ZipRecruiter

Log In

1

Dte Customer Service Rep Jobs in Michigan (NOW HIRING)

A1 Services

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

Q5 Connections

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

Dupont

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

DuPont

Customer Service Representative

Midland, MI · On-site

$12.50 - $17/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

LoanMax

Customer Service Representative

Center Line, MI · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! ***We are currently hiring for our ...

next page

Showing results 1-20

All JobsDte Customer Service Rep JobsDte Customer Service Rep Jobs in Michigan

Dte Customer Service Rep information

What is a DTE Customer Service Rep?

DTE Customer Service Representatives are professionals who assist DTE Energy customers with their utility service needs. They handle inquiries about billing, account management, service outages, and payment arrangements, and help resolve customer concerns. These representatives provide support via phone, email, or online chat, ensuring a positive customer experience and accurate information. Their role is vital for maintaining customer satisfaction and trust in DTE Energy’s services.

What are the key skills and qualifications needed to thrive as a DTE Customer Service Rep?

To thrive as a DTE Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing software, and Microsoft Office Suite is typically required. Patience, active listening, and a customer-focused attitude are standout soft skills in this position. These skills are vital to efficiently resolving customer issues, maintaining satisfaction, and ensuring positive interactions that reflect well on the company.

What are some common challenges faced by a DTE Customer Service Rep, and how can I prepare for them?

As a DTE Customer Service Representative, you may encounter challenges such as handling high call volumes, addressing customers’ billing or service concerns, and navigating complex utility account issues. Success in this role often depends on strong communication skills, patience, and the ability to stay calm under pressure. Preparing by learning about common utility questions, DTE’s services, and customer support best practices can help you manage these situations effectively. Additionally, teamwork and collaboration with other departments are common, so being open to feedback and willing to learn from teammates can make your transition smoother.

How to get a job as a Dte Customer Service Rep?

To become a DTE Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service. Applying through the company's careers website or job boards, preparing for interviews, and demonstrating problem-solving abilities are key steps in the hiring process.

Is remote Dte Customer Service Rep a stressful job?

A remote Dte Customer Service Rep role can be stressful due to handling customer inquiries, troubleshooting issues, and meeting performance metrics. The job requires strong communication skills, patience, and the ability to manage high call volumes, which can contribute to stress levels depending on workload and support systems in place.

What are popular job titles related to Dte Customer Service Rep jobs in Michigan?

For Dte Customer Service Rep jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dte Customer Service Rep jobs in Michigan look for?

The top searched job categories for Dte Customer Service Rep jobs in Michigan are:

What cities in Michigan are hiring for Dte Customer Service Rep jobs?

Cities in Michigan with the most Dte Customer Service Rep job openings:

Dte Customer Service Rep jobs near you
Infographic showing various Dte Customer Service Rep job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative (CSR)

Douglas Water

Traverse City, MI • On-site

$24/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION

Douglas Water Conditioning is looking to hire a Customer Service Representative to join its team. We are a leader in the water treatment industry with over 50 years of experience specializing in water treatment systems, drinking water systems, bottled water, softener salt, etc., and we are affiliated with Costco. Douglas Water Conditioning has a loyal customer base and we are extremely successful at providing stable careers for our employees and problem free water for our customers.

Reports To

  • Service Manager
  • All Managing Partners

Job Responsibilities

  • Managing customer database
  • Answer phones and respond to customer requests
  • Schedule product deliveries
  • Schedule service calls
  • Working the cash register for walk in customers
  • Update delivery and service call tickets
  • Enter billing into database
  • Running route tickets
  • Opening/Closing store
  • Miscellaneous duties as assigned

Skills and Qualifications

  • Detail oriented
  • Customer service oriented
  • Ability to multi-task
  • Must know how to work a calculator and cash register
  • Must have basic math (adding, subtraction, multiplication and division)
  • Must be able to work rotating Saturdays

Education

  • High School Diploma or GED equivalent required

Compensation Status

  • Hourly (Non-Exempt)
  • $24 per hour, DOE

Douglas Water Conditioning values its employees and offers a full benefits package for all full-time employees including health insurance, company matching 401(k), holiday pay, and paid time off.

Apply