The role involves administering enterprise messaging environments, managing Microsoft Exchange Online and M365 integration, and providing Tier 3 email support. Responsibilities : • Administers ...
New
The role involves administering enterprise messaging environments, managing Microsoft Exchange Online and M365 integration, and providing Tier 3 email support. Responsibilities : • Administers ...
New
Email Marketing Designer
Tulsa, OK · On-site
This role will support the internal marketing team in developing product-focused email campaigns. The team provides product direction and key messaging points, and the designer will translate that ...
Email Marketing Designer
Tulsa, OK · On-site
This role will support the internal marketing team in developing product-focused email campaigns. The team provides product direction and key messaging points, and the designer will translate that ...
Customer Support
Oxford, MS · On-site
$16 - $20.50/hr
Provide enthusiastic customer service for inbound/outbound phone and email support * Be compassionate and dedicated in handling escalated issues * Work closely and professionally with other ...
Customer Support
Oxford, MS · On-site
$16 - $20.50/hr
Provide enthusiastic customer service for inbound/outbound phone and email support * Be compassionate and dedicated in handling escalated issues * Work closely and professionally with other ...
Support process improvements and efficiencies in email development, testing, QA, and deployment workflows. * Ensure email executions adhere to industry policies, compliance requirements, and CAN-SPAM ...
Support process improvements and efficiencies in email development, testing, QA, and deployment workflows. * Ensure email executions adhere to industry policies, compliance requirements, and CAN-SPAM ...
Email Development Specialist
Horsham, PA · On-site
Support process improvements and efficiencies in email development, testing, QA, and deployment workflows. * Ensure email executions adhere to industry policies, compliance requirements, and CAN-SPAM ...
Email Development Specialist
Horsham, PA · On-site
Support process improvements and efficiencies in email development, testing, QA, and deployment workflows. * Ensure email executions adhere to industry policies, compliance requirements, and CAN-SPAM ...
Email Development Specialist
Horsham, PA · On-site
Support process improvements and efficiencies in email development, testing, QA, and deployment workflows. * Ensure email executions adhere to industry policies, compliance requirements, and CAN-SPAM ...
Email Development Specialist
Horsham, PA · On-site
Support process improvements and efficiencies in email development, testing, QA, and deployment workflows. * Ensure email executions adhere to industry policies, compliance requirements, and CAN-SPAM ...
Technical Support Analyst
Charlotte, NC · On-site
$25/hr
As a support specialist, you will provide phone and email support to our customer base for their POS software and hardware. You will become a product expert of Quilt's software and work alongside our ...
Technical Support Analyst
Charlotte, NC · On-site
$25/hr
As a support specialist, you will provide phone and email support to our customer base for their POS software and hardware. You will become a product expert of Quilt's software and work alongside our ...
Manager, Email & SMS
Minneapolis, MN · On-site
$100K - $120K/yr
Support landing page and campaign optimization. Advise on development needs, compliance ... Email & SMS Marketing Experience. 6+ years of experience in email, SMS, and/or direct marketing.
Manager, Email & SMS
Minneapolis, MN · On-site
$100K - $120K/yr
Support landing page and campaign optimization. Advise on development needs, compliance ... Email & SMS Marketing Experience. 6+ years of experience in email, SMS, and/or direct marketing.
Ensure maximization of data and content in support of delivering personalized and accurate email marketing communications. This role will pay particular focus to email systems data and content ...
Ensure maximization of data and content in support of delivering personalized and accurate email marketing communications. This role will pay particular focus to email systems data and content ...
Email Support and Inbox Maintenance - In this role, you will be responsible for managing our Sales inbox to ensure that we are responding to our customers in a timely fashion, providing best-in-class ...
Email Support and Inbox Maintenance - In this role, you will be responsible for managing our Sales inbox to ensure that we are responding to our customers in a timely fashion, providing best-in-class ...
Support process improvements and efficiencies in email development, testing, QA, and deployment workflows. * Ensure email executions adhere to industry policies, compliance requirements, and CAN-SPAM ...
