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Email Customer Service Jobs in Michigan (NOW HIRING)

Copart, Inc.

Customer Service Representative

Wayland, MI · On-site

$18 - $20.29/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Position may expand to include Chat and Email Customer Support. Answer and place calls in a ...

SunSource

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs. * Demonstrate strong verbal and written ...

SunSource

Customer Service Representative

Warren, MI

$15 - $20.50/hr

Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs. * Demonstrate strong verbal and written ...

SunSource

Customer Service Representative

Warren, MI

$15 - $20.50/hr

Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs. * Demonstrate strong verbal and written ...

The Heico Companies

Customer Service Specialist

Niles, MI

$15.50 - $20.50/hr

Handle all levels of interaction with customers via phone, email, live chat, and other communication channels * Develop quotes in cooperation with the Customer Service Manager on an as needed basis

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will provide information through online chats, the call center, and email. The candidate must be able to communicate effectively and provide a timely world-class customer ...

Terminal Supply

Customer Service Representative

Troy, MI · On-site

$17 - $19/hr

Under the direct supervision of the Customer Service Manager, the Customer Service Representative ... When necessary, assist with outgoing faxes, mail, and e-mail Salary Description $17.00 - $19.00 ...

enVista

Customer Service Representative

Jackson, MI · On-site

$22 - $25/hr

Interact with Versah customers over the phone and email * Answer questions about Versah's products and services * Process orders and transactions * Explain clinical procedures and help direct ...

LGC Group

Customer Service Representative

Traverse City, MI · On-site

$16.25 - $22.25/hr

Address participant questions through phone, email, and live chat promptly, courteously, and ... Customer service experience in a call center, administrative, or client-focused environment * High ...

LGC Group

Customer Service Representative

Traverse City, MI · On-site

$16 - $21.75/hr

Address participant questions through phone, email, and live chat promptly, courteously, and ... Customer service experience in a call center, administrative, or client-focused environment * High ...

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Email Customer Service information

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How much do email customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for email customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of an Email Customer Service representative?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in the Email Customer Service position, and why are they important?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an Email Customer Service job?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Michigan? The most popular types of Email Customer Service jobs in Michigan are:
What are popular job titles related to Email Customer Service jobs in Michigan? For Email Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Email Customer Service jobs in Michigan look for? The top searched job categories for Email Customer Service jobs in Michigan are:
What cities in Michigan are hiring for Email Customer Service jobs? Cities in Michigan with the most Email Customer Service job openings:
Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Michigan as of June 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Temporary. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.
Customer Service Representative

Customer Service Representative

Copart, Inc.

Wayland, MI • On-site

$18 - $20.29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Copart rating

6.8

Company rating: 6.8 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

10th of 16 rated auctioneers

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
  • One year of office support experience in a customer service role preferred
  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem-solving
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus
  • Occasional overtime as needed

Pay $18.00 - $20.29 per hour
Benefits Summary:
• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-verify Participation
  • Right to Work

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