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Ecoa Jobs (NOW HIRING)

CrossCountry Mortgage

Sr. Manager, NFST

$129K - $170K/yr

The Senior Manager, NFST plays a key role as a stakeholder for audits, examinations, and compliance inquiries related to ECOA, FCRA, and adverse action regulations. Job Responsibilities:

RWS Group

This role focuses on developing and expanding strategic relationships with pharmaceutical, biotechnology, Contract Research Organizations (CROs), eCOA technology providers, and other life sciences ...

Suvoda

Licensing Project Manager

Conshohocken, PA · On-site

Manage communication between Suvoda's internal eCOA teams and instrument developers/license holders for questionnaires; * Manage communication between Suvoda's internal Technical Solutions and Design ...

3ds

Instrument Consultant (Remote)

New York, NY · On-site +1

$84K - $112K/yr

Provide eCOA specific guidance to clients and colleagues around Instrument services * Is Subject Matter Expert in eCOA Instrument services and supports Enablement stream in delivery of projects and ...

RWS Group

Business Development Manager

This role focuses on developing and expanding strategic relationships with pharmaceutical, biotechnology, Contract Research Organizations (CROs), eCOA technology providers, and other life sciences ...

RWS Group

This role focuses on developing and expanding strategic relationships with pharmaceutical, biotechnology, Contract Research Organizations (CROs), eCOA technology providers, and other life sciences ...

Medpace, Inc.

eClinical Project Manager

Cincinnati, OH · On-site +1

Manage multiple projects from am eClinincal/eCOA perspective; * Develop and review study documentation related to eClinical/eCOA activities for clinical trials with sponsor companies and other ...

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$15K

$241.3K

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How much do ecoa jobs pay per year?

As of Aug 6, 2026, the average yearly pay for ecoa in the United States is $241,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $200,000.00 and $300,000.00 per year, depending on experience, location, and employer.

What is an Ecoa?

The role of an Ecoa typically involves responsibilities related to environmental compliance, sustainability, or quality assurance, depending on the industry. These jobs often require monitoring and enforcing regulations, conducting assessments, and implementing policies to ensure environmental or operational standards are met. Specific duties may vary based on the organization and sector.

What are the key skills and qualifications needed to thrive in the Ecoa position?

To thrive as an eCOA (electronic Clinical Outcome Assessment) Specialist, you need a strong understanding of clinical research processes, data management, and regulatory guidelines, typically supported by a degree in life sciences or a related field. Familiarity with eCOA software platforms, electronic data capture (EDC) systems, and compliance standards like 21 CFR Part 11 is highly valued. Strong attention to detail, troubleshooting ability, and effective communication are essential soft skills for collaborating with sponsors, study teams, and vendors. These competencies ensure high-quality data collection, protocol compliance, and smooth execution of clinical trials.

What does an Ecoa specialist do?

As an eCOA Specialist, your days often involve configuring and validating eCOA platforms for clinical studies, providing user training, troubleshooting technical issues, and ensuring accurate data capture in line with study protocols. You’ll work closely with clinical research teams, sponsors, and technology vendors to coordinate requirements and resolve issues promptly. Regular participation in team meetings and documentation of processes is also expected. This role offers a blend of technical, analytical, and collaborative tasks, making each day varied and engaging.

More about Ecoa jobs
What cities are hiring for Ecoa jobs? Cities with the most Ecoa job openings:
What states have the most Ecoa jobs? States with the most job openings for Ecoa jobs include:
What job categories do people searching Ecoa jobs look for? The top searched job categories for Ecoa jobs are:
Ecoa jobs near you
Infographic showing various Ecoa job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 59% Physical, 6% Hybrid, and 35% Remote job distribution, with an average salary of $241,295 per year, or $116 per hour.

Sr. Manager, NFST

CrossCountry Mortgage

Remote

$129K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

CrossCountry Mortgage rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Senior Manager, NFST manages the Non-Funded Support Team. This role oversees daily responsibilities to ensure the timely review and approval of disposition requests and compliance support cases related to the NFST team. The Senior Manager, NFST plays a key role as a stakeholder for audits, examinations, and compliance inquiries related to ECOA, FCRA, and adverse action regulations.
Job Responsibilities:
  • Participate in the Risk Management lifecycle by creating, updating, and managing tickets in JIRA, including but not limited to, conducting research, root cause analysis, corrective action implementation, UAT, and post-implementation validation testing.
  • Provide oversight to all LOS pipelines to ensure correct disposition and folder placement, ensure files are dispositioned in a timely manner when applicable.
  • Build and maintain mechanisms to manage the timing of key events related to ECOA compliance, ensuring timely disposition, and overseeing project implementation.
  • Act as the primary point of contact for implementation of new products/LOS; conduct testing to ensure compliance and accuracy.
  • Operate as a key stakeholder for exam/audit/monitoring for inquiries related to ECOA, FCRA, and adverse action by drafting narratives and creating data sets.
  • Ensure notice of adverse action/incompleteness meet regulatory compliance requirements.
  • Act as a policy and procedure subject matter expert related to ECOA, FCRA, and adverse action.
  • Manage the Disposition Team (Non-Funded Support Team) and oversee day-to-day responsibilities related to pipeline management, ensuring the timely and accurate processing of non-funded loans and associated workflow activities.
  • Manage compliance support cases related to Non-Funded Support Team (NFST), such as reactivations and issues with dispositioning files.
  • Conduct User Acceptance Testing (UAT) and post-implementation validation to ensure compliance and accuracy.
  • Adapt to changing regulations, new product implementations, and evolving compliance requests.
  • Additional responsibilities as required.

Qualifications and Skills:
  • Bachelor's degree and/or equivalent combination of education/experience.
  • Minimum 3 years of experience in the mortgage industry.
  • Minimum 2 years of experience in a compliance and/or risk role.
  • Minimum 1 year of experience managing teams, including reviewing and approving team outputs.
  • Experience in creating and analyzing data sets for audits and regulatory compliance.
  • Experience acting as a key stakeholder for audits, exams, and compliance inquiries.
  • Working knowledge of JIRA.
  • Working knowledge of ECOA (Equal Credit Opportunity Act), FRCA (Fair Credit Reporting Act), adverse action regulations, and policies and procedures related.
  • Familiarity with applicable LOS; including but not limited to: Encompass, NFTYDoor, Figure, and Quantum Reverse.
  • Excellent communication and collaboration skills.
  • Excellent analytical and problem-solving skills.
  • Excellent attention to detail, prioritization, and time management skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org

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