Support process improvements and efficiencies in email development, testing, QA, and deployment workflows. * Ensure email executions adhere to industry policies, compliance requirements, and CAN-SPAM ...
Technical Support Analyst
Charlotte, NC · On-site
$25/hr
As a support specialist, you will provide phone and email support to our customer base for their POS software and hardware. You will become a product expert of Quilt's software and work alongside our ...
Quick apply
Technical Support Analyst
Charlotte, NC · On-site
$25/hr
As a support specialist, you will provide phone and email support to our customer base for their POS software and hardware. You will become a product expert of Quilt's software and work alongside our ...
Manager, Email & SMS
Minneapolis, MN · Hybrid
$100K - $120K/yr
MANAGER, EMAIL amp; SMS HYBRID | ONSITE AT JOSTENS' MINNEAPOLIS HEADQUARTERS 3 DAYS/WEEK ABOUT YOU ... Support landing page and campaign optimization. Advise on development needs, compliance ...
Manager, Email & SMS
Minneapolis, MN · Hybrid
$100K - $120K/yr
MANAGER, EMAIL amp; SMS HYBRID | ONSITE AT JOSTENS' MINNEAPOLIS HEADQUARTERS 3 DAYS/WEEK ABOUT YOU ... Support landing page and campaign optimization. Advise on development needs, compliance ...
Document email programs, templates, and logic to support: * Program scalability * Knowledge ... transfer and operational continuity * Faster onboarding of future team members or vendors Channel ...
Document email programs, templates, and logic to support: * Program scalability * Knowledge ... transfer and operational continuity * Faster onboarding of future team members or vendors Channel ...
Technical Support Analyst
Provo, UT · On-site
$19 - $21/hr
As a support specialist, you will provide phone and email support to our customer base for their POS software and hardware. You will become a product expert of Quilt's software and work alongside our ...
Technical Support Analyst
Provo, UT · On-site
$19 - $21/hr
As a support specialist, you will provide phone and email support to our customer base for their POS software and hardware. You will become a product expert of Quilt's software and work alongside our ...
Email Marketing Developer Email Marketing Developer, CoStar - Arlington, VA CoStar Group Company Intro: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real ...
Email Marketing Developer Email Marketing Developer, CoStar - Arlington, VA CoStar Group Company Intro: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real ...
We're looking for a hands-on email and SMS marketer to join our busy collaborative direct marketing team. You will be building a variety of marketing emails targeted at different segments of our ...
New
We're looking for a hands-on email and SMS marketer to join our busy collaborative direct marketing team. You will be building a variety of marketing emails targeted at different segments of our ...
New
Email Coder (Developer)
New York, NY · On-site
$58K - $101.20K/yr
Ensure emails are optimized for various devices and email clients. * Quality Assurance ... This tool evaluates information based on contextual relevance and is used only to support our ...
Quick apply
Email Coder (Developer)
New York, NY · On-site
$58K - $101.20K/yr
Ensure emails are optimized for various devices and email clients. * Quality Assurance ... This tool evaluates information based on contextual relevance and is used only to support our ...
Email Marketer I
South Windsor, CT · On-site
We are seeking a motivated and detail-oriented Email Marketing Junior Associate to support our growing ecommerce marketing team. This role is ideal for someone with 0-1 year of experience in e ...
Email Marketer I
South Windsor, CT · On-site
We are seeking a motivated and detail-oriented Email Marketing Junior Associate to support our growing ecommerce marketing team. This role is ideal for someone with 0-1 year of experience in e ...
Email Support and Inbox Maintenance - In this role, you will be responsible for managing our Sales inbox to ensure that we are responding to our customers in a timely fashion, providing best-in-class ...
Email Support and Inbox Maintenance - In this role, you will be responsible for managing our Sales inbox to ensure that we are responding to our customers in a timely fashion, providing best-in-class ...
Email Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do email support jobs pay per hour?
As of May 30, 2026, the average hourly pay for email support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Email Support Specialist, and why are they important?
To thrive as an Email Support Specialist, you need excellent written communication skills, attention to detail, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing tools, and knowledge bases is typically required. Patience, problem-solving abilities, and time management are standout soft skills for this position. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high volumes of support requests.
