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Drug Demand Reduction Program Manager Jobs in Idaho

Syringa Networks

Customer Program Manager

Boise, ID · On-site

The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer ... Reduction in project escalations * Risk identification and mitigation effectiveness * Program ...

Plexus Corp.

Program Manager

Nampa, ID · On-site

$89K - $133K/yr

The Program Manager leads the tactical interface between the customer and various Plexus functional ... drug screen and/or background check.

Ada County

Energy Program Manager

Boise, ID

$71K - $74K/yr

Implements and manages Building Commissioning programs. ADDITIONAL FUNCTIONS As required ... and demand; Comprehensive knowledge of the methods of energy conservation and generation;

Ada County, ID

Energy Program Manager

Boise, ID · On-site

$71K - $74K/yr

Implements and manages Building Commissioning programs. ADDITIONAL FUNCTIONS * As required ... demand; * Comprehensive knowledge of the methods of energy conservation and generation;

Plexus Corp.

Program Manager Sr

Nampa, ID · On-site

$102K - $153K/yr

The Program Manager leads the tactical interface between the customer and various Plexus functional ... drug screen and/or background check.

Socket.dev

Idaho Expansion Cost Program Manager

Boise, ID · On-site

$100 - $130/hr

... cost reduction initiatives * Identify and resolve capacity constraints using data analysis ... Project/Program Manager P3 Relocation Level: TBD Benefits Micron benefits are designed to help you ...

Micron

Idaho Expansion Cost Program Manager

Boise, ID · On-site

As a Senior Cost Program Manager, you will lead programs that improve fab cost performance and ... cost reduction initiatives * Identify and resolve capacity constraints using data analysis ...

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Drug Demand Reduction Program Manager information

What is a drug demand reduction program manager?

A Drug Demand Reduction Program Manager is responsible for developing, implementing, and overseeing programs aimed at preventing substance abuse and promoting drug-free environments, particularly within organizations like the military or government agencies. They coordinate educational initiatives, outreach efforts, and testing programs to reduce the demand for illegal drugs. These managers also analyze data, evaluate program effectiveness, and ensure compliance with relevant policies and regulations. Their work is essential in fostering healthy, safe, and productive communities or workplaces.

What are the key skills and qualifications needed to thrive as a drug demand reduction program manager?

To thrive as a Drug Demand Reduction Program Manager, you need a background in public health, substance abuse prevention, and program management, often supported by a relevant bachelor’s or master’s degree. Familiarity with data analysis tools, prevention program evaluation software, and certifications such as Certified Prevention Specialist (CPS) are typically required. Strong leadership, communication, and organizational skills are essential for coordinating initiatives and engaging stakeholders. These skills ensure effective program implementation, measurable outcomes, and positive community impact in reducing drug abuse.

What are some common challenges faced by a drug demand reduction program manager, and how can they be addressed?

Drug Demand Reduction Program Managers often encounter challenges such as securing sustained engagement from participants, coordinating effectively with multiple stakeholders, and adapting prevention strategies to evolving trends in substance abuse. Building strong community partnerships and regularly updating program curricula to reflect current data can help address these issues. Additionally, maintaining open communication with team members and stakeholders ensures that everyone is aligned on goals and responsive to participant needs.

What is the difference between Drug Demand Reduction Program Manager vs Substance Abuse Counselor?

AspectDrug Demand Reduction Program ManagerSubstance Abuse Counselor
Required CredentialsBachelor's degree, certifications in drug prevention or program managementHigh school diploma or GED, state licensure, certification in substance abuse counseling
Work EnvironmentProgram planning, community outreach, administrative tasksIndividual and group therapy sessions, clinical settings
Employer & Industry UsageGovernment agencies, non-profits, militaryRehabilitation centers, clinics, hospitals

The Drug Demand Reduction Program Manager focuses on developing and managing prevention programs, often working in community or government settings. In contrast, Substance Abuse Counselors provide direct clinical support to individuals struggling with addiction. While both roles aim to reduce substance abuse, their responsibilities, work environments, and required credentials differ significantly.

What are popular job titles related to Drug Demand Reduction Program Manager jobs in Idaho?

For Drug Demand Reduction Program Manager jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Drug Demand Reduction Program Manager jobs in Idaho look for?

The top searched job categories for Drug Demand Reduction Program Manager jobs in Idaho are:

What cities in Idaho are hiring for Drug Demand Reduction Program Manager jobs?

