ZipRecruiter

Log In

1

Dte Customer Service Rep Jobs (NOW HIRING)

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsDte Customer Service Rep Jobs

Dte Customer Service Rep information

See salary details

$9

$18

$26

How much do dte customer service rep jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for dte customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a DTE Customer Service Rep?

DTE Customer Service Representatives are professionals who assist DTE Energy customers with their utility service needs. They handle inquiries about billing, account management, service outages, and payment arrangements, and help resolve customer concerns. These representatives provide support via phone, email, or online chat, ensuring a positive customer experience and accurate information. Their role is vital for maintaining customer satisfaction and trust in DTE Energy’s services.

What are the key skills and qualifications needed to thrive as a DTE Customer Service Rep?

To thrive as a DTE Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing software, and Microsoft Office Suite is typically required. Patience, active listening, and a customer-focused attitude are standout soft skills in this position. These skills are vital to efficiently resolving customer issues, maintaining satisfaction, and ensuring positive interactions that reflect well on the company.

What are some common challenges faced by a DTE Customer Service Rep, and how can I prepare for them?

As a DTE Customer Service Representative, you may encounter challenges such as handling high call volumes, addressing customers’ billing or service concerns, and navigating complex utility account issues. Success in this role often depends on strong communication skills, patience, and the ability to stay calm under pressure. Preparing by learning about common utility questions, DTE’s services, and customer support best practices can help you manage these situations effectively. Additionally, teamwork and collaboration with other departments are common, so being open to feedback and willing to learn from teammates can make your transition smoother.

How to get a job as a Dte Customer Service Rep?

To become a DTE Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service. Applying through the company's careers website or job boards, preparing for interviews, and demonstrating problem-solving abilities are key steps in the hiring process.

Is remote Dte Customer Service Rep a stressful job?

A remote Dte Customer Service Rep role can be stressful due to handling customer inquiries, troubleshooting issues, and meeting performance metrics. The job requires strong communication skills, patience, and the ability to manage high call volumes, which can contribute to stress levels depending on workload and support systems in place.
More about Dte Customer Service Rep jobs

What cities are hiring for Dte Customer Service Rep jobs?

Cities with the most Dte Customer Service Rep job openings:

What states have the most Dte Customer Service Rep jobs?

States with the most job openings for Dte Customer Service Rep jobs include:

What job categories do people searching Dte Customer Service Rep jobs look for?

The top searched job categories for Dte Customer Service Rep jobs are:

Dte Customer Service Rep jobs near you
Infographic showing various Dte Customer Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Re-posted 9 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

Apply