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Dst Health Solutions Remote Jobs in Indiana (NOW HIRING)

Harris

... solutions and associated value-added services to both new and existing customers. This includes ... Excellent fringe benefits including Health, Dental, Vision and Life and Disability insurance

Harris

... solutions and associated value-added services to both new and existing customers. This includes ... Excellent fringe benefits including Health, Dental, Vision and Life and Disability insurance

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Dst Health Solutions Remote information

What is the difference between Dst Health Solutions Remote vs Medical Billing Specialist?

AspectDst Health Solutions RemoteMedical Billing Specialist
CredentialsRelevant certifications (e.g., CPC, CPC-H), experience in healthcare billingCertification often preferred, such as CPC or equivalent
Work EnvironmentRemote, home-based setting with digital toolsTypically office-based or remote, depending on employer
Industry UsageUsed by healthcare companies, insurance firms, and billing servicesCommonly employed in healthcare facilities, billing companies
Job FocusProcessing insurance claims, coding, billing, and reimbursementSubmitting claims, following up on payments, coding

Dst Health Solutions Remote and Medical Billing Specialist roles share similar credentials and work environments, often involving remote work and healthcare billing tasks. However, Dst Health Solutions Remote may encompass broader responsibilities within healthcare solutions, while Medical Billing Specialist focuses specifically on billing and claims processing.

What are DST Health Solutions remote jobs?

DST Health Solutions remote jobs are positions offered by DST Health Solutions that allow employees to work from locations outside of the company’s physical offices. These roles typically involve supporting healthcare technology, administration, or customer service functions for clients in the healthcare industry. Remote employees use digital tools to collaborate with teams and serve customers, offering flexibility while maintaining productivity. DST Health Solutions seeks candidates with relevant skills in healthcare, IT, or business operations who can work effectively from home.

What are the key skills and qualifications needed to thrive as a DST Health Solutions Remote employee, and why are they important?

To excel in a DST Health Solutions remote role, a strong background in healthcare administration, data analysis, and familiarity with health insurance processes is typically required, often supported by a relevant degree or equivalent experience. Proficiency with DST Health Solutions software platforms, claims processing systems, and general office productivity tools is essential. Excellent communication, self-motivation, and problem-solving abilities help remote employees collaborate effectively and manage tasks independently. These skills and qualifications ensure accurate claims handling, regulatory compliance, and efficient remote teamwork in the healthcare technology sector.

What are some common challenges when working remotely as a DST Health Solutions professional, and how can they be addressed?

Remote work at DST Health Solutions often involves coordinating with distributed teams and managing sensitive healthcare data securely. Common challenges include maintaining effective communication with colleagues across different time zones and ensuring compliance with healthcare regulations like HIPAA. To address these, it's important to be proactive in scheduling regular check-ins, using secure collaboration tools, and staying updated on data security best practices. Leveraging the company’s training resources and support systems can also help remote employees overcome these challenges and remain productive.
What are popular job titles related to Dst Health Solutions Remote jobs in Indiana? For Dst Health Solutions Remote jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dst Health Solutions Remote jobs in Indiana look for? The top searched job categories for Dst Health Solutions Remote jobs in Indiana are:
What cities in Indiana are hiring for Dst Health Solutions Remote jobs? Cities in Indiana with the most Dst Health Solutions Remote job openings:
Dst Health Solutions Remote jobs near you

Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Shields Health Solutions

Indianapolis, IN • Remote

$17.25 - $21/hr

Full-time

Posted 11 days ago

Shields Health Solutions rating

8.3

Company rating: 8.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

12th of 110 rated pharmacies

Job description

???? Patient Support Supervisor (Specialty Pharmacy)

???? Location: Remote – supporting Northeast (EST Zone)

???? About the Role

Shields Health Solutions is seeking a Patient Support Supervisor to lead a high-performing team within our Patient Support Center. This is an ideal opportunity for a motivated, service-oriented leader with a background in pharmacy or healthcare operations who thrives in a fast-paced, growth-focused environment.

The ideal candidate is a results-driven self-starter who is passionate about patient care, team development, and operational excellence, with proven experience managing front-line employees and driving performance.

???? Position Summary

The Patient Support Supervisor is a key leadership role responsible for overseeing daily operations of a Patient Support team and ensuring patients receive medications efficiently, accurately, and on time.

This role partners closely with internal teams and hospital stakeholders to:

  • Meet service level agreements (SLAs)
  • Ensure adoption of best practices
  • Drive team performance, engagement, and development

???? Key Responsibilities

???? Team Leadership & Operations

  • Lead, coach, and manage a team of Patient Support Associates to ensure medication adherence, prior authorization completion, and financial assistance support
  • Provide ongoing performance management, training, and mentorship
  • Manage staffing, scheduling, PTO, and time reporting (ADP)
  • Step in to support workload during peak or short-staffed periods

???? Patient & Partner Coordination

  • Ensure patients receive medications on time and without barriers
  • Partner with hospital/clinic stakeholders through regular meetings and collaboration calls
  • Maintain strong working relationships with pharmacy and clinical teams

???? Workflow & Performance Management

  • Monitor and ensure achievement of service level metrics and quality standards
  • Conduct audits, oversee system workflows, and manage responsiveness to incoming requests
  • Establish and optimize workflows between Patient Support, liaison teams, and clinical integration teams

???? Process Improvement & Support

  • Identify and implement operational improvements and best practices
  • Support data, analytics, contracting, and special projects
  • Provide troubleshooting, guidance, and issue resolution for team members and partners

⚙️ Administrative & Coordination

  • Assist with hiring, onboarding, training coordination, and system access setup
  • Maintain confidentiality of sensitive patient and business data

✅ Qualifications

???? Licensure & Experience

  • Active Pharmacy Technician license/registration (state-specific)
  • National certification (CPhT) required
  • 3+ years pharmacy technician experience (specialty pharmacy preferred)
  • Prior leadership experience (formal or informal) strongly preferred

???? Education

  • High School Diploma or GED (required)
  • Bachelor's degree (preferred or in progress)
  • Leadership/management training (preferred)

???? Skills & Competencies

  • Strong leadership, communication, and team development skills
  • Ability to influence, collaborate, and drive results across teams
  • Solid operational and analytical skills; ability to identify trends and improve performance
  • Proficiency in Microsoft Excel and Word (data analysis, reporting)
  • Experience with pharmacy/EMR systems (Willow, QS1, RX30 preferred)
  • Highly organized, detail-oriented, and patient-focused
  • Ability to manage multiple priorities and maintain confidentiality

???? Additional Requirements

  • Ability to lead both remote and on-site teams
  • Willingness to travel up to 20% (if outside core locations)

???? Why Join Shields?
  • ???? Fast-growing leader in specialty pharmacy
  • ❤️ Mission-driven, patient-first culture
  • ???? Strong career growth and leadership development opportunities
  • ???? Collaborative and supportive environment

???? SEO Keywords

Patient Support Supervisor, Pharmacy Supervisor, Specialty Pharmacy, Pharmacy Technician Supervisor, Healthcare Operations, Patient Access, Prior Authorization, Medication Adherence, Care Coordination, Patient Support Center, Pharmacy Team Lead

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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