Email Support Jobs (NOW HIRING)

Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett, Publicis Health, Wysiwyg, Nurun and Digitas), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge.

Publicis Groupe links Creativity, Technology and Data offering a value proposition that effectively connects brand and consumer.

In the digital area, we are looking for a profile specialized in development, quality assurance (QA), and HTML email management. The goal is to ensure that our communications are displayed correctly across different email clients. The candidate will join a senior development team, collaborating with visual editors such as Dartagnan or Litmus, as well as with custom-built frameworks to ensure maximum efficiency.

As an HTML Email Developer, you will be responsible for designing and coding emails using predefined templates. Your role will include ensuring that emails meet market requirements and are delivered within established deadlines. You will join a team dedicated to implementing CRM campaigns and triggers for a client operating in more than 25 countries and managing over 30 brands. Additionally, you will be part of a multidisciplinary development team that works for all Publicis Groupe clients.

• Developing HTML pieces from the specific assets of each market and brand, using visual editors such as Dartagnan, as well as design tools like PSD, Figma, and XD.
• Ensuring emails adapt properly for viewing on mobile devices, desktops, and the most popular email clients.
• Designing emails from PSD, XD files, or PPT briefs to their final version in HTML/CSS.
• Ensuring consistency between the designs and the final HTML output.
• Validating that email rendering is consistent across the most widely used email clients.
• Managing a creative asset library in Dartagnan, facilitating both your own work and the team's organization.

• 3+ years of experience in web/email development.
• Advanced knowledge of HTML rendering and behavior across different email clients.
• Advanced knowledge of HTML, CSS, and JS.
• Proficiency in Adobe XD / Figma / Photoshop.
• English level B2 or higher (written and spoken).

Additional Valued Skills

• Experience with email testing tools such as Litmus or Email On Acid.
• Experience with version control systems, especially Git.
• JavaScript skills.
• Experience or knowledge of package managers (Node, Pip, Bower, etc.).
• Experience in developing single-page applications (SPA) and using class-naming methodologies such as BEM.
• Previous experience in digital marketing agencies.
• Familiarity with visual email or content management tools.
• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).

• Flexible Benefits (Coverflex): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more.
• Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills.
• Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel".
• Online English Classes: Benefit from group weekly classes by native teachers if you have a B1 level of English or above.
• Partner Certifications: You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon.
• Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program.
• Attractive holidays package including your birthday & Advertising Day off plus some additional days off. Rest is also important!
• Work-Life Balance: Enjoy a hybrid model with up to two days working from home and intensive summer hours. Full remote in Easter, Christmas & 3 weeks in Summer. Flexible work start schedule.
• Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others.
• Ommm! Subsidised breakfast & daily menu at our Cafe Marcel canteen. Bon appetit!

We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy!

Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individuals status in any group or class protected by law.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.

All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas.