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Email Chat Support Jobs in Michigan (NOW HIRING)

Tekton

User Support Specialist

Grand Rapids, MI · On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities * • Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * • Review and process ...

Alphabe Insight Inc

Customer Support Specialist

Grand Rapids, MI · On-site

$62K - $66K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We are seeking a Customer Support Specialist to join our growing team. In this role, you will be ... Respond promptly to customer inquiries via phone, email, and chat. * Provide accurate information ...

Tekton

User Support Specialist

Grand Rapids, MI

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests

Alphabe Insight Inc

Customer Support Specialist

Grand Rapids, MI · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Respond promptly to customer inquiries via phone, email, or chat. * Identify and resolve product or ... Contribute to the development and refinement of support processes and documentation. * Maintain a ...

Yazaki

Program Coordinator, Gen Proj/Prog Mgmt

Canton, MI · Hybrid

  • Retirement

Every task performed on this position goes to support these two groups. Program Coordinator is a ... Must answer all affiliate communication (email/chat) in a 24hr period * Verify order status and ...

Yazaki

Program Coordinator, Gen Proj/Prog Mgmt

Canton, MI · On-site

  • Retirement

Every task performed on this position goes to support these two groups. Program Coordinator is a ... Must answer all affiliate communication (email/chat) in a 24hr period * Verify order status and ...

Autobooks

Customer Support Representative

Detroit, MI · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and email. They look to you as their consultant and ...

Autobooks

Customer Support Representative

Detroit, MI

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...

Autobooks, Inc.

Customer Support Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...

ESS Education

Technical Support Specialist

Portland, MI

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The successful candidate will be responsible for providing exceptional service, telephone, chat and email support to our partnering school districts and our employees assigned to those districts. The ...

Altair Engineering

System Engineer - HPC

Troy, MI · On-site

  • Retirement

  • PTO

Discipline - The discipline to actively manage support requests and overhead tasks, without getting distracted by email, chat or other ad-hoc communication * A Teacher - Able to teach end users about ...

Rivian

Service Support Advisor III

Plymouth, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... The Service Support Advisor will create the repair plan, order parts, schedule service appointments ...

Altair Engineering, Inc.

System Engineer - HPC

Troy, MI

  • Retirement

  • PTO

Discipline - The discipline to actively manage support requests and overhead tasks, without getting distracted by email, chat or other ad-hoc communication * A Teacher - Able to teach end users about ...

Rivian

Service Support Advisor III

Plymouth, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... The Service Support Advisor will create the repair plan, order parts, schedule service appointments ...

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Showing results 41-60

All JobsEmail Chat Support JobsEmail Chat Support Jobs in Michigan

Email Chat Support information

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Michigan?

The most popular types of Email Chat Support jobs in Michigan are:

What are popular job titles related to Email Chat Support jobs in Michigan?

For Email Chat Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Email Chat Support jobs in Michigan look for?

The top searched job categories for Email Chat Support jobs in Michigan are:

What cities in Michigan are hiring for Email Chat Support jobs?

Cities in Michigan with the most Email Chat Support job openings:

Email Chat Support jobs near you
Infographic showing various Email Chat Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Service Call Center Representative - Fremont, MI

Adecco

Fremont, MI

$14.93/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Are you ready to launch your career in a vibrant, customer-first environment? Adecco is seeking motivated Call Center Representatives to join our team in Fremont, MI. In this rewarding role, you will be the first point of contact for our customers, delivering exceptional service through multiple communication channels including phone, email, chat, or text.

Key Responsibilities:

  • Professionally respond to customer inquiries with accuracy and courtesy primarily via phone.

  • Provide foundational information about products and services to assist customers effectively.

  • Support customers with simple orders and transactions, ensuring a seamless experience.

  • Follow established protocols to document issues and report concerns promptly.

  • Accurately update and manage customer information within company systems.

  • Utilize internal tools to retrieve details, address questions, and resolve concerns efficiently.

  • Maintain strict adherence to company policies regarding data security and customer confidentiality.

What We Offer:

  • Weekly pay starting at $14.93/hour.

  • Comprehensive benefits including medical, dental, vision, and 401(k) options.

  • Generous referral bonuses as a token of appreciation for expanding our team.

  • Opportunities for professional growth within a collaborative and supportive environment.

  • Work in a dynamic setting that values your contributions and career development.

Qualifications:

  • High school diploma or GED required.

  • Excellent verbal and written communication skills.

  • Basic computer skills and experience with data entry.

  • Strong attention to detail, ability to follow instructions, and adherence to procedures.

  • Problem-solving attitude coupled with a desire to develop customer service expertise.

  • Flexibility to work scheduled shifts, including evenings and weekends as needed.

Shift Details:

  • 2nd shift schedule with start times between 10:00 AM and 2:00 PM.

  • Monday through Friday with occasional weekend shifts to meet business needs.

Why Wait?
Apply now to become part of our dedicated team committed to delivering outstanding customer service and supporting your professional growth. This is your chance to gain valuable experience in the call center industry and take the next step in your career journey!


Pay Details: $14.93 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.