Marysville, MI · On-site
$14.50 - $19.75/hr
As an Insurance Customer Service Representative, you will be a key point of contact for our clients ... Responding promptly to customer inquiries via phone and email. Providing information about ...
Marysville, MI · On-site
$14.50 - $19.75/hr
As an Insurance Customer Service Representative, you will be a key point of contact for our clients ... Responding promptly to customer inquiries via phone and email. Providing information about ...
Canton, MI · On-site
$18/hr
Customer Service Representative Location: Canton, MI 48188 Duration: Contract Max Pay Rate: $18/hr ... Key Responsibilities * Assist customers and business partners via phone and email. * Resolve ...
Canton, MI · On-site
$18/hr
Customer Service Representative Location: Canton, MI 48188 Duration: Contract Max Pay Rate: $18/hr ... Key Responsibilities * Assist customers and business partners via phone and email. * Resolve ...
Bridgman, MI · On-site
$20 - $24/hr
As an Insurance Customer Service Representative , you will be a key point of contact for our ... Responding promptly to customer inquiries via phone and email. * Providing information about ...
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Bridgman, MI · On-site
$20 - $24/hr
As an Insurance Customer Service Representative , you will be a key point of contact for our ... Responding promptly to customer inquiries via phone and email. * Providing information about ...
Lansing, MI · On-site
$18/hr
Customer Service Representative Location: Canton, MI 48188 Duration: Contract Max Pay Rate: $18/hr ... Key Responsibilities * Assist customers and business partners via phone and email. * Resolve ...
Lansing, MI · On-site
$18/hr
Customer Service Representative Location: Canton, MI 48188 Duration: Contract Max Pay Rate: $18/hr ... Key Responsibilities * Assist customers and business partners via phone and email. * Resolve ...
Holland, MI · On-site
$15 - $20.25/hr
As an Insurance Customer Service Representative, you will be a key point of contact for our clients ... Responding promptly to customer inquiries via phone and email. Providing information about ...
Holland, MI · On-site
$15 - $20.25/hr
As an Insurance Customer Service Representative, you will be a key point of contact for our clients ... Responding promptly to customer inquiries via phone and email. Providing information about ...
Traverse City, MI · On-site
$16 - $21.75/hr
Provide excellent customer service and professionalism to all customers via telephone, email, and web support Answer or place calls to customers to learn about and/or address their needs, concerns ...
Traverse City, MI · On-site
$16 - $21.75/hr
Provide excellent customer service and professionalism to all customers via telephone, email, and web support Answer or place calls to customers to learn about and/or address their needs, concerns ...
$16 - $18/hr
Deliver proactive customer service through phone, email, and messaging platforms, responding to customer inquiries and resolving issues in a timely manner. * Schedule new and recurring pest control ...
$16 - $18/hr
Deliver proactive customer service through phone, email, and messaging platforms, responding to customer inquiries and resolving issues in a timely manner. * Schedule new and recurring pest control ...
$19 - $22/hr
Customer Service Representative Duties: - Provide exceptional customer service to clients via phone, email, and chat - Answer customer inquiries and resolve issues in a timely and professional manner ...
$19 - $22/hr
Customer Service Representative Duties: - Provide exceptional customer service to clients via phone, email, and chat - Answer customer inquiries and resolve issues in a timely and professional manner ...
$17.50 - $23/hr
Adhere to the 2 hour call back policy for internal and external customers for phone, email and/or fax inquires. * Responsible for maintaining Quality Customer Service in accordance with Company Core ...
$17.50 - $23/hr
Adhere to the 2 hour call back policy for internal and external customers for phone, email and/or fax inquires. * Responsible for maintaining Quality Customer Service in accordance with Company Core ...
Traverse City, MI · On-site
$16 - $21.75/hr
Key Responsibilities: • Provide excellent customer service and professionalism to all customers via telephone, email, and web support • Answer or place calls to customers to learn about and/or ...
Traverse City, MI · On-site
$16 - $21.75/hr
Key Responsibilities: • Provide excellent customer service and professionalism to all customers via telephone, email, and web support • Answer or place calls to customers to learn about and/or ...
