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Overnight Emergency Response Jobs (NOW HIRING)

Overnight Emergency Response Center Coordinator

Lenexa, KS · On-site

$63K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overnight Emergency Response Center Coordinator - Overnight Shift (Water Mitigation / Emergency Services) Job Type: Full-Time Schedule: Overnight Shift (12:00 AM - 9:00 AM EST or 11:00 PM - 8:00 AM ...

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Emergency Response Coordinator

Norcross, GA · On-site

$63K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Emergency Response Coordinator is the first point of contact during a property loss ... However, some out-of-area and overnight travel may be expected. Company Description In 1977, Barry ...

Emergency Response Paramedic

Manchester, NH · On-site

$26.53 - $44.31/hr

Paramedic IMMEDIATE HIRING for OVERNIGHT SHIFT (6PM-6AM) PARAMEDIC FULL-TIME Opportunity ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Overnight Shifts Required Other Responsibilities: * Participate in community programs to maintain ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Emergency Veterinary Technician

Doral, FL

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... overnight team. If you thrive in Emergency Medicine , enjoy working high-acuity cases, and want to ... Perform CPR and emergency response procedures * Administer medications and fluid therapy Technical ...

Paramedic PART-TIME Opportunity in Bozeman Overnight Shifts Required POSITION SUMMARY: As a ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

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Overnight Emergency Response information

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How much do overnight emergency response jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for overnight emergency response in the United States is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

How to become an overnight emergency response specialist?

To become an overnight emergency response specialist, candidates typically need relevant emergency services experience, such as in paramedics, firefighting, or law enforcement, along with strong problem-solving and communication skills. Certifications like CPR, first aid, or specialized emergency response training are often required, and the role involves working overnight shifts in high-pressure environments.

What cities are hiring for Overnight Emergency Response jobs?

Cities with the most Overnight Emergency Response job openings:

What are the most commonly searched types of Emergency Response jobs?

The most popular types of Emergency Response jobs are:

What states have the most Overnight Emergency Response jobs?

States with the most job openings for Overnight Emergency Response jobs include:

Overnight Emergency Response Center Coordinator

HighGround

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Job Title: Overnight Emergency Response Center Coordinator – Overnight Shift (Water Mitigation / Emergency Services)

Job Type: Full-Time
Schedule: Overnight Shift (12:00 AM – 9:00 AM EST or 11:00 PM – 8:00 AM CST)
Work Arrangement: Hybrid (In-Office & Remote)
Weekend Requirement: Candidates must be available to work at least one day each weekend - either a Saturday or Sunday.

About Us

We are a leading multi-brand company in the water mitigation industry, providing fast, reliable support to customers during emergency situations. Our team plays a critical role in helping homeowners and businesses navigate stressful events with professionalism, urgency, and care.

Position Overview

We are seeking a dependable and detail-oriented Emergency Response Center Coordinator to support overnight inbound call operations and ensure customers receive timely, accurate assistance during emergency situations. This role is responsible for handling incoming service requests, gathering critical information, coordinating communication with service teams, and maintaining accurate records across multiple brands and workflows.

This position requires the ability to work overnight hours in a fast-paced environment while maintaining professionalism, urgency, and accuracy. The ideal candidate is calm under pressure, highly organized, and committed to delivering excellent customer service while following structured processes and procedures.

This is a hybrid role that combines both in-office and remote work based on business needs and scheduling requirements.

Key Responsibilities

  • Handle inbound calls from customers needing water mitigation and emergency services
  • Gather and document critical job information accurately and efficiently
  • Route calls and job details to theappropriate serviceteams
  • Follow established scripts, workflows, and brand-specific procedures
  • Maintainaccuraterecords in CRM and communication systems
  • Coordinate communication between customers, technicians, and internal teams
  • Monitor active jobs andassistwith updates as needed
  • Escalate urgent or unresolved issues to leadership when appropriate
  • Support departmental goals related to response times, service quality, and customer experience
  • Maintain professionalism and empathy during high-stress customer interactions
  • Assistwith administrative and operational tasks as assigned

Qualifications

  • 1+ years of call center, dispatch, customer service, or coordination experience
  • Strong verbal and written English communication skills
  • Ability to remain calm and professional in high-pressure situations
  • Strong attention to detail and ability to follow structured processes
  • Excellent multitasking and organizational skills
  • Reliable, punctual, and dependable work ethic
  • Comfortable using CRM systems and tools such as Microsoft Outlook, Teams, and RingCentral
  • Ability to work overnight shifts consistently
  • Ability to work a hybrid schedule consisting of both remote and in-office work
  • Availability to work at least oneday each weekendin accordance withthe needs of the business

Preferred Qualifications

  • Experience in water mitigation, restoration, or emergency services
  • Experience supporting multiple brands, clients, or workflows
  • Prior dispatching or scheduling experience
  • Bilingual communication skills are a plus

Benefits

  • Choice of 4 medical plans, including one $0-cost plan for employees
  • FSA medical and dependent spending account
  • HSA available with high-deductible plan
  • Vision and dental insurance (multiple plan options available)
  • Company-paid short-term and long-term disability
  • Company-paid life insurance
  • 401(k) with company matching
  • Additionalbenefits including hospital, critical illness, and accident coverage
  • Paid time off and company holidays



Two days off each week. Saturday shifts are required as part of the regular schedule.