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Dsl Tech Support Jobs (NOW HIRING)

MV Transportation

IT Help Desk Support

Kent, WA · On-site

Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines. * Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in ...

MV Transportation

IT Help Desk Support

Kent, WA

Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines. * Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in ...

Swoon Technology Resources LLC

Scientist 2

Scottsdale, AZ · On-site

$75K - $81K/yr

The researcher will support scholarly and operational research for Dreamscape Learn (DSL) , ASU ... STEM-related fields are ideal (science, technology, engineering, math) * Candidates must have taken ...

AMA TechTel

Level II Technical Support

Amarillo, TX

DSL You'll also be responsible for reporting any network issues to management within the timeline ... p Desk experience preferred * Must demonstrate computer knowledge with the ability to learn new ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

DSL You'll also be responsible for reporting any network issues to management within the timeline ... p Desk experience preferred * Must demonstrate computer knowledge with the ability to learn new ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

DSL You'll also be responsible for reporting any network issues to management within the timeline ... p Desk experience preferred * Must demonstrate computer knowledge with the ability to learn new ...

Pyramid Consulting

Java/J2EE Developer

Reston, VA · On-site

$53 - $68.75/hr

Key Responsibilities/ Technology Experience: * Perform Jenkins 2.6 administration as a Continuous ... Support build and deployment related issues for application teams. * Maintain Groovy DSL libraries ...

Dorf Ketal

Performance Testing Chemist

Midland, TX

Technology REPORTS TO: SME Analytical and Performance Testing Manager SUMMARY: The Performance ... Electrode), and DSL (Dynamic Scale Loop) testing platforms. This role supports upstream and ...

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Dsl Tech Support information

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$27K

$43.5K

$66K

How much do dsl tech support jobs pay per year?

As of Jun 30, 2026, the average yearly pay for dsl tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by DSL Tech Support specialists, and how are they addressed?

DSL Tech Support specialists often encounter challenges such as diagnosing connectivity issues, managing high call volumes, and explaining technical solutions to non-technical customers. Addressing these challenges involves effective problem-solving skills, clear communication, and patience. Many companies provide ongoing training, access to internal knowledge bases, and collaboration with field technicians to resolve complex issues. Working as part of a support team also means leveraging collective expertise and escalating tickets when necessary to ensure customer satisfaction.

What is the difference between Dsl Tech Support vs Cable Tech Support?

AspectDsl Tech SupportCable Tech Support
CredentialsBasic technical certifications, customer service skillsSimilar certifications, often with additional cable-specific training
Work EnvironmentHome-based or office settings, customer sitesFieldwork at customer locations, service centers
Industry UsageTelecommunications providers offering DSL internetCable TV and internet providers
Common Search IntentSupport for DSL internet issuesSupport for cable TV and internet problems

Both Dsl Tech Support and Cable Tech Support roles involve troubleshooting internet and service issues within the telecommunications industry. Dsl Tech Support primarily focuses on DSL internet services, often working in customer homes or offices, while Cable Tech Support deals with cable TV and internet services, usually involving fieldwork. Understanding these differences helps job seekers target the right roles based on their skills and interests.

What is a DSL Tech Support?

A DSL Tech Support professional assists customers with issues related to their Digital Subscriber Line (DSL) internet connections. They troubleshoot problems such as connectivity issues, slow speeds, modem or router setup, and line interference. DSL Tech Support may work over the phone, online, or in-person and often helps customers configure equipment and understand their internet service. Their main goal is to ensure reliable and efficient internet access for customers. They may also coordinate with field technicians if on-site repairs are necessary.

What are the key skills and qualifications needed to thrive as a DSL Tech Support, and why are they important?

To thrive as a DSL Tech Support, you need strong troubleshooting skills, a solid understanding of networking fundamentals, and typically a high school diploma or relevant technical certification. Familiarity with diagnostic tools, helpdesk ticketing systems, and customer relationship management (CRM) platforms is commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies are essential for ensuring customer satisfaction and minimizing downtime for internet services.
More about Dsl Tech Support jobs
What job categories do people searching Dsl Tech Support jobs look for? The top searched job categories for Dsl Tech Support jobs are:
Dsl Tech Support jobs near you
IT Help Desk Support

IT Help Desk Support

MV Transportation

Kent, WA • On-site

Full-time

Posted 16 days ago

Key responsibilities

  • Provide Trapeze software direction and desktop, server, and network support for client operations according to Service Level Agreements.

  • Support analog, digital, or VOIP telephone systems, T-1, fax and DSL lines, and local transit technologies such as Mobile Data Terminals and Trapeze reservation software.

  • Manage servers at the local division and interact with client agencies and IT departments by providing reports and updates.

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

61st of 76 rated public transport

Job description

Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking Seattle-based IT Help Desk Support. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure.
Responsibilities:
  • Responsible for providing Trapeze software direction, desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned.
  • Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines.
  • Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, and Trapeze reservation software platform.
  • Manage servers at local division; domain controller, file, application and database (MS SQL SVR).
  • Meet and interact with client agencies providing reports and updates for local divisional office.
  • Close interaction with the client's IT department.
  • Managing complex IT projects, IT employees and outside vendors.
  • Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches.
  • Controlling and minimize costs.
  • Ensuring suitable documentation exists and is maintained for IT operations and software development.

Qualifications
Talent Requirements:
  • Highly proficient with Trapeze transit software is a MUST.
  • Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking.
  • Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.).
  • Thorough understanding of computer, server, network, printer and peripheral hardware.
  • Experience supporting Windows 7, 10, Server, 2012 & 16, and Microsoft Office applications.

Desired Qualifications:
  • Excellent communication and decision-making skills.
  • Experience with desktop, server and network management tools.
  • Experience with Cisco switches and routers.
  • Familiar with backup and disaster recovery.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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