Cities in Idaho with the most Drug Demand Reduction Program Manager job openings:

Drug Demand Reduction Program Manager jobs near you
Infographic showing various Drug Demand Reduction Program Manager job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Program Manager

Syringa Networks

Boise, ID • On-site

Full-time

Posted 15 days ago

Job description

The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer implementations, strategic initiatives, and multi-site deployments from project initiation through successful service activation.
This role serves as the customer advocate during implementation, ensuring alignment between customers, Sales, Operations, Engineering, Customer Success, and external vendors.
The CPM owns large-scale programs that may involve multiple locations, phased deployments, construction dependencies, carrier coordination, and executive stakeholder management. In addition to managing strategic customer initiatives, the CPM provides leadership and mentorship to Customer Delivery Managers by promoting project management best practices, risk management, and delivery excellence.
The Customer Program Manager plays a critical role in ensuring Syringa delivers exceptional customer experiences while successfully executing high-value, business-critical projects.
Core Responsibilities
Strategic Program Management
  • Lead Syringa's largest and most complex customer implementations.
  • Manage multi-site, multi-phase, and high-visibility customer projects.
  • Develop project plans, timelines, milestones, and communication strategies.
  • Identify project dependencies and coordinate resources across departments.
  • Drive accountability among internal teams and external partners.
  • Ensure customer expectations are aligned with operational realities.

Customer Engagement
  • Serve as the primary point of contact for customer implementation projects.
  • Lead kickoff meetings and project reviews.
  • Establish communication cadence with project stakeholders.
  • Provide proactive updates on milestones, risks, and project status.
  • Build confidence and trust throughout the implementation lifecycle.
  • Coordinate efforts between:
  • Sales
  • Customer Delivery
  • Operations
  • Engineering
  • Customer Success
  • Vendors and Carrier Partners
  • Facilitate alignment meetings and decision-making discussions.
  • Ensure commitments made to customers are achievable and supported internally.
  • Promote accountability across project stakeholders.

Project Governance & Risk Management
  • Maintain project plans, risk registers, and status reporting.
  • Identify risks, roadblocks, and resource conflicts early.
  • Escalate issues appropriately and drive resolution.
  • Ensure all stakeholders remain informed and aligned.
  • Monitor project health and recommend corrective actions when necessary.

Delivery Excellence & Process Improvement
  • Establish and improve project management standards, tools, and reporting.
  • Develop implementation playbooks and best practices.
  • Analyze recurring delivery challenges and recommend improvements.
  • Contribute to CX operational maturity and scalability initiatives.
  • Assist in defining program management methodology across the organization.

Mentorship & Development
  • Serve as a resource and mentor for Customer Delivery Managers.
  • Support development of project management skills within the CX team.
  • Share lessons learned and implementation best practices.
  • Assist with onboarding and training of new delivery personnel.

Requirements
Required Qualifications:
  • 5+ years of project, program, implementation, or service delivery management experience.
  • Experience managing complex customer-facing projects.
  • Strong organizational, communication, and stakeholder management skills.
  • Ability to manage multiple priorities simultaneously.
  • Proven experience coordinating cross-functional teams.
  • Strong problem-solving and conflict-resolution capabilities.
  • Experience presenting to executive-level stakeholders.

Preferred Qualifications:
  • Telecommunications, technology, managed services, or SaaS experience.
  • PMP, CAPM, Agile, or equivalent project management certification.
  • Experience managing multi-site implementations.
  • Familiarity with NetSuite, CRM, project management, or service delivery platforms.

Key Performance Indicators
  • Strategic project delivery success rate
  • On-time milestone completion
  • Customer satisfaction during implementation
  • Reduction in project escalations
  • Risk identification and mitigation effectiveness
  • Program profitability and delivery efficiency
  • Successful handoff to Customer Success
  • CDM mentorship and development contributions

What Success Looks Like
  • Syringa's largest and most complex customer projects are delivered successfully.
  • Customers feel informed, confident, and supported throughout implementation.
  • Risks are identified early and proactively managed.
  • Internal teams operate with clear accountability and alignment.
  • Delivery processes become more scalable, predictable, and efficient.
  • Customer Delivery Managers develop stronger project management capabilities.
  • Strategic customer programs strengthen customer trust and long-term relationships.

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