Traverse City, MI · On-site
$16.25 - $22.25/hr
Key Responsibilities: • Provide excellent customer service and professionalism to all customers via telephone, email, and web support • Answer or place calls to customers to learn about and/or ...
Traverse City, MI · On-site
$16.25 - $22.25/hr
Key Responsibilities: • Provide excellent customer service and professionalism to all customers via telephone, email, and web support • Answer or place calls to customers to learn about and/or ...
$15.50 - $21.25/hr
High school diploma or GED Must be 18 years or older Hotel/hospitality/customer service experience a plus Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and ...
$15.50 - $21.25/hr
High school diploma or GED Must be 18 years or older Hotel/hospitality/customer service experience a plus Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and ...
$18 - $19/hr
Located in Allegan, MI Salary: $18-19/hour Customer Service Representative Responsibilities As a ... Send an e-mail with your resume to jobs.hollandmuskegonmi@expresspros.com * Download our ...
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$18 - $19/hr
Located in Allegan, MI Salary: $18-19/hour Customer Service Representative Responsibilities As a ... Send an e-mail with your resume to jobs.hollandmuskegonmi@expresspros.com * Download our ...
Clarkston, MI · On-site
$17.50 - $23/hr
Adhere to the 2 hour call back policy for internal and external customers for phone, email and/or fax inquires. Responsible for maintaining Quality Customer Service in accordance with Company Core ...
Clarkston, MI · On-site
$17.50 - $23/hr
Adhere to the 2 hour call back policy for internal and external customers for phone, email and/or fax inquires. Responsible for maintaining Quality Customer Service in accordance with Company Core ...
Mount Clemens, MI · On-site
$16 - $21/hr
As a Customer Service Representative that specializes in the submission process, you will provide the highest level of customer service to our clients over the phone, email and any other form of ...
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Mount Clemens, MI · On-site
$16 - $21/hr
As a Customer Service Representative that specializes in the submission process, you will provide the highest level of customer service to our clients over the phone, email and any other form of ...
Mount Clemens, MI · On-site
$16 - $21/hr
As a Customer Service Representative that specializes in the submission process, you will provide the highest level of customer service to our clients over the phone, email and any other form of ...
Quick apply
Mount Clemens, MI · On-site
$16 - $21/hr
As a Customer Service Representative that specializes in the submission process, you will provide the highest level of customer service to our clients over the phone, email and any other form of ...
Livonia, MI · On-site
$16 - $18/hr
Deliver proactive customer service through phone, email, and messaging platforms, responding to customer inquiries and resolving issues in a timely manner. * Schedule new and recurring pest control ...
Livonia, MI · On-site
$16 - $18/hr
Deliver proactive customer service through phone, email, and messaging platforms, responding to customer inquiries and resolving issues in a timely manner. * Schedule new and recurring pest control ...
Muskegon, MI · On-site
$45K - $50K/yr
SUMMARY The Customer Service Representative person will focus on providing exceptional customer ... Respond swiftly and courteously to customer complaints or inquiries through phone and email.
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Muskegon, MI · On-site
$45K - $50K/yr
SUMMARY The Customer Service Representative person will focus on providing exceptional customer ... Respond swiftly and courteously to customer complaints or inquiries through phone and email.
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Grand Rapids, MI · On-site
$14.75 - $20/hr
High school diploma or GED Must be 18 years or older Hotel/hospitality/customer service experience a plus Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and ...
Grand Rapids, MI · On-site
$14.75 - $20/hr
High school diploma or GED Must be 18 years or older Hotel/hospitality/customer service experience a plus Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and ...
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
The most popular types of Email Customer Service jobs in Michigan are:
For Email Customer Service jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for Email Customer Service jobs in Michigan are:
Cities in Michigan with the most Email Customer Service job openings:
$14.50 - $19.75/hr
Other
Medical, Dental, Vision, Life, PTO
Re-posted 7 days ago
Benefits:
Life insurance
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Overview:
As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Responding promptly to customer inquiries via phone and email.
Providing information about insurance policies, coverage details, and claims processes.
Assisting clients with policy changes, updates, and renewals.
Investigating and resolving customer issues or concerns with empathy and professionalism.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
