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Ehr Support Analyst Ii Jobs (NOW HIRING)

DYOPATH

Desktop Support Analyst II

Twinsburg, OH · On-site

$31.68/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly? DYOPATH is seeking a Desktop Support ...

DYOPATH

Desktop Support Analyst II

Cleveland, OH

$31.68/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly? DYOPATH is seeking a Desktop Support ...

DYOPATH

Desktop Support Analyst II

Akron, OH

$31.68/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly? DYOPATH is seeking a Desktop Support ...

DYOPATH

Desktop Support Analyst II

Twinsburg, OH

$31.68/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly? DYOPATH is seeking a Desktop Support ...

DYOPATH

Desktop Support Analyst II

Twinsburg, OH · On-site

$31.68/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving technical challenges, supporting end users, and keeping systems running smoothly? DYOPATH is seeking a Desktop Support ...

MVT Holdings

Technical Support Analyst II

Sparks, TX · On-site

$19.50/hr

Mesilla Valley Transportation is hiring a Technical Support Analyst II in El Paso, TX! The Technical Support Analyst is responsible for ensuring proper computer operation so that end users can ...

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Ehr Support Analyst Ii information

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$14

$31

$56

How much do ehr support analyst ii jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for ehr support analyst ii in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an EHR Support Analyst II?

An EHR Support Analyst II is a specialized IT professional who provides advanced support for Electronic Health Record (EHR) systems within healthcare organizations. This role typically involves troubleshooting, maintaining, and optimizing EHR software to ensure smooth clinical workflows and data integrity. EHR Support Analyst IIs also assist with system upgrades, user training, and resolving complex technical issues reported by clinicians and staff. Their work is crucial in helping healthcare teams deliver quality patient care while maintaining compliance with healthcare regulations.

What are the key skills and qualifications needed to thrive as an EHR Support Analyst II?

To thrive as an EHR Support Analyst II, you need a solid understanding of electronic health record (EHR) systems, healthcare workflows, and troubleshooting methodologies, usually backed by a relevant degree or equivalent experience. Familiarity with EHR platforms like Epic or Cerner, ticketing systems, and certifications such as Epic Certification are commonly required. Strong analytical thinking, communication skills, and a customer service mindset help analysts efficiently resolve user issues and collaborate with clinical and IT staff. These skills ensure timely support, system reliability, and optimized healthcare delivery.

What are some common challenges faced by EHR Support Analyst II professionals, and how can they be addressed?

EHR Support Analyst II professionals often encounter challenges such as troubleshooting complex user issues, managing system updates with minimal disruption, and balancing multiple support tickets with varying priorities. Effective communication skills and a deep understanding of the EHR system are essential for efficiently resolving issues and supporting end-users. Staying current with system updates, participating in regular training, and collaborating with IT and clinical teams can help address these challenges and ensure smooth EHR operations.

What is the difference between Ehr Support Analyst Ii vs Ehr Support Analyst I?

AspectEhr Support Analyst IEhr Support Analyst II
Required CredentialsAssociate's degree, relevant certificationsBachelor's degree, advanced certifications
Work EnvironmentEntry-level support, troubleshootingMore complex issue resolution, system optimization
Employer & Industry UsageHospitals, clinics, healthcare providersSame as Ehr Support Analyst I, with increased responsibilities

The Ehr Support Analyst II typically has more experience and handles more complex support tasks compared to Ehr Support Analyst I. While both roles work within healthcare IT environments and require relevant certifications, the Ehr Support Analyst II often manages advanced issues and system improvements, reflecting a higher skill level and responsibility.

More about Ehr Support Analyst Ii jobs

What states have the most Ehr Support Analyst Ii jobs?

States with the most job openings for Ehr Support Analyst Ii jobs include:

What job categories do people searching Ehr Support Analyst Ii jobs look for?

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Ehr Support Analyst Ii jobs near you
Infographic showing various Ehr Support Analyst Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

ON-SITE EHR Support Analyst

Mendocino Community Health Clinic

Ukiah, CA • On-site

$32 - $43.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Description:

This is a FULLY ON-SITE position and is NOT eligible for remote or hybrid work. Regular in-person collaboration with clinical teams is essential to the success of this position. 


At Mendocino Community Health Centers (MCHC), we’re all about making a positive impact. We’re a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you’re not just doing a job, you’re making a difference.


About the Role


The EHR Support Analyst provides hands-on Epic support, training, troubleshooting, and workflow guidance across MCHC. In this role, you'll work closely with staff, providers, leadership, and OCHIN to resolve issues, introduce new functionality, and help users get the most out of Epic.


This is a great opportunity for someone who combines strong Epic knowledge with excellent communication, customer service, and training skills. You'll be successful in this role if you're approachable, solution-focused, comfortable working in a fast-paced environment, and enjoy helping others become more confident and efficient with technology.


What You'll Do

  • Provide daily Epic support to clinical staff, providers, and patient care teams through troubleshooting, coaching, and hands-on assistance.
  • Investigate Epic application, workflow, and equipment issues and follow them through to resolution, partnering with the OCHIN Help Desk when needed.
  • Train and support new employees and providers on Epic workflows, including coordinating system access and providing go-live support.
  • Provide ongoing competency and efficiency training for existing Epic users through one-on-one coaching, workshops, webinars, and other learning opportunities.
  • Maintain MCHC-specific Epic configurations, including preference lists, SmartPhrases, Provider Master Files, and other system setup.

What We're Looking For

  • Strong working knowledge of Epic or a comparable Electronic Health Record (EHR) system.
  • Experience supporting, troubleshooting, or optimizing clinical and operational workflows.
  • Ability to clearly communicate technical information to users with varying levels of experience.
  • Strong training and presentation skills, including the ability to lead end-user training.
  • Excellent problem-solving, organization, and customer service skills. 


We Offer a Cadillac Benefits Package

  • Medical, Dental, and Vision Insurance
  • Paid Time off (PTO) and 9 Paid Holidays
  • Life Insurance
  • 401(k) with up to 4% Employer Match
  • Flexible Spending Account (FSA)

If you’re an experienced Epic professional who enjoys leading teams, improving healthcare technology, and helping clinicians succeed, we want to hear from you!

Requirements:
  • High school diploma or GED.
  • Minimum two (2) years of EHR experience.

Preferred Qualifications

  • Epic EHR experience strongly preferred, particularly in training, support, workflow optimization, or application maintenance.
  • Experience facilitating trainings, workshops, or group presentations.
  • Associate’s degree or equivalent experience.
  • Outpatient clinical background (e.g., Medical Assistant or LVN).
  • Proficiency in Microsoft Office and webinar/virtual platforms.