize harm and restore normal operations as quickly as possible.

What are the key skills and qualifications needed to thrive as an emergency response coordinator?

An Emergency Response Coordinator needs expertise in crisis management, emergency planning, risk assessment, and regulatory compliance, typically backed by a degree in emergency management or a related field. Familiarity with incident command systems (ICS), emergency notification platforms, and certifications such as FEMA or HAZWOPER are highly valuable. Strong leadership, calm decision-making under pressure, and the ability to communicate clearly with diverse teams distinguish top performers. These competencies ensure rapid, organized, and effective responses in critical situations, protecting people and resources during emergencies.

What does a typical day look like for an emergency response coordinator?

A typical day for an Emergency Response Coordinator involves reviewing and updating emergency response plans, coordinating and leading safety drills, meeting with organizational leaders and first responders, and monitoring for emerging risks. You may spend time facilitating training sessions, ensuring compliance with safety regulations, and responding to real-time incidents if they occur. Collaboration is frequent, as you'll work closely with local authorities, internal teams, and external agencies to ensure preparedness. This dynamic role offers a mix of office-based planning and hands-on response activities, providing variety and the opportunity to make a tangible impact on organizational safety.

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Emergency Response Coordinator jobs near you
Infographic showing various Emergency Response Coordinator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $73,668 per year, or $35.4 per hour.

Emergency Response Coordinator

SERVPRO Team Wall - 9695

MD • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Benefits:
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance

Compensation
Base Salary: $60,000 - $65,000 annually
On-Target Earnings (OTE): $85,000 - $100,000 annually
Base Salary + Uncapped Commission
Are you energized by helping people during critical moments, building strong relationships, and turning fast-moving opportunities into meaningful results? SERVPRO Team Wall is looking for a driven, compassionate, and responsive Emergency Response Coordinator to support homeowners and businesses when unexpected property emergencies happen.
*Position requires residency within Hunt Valley, MD or surrounding areas*
We offer an uncapped commission plan, meaning there is no maximum on how much commission you can earn. Truly unlimited earning potential. Realistic earnings well over $100,000+

What You’ll Do:
As an Emergency Response Coordinator, you will respond as leads come in from real-time emergency lead notification services and work closely with residential and commercial customers to coordinate mitigation and reconstruction services.
You’ll be one of the first people customers connect with after fire, water, or storm-related property damage. You’ll guide them through next steps and provide reassurance during extremely stressful situations.
Primary Responsibilities:
  • Arrive quickly to fire, water, or storm-related losses to consult with impacted property owners 
  • Build relationships with homeowners, property managers, and decision-makers 
  • Maintain daily readiness, including call-to-action planning and care kit preparation 
  • Meet or exceed weekly sales activity and meeting goals 
  • Conduct ongoing prospecting and territory research to identify new opportunities 
  • Represent SERVPRO Team Wall professionally across all customer interactions 
  • Complete additional responsibilities as assigned by the VP of Disaster Recovery and Emergency Response
Successful candidates typically have:
  •  Strong sales, closing, and relationship-building skills 
  •  The ability to support time-sensitive customer needs, including reasonable evening, weekend, and holiday readiness 
  •  High self-motivation, resilience, and a proactive mindset 
  •  Experience in restoration, construction, insurance, or emergency services sales (preferred) 
 
A Role Built for Opportunity:
Those who are responsive and able to capitalize on after-hours opportunities often see the greatest success in this role, as quick engagement can directly translate into stronger customer relationships, increased closed business, and higher earnings.
 
Because property emergencies may occur outside traditional business hours, this role offers a naturally flexible schedule. Regular in‑person presence at the Harrisburg West office will be especially important during the first few months, as the ERC builds relationships and becomes fully integrated with the team. Once established in the role, the ERC is expected to participate in 2-3 Work-in Progress meetings each week - either remotely or in-person.  While regular in-person office interaction is required it’s understood that some weeks will be leaner in this regard if off-site and off-hours work is heavy.
 
Compensation & Benefits:
  • Base salary: $60,000 annually
  • Uncapped commission plan – no earnings cap, ever 
  •  Realistic total earnings of $100,000+
  •  401(k) with company match and 100% vesting at 6 months
  •  Medical, dental, and vision insurance 
  •  Generous PTO 
  •  Ongoing training and professional development 
  •  Bi-weekly car allowance