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Ecmc Jobs (NOW HIRING)

ECMC Group

Student Loan Call Center Representative

Wichita, KS · On-site

$15.75 - $19.75/hr

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as ...

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ECMC Group

Student Loan Call Center Representative

Detroit, MI · On-site

$14.75 - $18.25/hr

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as ...

New

Flywheel Energy

Regulatory Specialist

Parachute, CO · On-site

Prepare, submit, and track required regulatory filings, including but not limited to ECMC/BLM APDs, BLM Well Completions Reports, ECMC Form 2As (oil and Gas Location Assessment), ECMC Form 5s ...

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Ecmc information

What is an ECMC?

ECMC stands for Educational Credit Management Corporation. It is a nonprofit organization that primarily works to help students and families plan and pay for college by providing resources on financial literacy, student loan repayment, and default prevention. ECMC also manages student loans for borrowers and helps schools comply with federal student aid regulations. Additionally, they are involved in promoting college access and success programs for underserved students.

What are some typical challenges faced by professionals working at ECMC, and how can new hires effectively navigate them?

Professionals working at ECMC (Educational Credit Management Corporation) often deal with complex regulations in student loan management and financial counseling. New hires may find it challenging to quickly learn the intricacies of federal and private loan programs, as well as the compliance standards that must be met. To succeed, it's important to proactively seek training opportunities, ask questions, and collaborate closely with experienced team members. The work environment is supportive, with regular team meetings and access to resources to help staff stay informed about policy updates and best practices.

What are the key skills and qualifications needed to thrive as an ECMC?

To thrive as an Enterprise Content Management Consultant, you need expertise in document management, information governance, and business process optimization, usually supported by a degree in IT, computer science, or a related field. Familiarity with ECM platforms like SharePoint, OpenText, or IBM FileNet, and certifications such as AIIM or Microsoft Certified: Content Services, are commonly required. Strong analytical thinking, project management, and stakeholder communication skills set top performers apart in this role. These competencies are vital for implementing effective content management solutions that enhance organizational efficiency and compliance.

What is the difference between Ecmc vs Emt?

AspectEcmcEmt
CertificationsECMC certification, CPR, First AidEMT certification, CPR, First Aid
Work EnvironmentEmergency medical settings, hospitals, clinicsAmbulances, emergency scenes, hospitals
Industry UsageHealthcare, emergency responsePre-hospital emergency care

Both Ecmc and Emt roles involve emergency medical care, but Ecmc typically focuses on clinical support and patient transport within healthcare facilities, while Emt is more oriented toward pre-hospital emergency response and immediate patient care in the field.

More about Ecmc jobs
What cities are hiring for Ecmc jobs? Cities with the most Ecmc job openings:
What are the most commonly searched types of Ecmc jobs? The most popular types of Ecmc jobs are:
What states have the most Ecmc jobs? States with the most job openings for Ecmc jobs include:
What job categories do people searching Ecmc jobs look for? The top searched job categories for Ecmc jobs are:
Ecmc jobs near you
Infographic showing various Ecmc job openings in the United States as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution.

Student Loan Call Center Representative

ECMC Group

Minneapolis, MN • On-site

$16.75 - $21/hr

Other

Retirement, PTO

Posted 3 days ago

New

Job description

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.

Job Summary

Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.

Essential Duties and Responsibilities

  • Makes outbound calls to students and references to counsel them on options to manage student loans and to keep/bring loans to a current status through payment, forbearance or deferment.

  • Communicates with borrowers by telephone, mail and/or email to inform them of their responsibilities and the consequences of default.

  • Receives predictive telephone dialer system transfers and handles them within required measures.

  • Maintains clear, concise and accurate documentation of borrower accounts, including all contact made and received.

  • Maintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers.

  • Updates loan status on system of record.

  • Participates in work group activities to solve problems or improve processes.

  • Performs other related duties as assigned.

Required Qualifications

  • High School diploma or GED

  • 1+ year of office/business, clerical or customer service experience

Preferred Qualifications

  • 1 year of call center experience

  • 1 year of financial industry experience, including student loans, collections and/or banking

  • Bilingual in Spanish and English

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ECMC Group also provides benefits for part time employees:

  • Financial benefits:Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential following 1 year with at least 1,000 hours of service, paid time off accrual and commuter subsidy.
  • Education benefits:Tuition reimbursement up to $5,250/year pre-tax for approved programs and student loan payment reimbursement up to $2,400/year.

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