What are some common challenges faced by Email Support professionals, and how can they be effectively managed?
Email Support professionals often handle high volumes of inquiries, which can lead to repetitive tasks and tight response time targets. Managing customer expectations and ensuring clear, empathetic communication are essential, especially when resolving complex issues without face-to-face interaction. To succeed, it's important to develop strong organizational skills, utilize available templates and knowledge bases efficiently, and collaborate closely with other support or technical teams to escalate or resolve difficult cases. Regular training and feedback sessions can also help team members stay updated on best practices and improve performance.
What is an Email Support specialist?
An Email Support specialist is a customer service professional responsible for assisting customers, answering inquiries, and resolving issues via email communication. They handle a wide range of tasks such as addressing product or service questions, processing orders, troubleshooting problems, and providing detailed information in written form. Their role requires strong written communication skills, attention to detail, and the ability to handle multiple requests efficiently. Email Support specialists often work in various industries including e-commerce, technology, and telecommunications.
What is the difference between Email Support vs Customer Service Representative?
| Aspect | Email Support | Customer Service Representative |
|---|---|---|
| Primary Communication Method | Phone, in-person, email, chat | |
| Work Environment | Remote or office-based | Office, call centers, remote |
| Required Skills | Written communication, patience, technical knowledge | Verbal communication, problem-solving, interpersonal skills |
| Common Certifications | Customer service certifications, technical certifications | Customer service certifications, communication skills training |
While both roles focus on assisting customers, Email Support primarily handles inquiries via email, requiring strong written communication and technical knowledge. Customer Service Representatives often communicate through multiple channels, including phone and in-person, emphasizing verbal skills. Understanding these differences helps employers and job seekers find the right fit based on communication preferences and skill sets.
More about Email Support jobs
What cities are hiring for Email Support jobs? Cities with the most Email Support job openings:
What are the most commonly searched types of Email Support jobs? The most popular types of Email Support jobs are:
What states have the most Email Support jobs? States with the most job openings for Email Support jobs include:
What job categories do people searching Email Support jobs look for? The top searched job categories for Email Support jobs are:
Full-time
Posted 2 days ago
CPI Card Group rating
6.7
Based on 5 frontline employees who took The Breakroom Quiz
Job description
Job Summary:
CPI Card Group is seeking an Exchange and Messaging System Engineer to join their Transportation Team. The role involves administering enterprise messaging environments, managing Microsoft Exchange Online and M365 integration, and providing Tier 3 email support.
Responsibilities:
• Administers enterprise messaging environments, ensuring secure and available email operations.
• Manage Microsoft Exchange Online and M365 integration.
• Oversee email routing, spam filtering, and backup configurations.
• Ensure compliance with DOT records management and data retention policies.
• Provide Tier 3 email support and configuration documentation.
Qualifications:
Required:
• 5–8 years in email operations.
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
• Microsoft Exchange Server / M365 Administrator
• Security+
• Bachelor's in information technology or network administration.
• Public Trust
• U.S. Citizen
Company:
Providing integrated payment solutions to credit and debit card issuers Founded in 1982, the company is headquartered in Littleton, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
CPI Card Group is seeking an Exchange and Messaging System Engineer to join their Transportation Team. The role involves administering enterprise messaging environments, managing Microsoft Exchange Online and M365 integration, and providing Tier 3 email support.
Responsibilities:
• Administers enterprise messaging environments, ensuring secure and available email operations.
• Manage Microsoft Exchange Online and M365 integration.
• Oversee email routing, spam filtering, and backup configurations.
• Ensure compliance with DOT records management and data retention policies.
• Provide Tier 3 email support and configuration documentation.
Qualifications:
Required:
• 5–8 years in email operations.
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
• Microsoft Exchange Server / M365 Administrator
• Security+
• Bachelor's in information technology or network administration.
• Public Trust
• U.S. Citizen
Company:
Providing integrated payment solutions to credit and debit card issuers Founded in 1982, the company is headquartered in Littleton, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About CPI Card Group
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Littleton, CO, US
Year founded
2007