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Driver Support Specialist Jobs (NOW HIRING)

Legacy Treatment Services

Peer Support Specialist

NJ · On-site

$18 - $20/hr

Peer Support Specialists will be expected to take the lead on engagement and may also conduct non ... Your driver's license must be in good standing, with no recent suspensions or violations of ...

BayCare

Medical Support Specialist - BH

Tampa, FL · On-site

Medical Support Specialist - BH - 117090 Tampa | Clinical | Full Time Description At BayCare, we ... FL Driver's License * Preferred - Associate's in Healthcare/Psychology Required Experience: * 1 ...

Blue Ridge Health

Peer Support Specialist

Columbus, NC · On-site

$13.75 - $17.50/hr

Drivers transporting clients/patients or driving company vehicles are to be age 21 or greater. For ... Previous Peer Support Specialist, Community Health Worker, Community Navigators or Family ...

Blue Ridge Health

Peer Support Specialist

Spindale, NC · On-site

$15.50 - $19.75/hr

Drivers transporting clients/patients or driving company vehicles are to be age 21 or greater. For ... Previous Peer Support Specialist, Community Health Worker, Community Navigators or Family ...

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Driver Support Specialist information

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$12

$24

$45

How much do driver support specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for driver support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a driver support specialist?

A Driver Support Specialist is a professional who assists drivers—often in logistics, delivery, or transportation companies—by providing guidance, troubleshooting issues, and ensuring drivers have the information and resources they need to perform their jobs effectively. They handle inquiries related to routes, schedules, equipment, and company policies, and may also resolve emergencies or provide technical support. Their goal is to enhance driver satisfaction, safety, and efficiency while serving as a key communication link between drivers and company management.

What are the key skills and qualifications needed to thrive as a driver support specialist, and why are they important?

To thrive as a Driver Support Specialist, you need strong problem-solving abilities, knowledge of transportation regulations, and experience in customer service, often supported by a high school diploma or relevant associate degree. Familiarity with fleet management software, GPS tracking systems, and dispatch tools is typically required. Excellent communication, patience, and multitasking skills help you effectively support drivers and resolve issues quickly. These competencies ensure smooth operations, high driver satisfaction, and efficient resolution of transportation challenges.

What are some common challenges faced by driver support specialists and how are they typically addressed?

Driver Support Specialists often encounter challenges such as resolving urgent driver issues, managing communications across multiple channels, and adapting to rapidly changing schedules or routes. To handle these, specialists use strong problem-solving skills, rely on detailed protocols, and collaborate closely with dispatchers, fleet managers, and drivers. Many organizations also provide ongoing training and technology tools to help specialists respond efficiently and maintain high levels of service, ensuring both driver satisfaction and operational efficiency.

What is the difference between Driver Support Specialist vs Driver Dispatcher?

AspectDriver Support SpecialistDriver Dispatcher
Required CredentialsHigh school diploma, relevant certifications (e.g., CDL, safety training)High school diploma, communication skills, sometimes CDL
Work EnvironmentOffice-based, customer service, support rolesField and office-based, coordinating routes and schedules
Employer & Industry UsageLogistics, transportation companies, fleet managementTrucking companies, freight carriers, logistics firms
Common Search & ComparisonYesYes

The Driver Support Specialist primarily provides customer service and support to drivers, focusing on problem-solving and communication. In contrast, the Driver Dispatcher coordinates routes, schedules drivers, and manages logistics operations. While both roles are essential in transportation, the Support Specialist emphasizes driver assistance and communication, whereas the Dispatcher handles route planning and scheduling.

More about Driver Support Specialist jobs

What job categories do people searching Driver Support Specialist jobs look for?

The top searched job categories for Driver Support Specialist jobs are:

Driver Support Specialist jobs near you
Infographic showing various Driver Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Peer Support Specialist

LEGACY TREATMENT SERVICES GROUP

Hainesport, NJ

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Peer Support Specialists will be expected to take the lead on engagement and may also conduct non-clinical assistance by providing support to consumers after the initial crisis has been resolved. Peer Specialists will be required to demonstrate competency in providing peer-to-peer support prior to rendering services independently.

The 988 Program provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Staff dispatch to crises in teams of two, with a Crisis Response Specialist and a Peer Support Specialist, to provide assessment, risk assessment, safety planning, linkage to services, and follow-up care. The Program aims to provide crisis de-escalation without use of law enforcement unless necessary for consumer or team safety. 

Hours:

Full time; various shifts; There is a $1.00 shift differential for 3:00 p.m. - 7:00 a.m.

This position has the following benefits:

  • 3.2 weeks of Paid Time Off during the first year
  • Medical, vision, dental and life insurance
  • 403(b) employee participation and employer match
  • 9 Agency-paid holidays
  • Training opportunities provided throughout the year
  • Biannual retention bonus of $1,250

Education/Experience:

Must be trained in crisis intervention and are expected to have at least 2 years of continuous recovery from an SMI or SUD diagnosis and at least one year of field experience working with community individuals. Peer Support Specialists will berequired to participate in DMHAS approved de-escalation, mental health crisis, substance use crisis, and suicide training. Peer Support Specialists must possess a certification from at least one of the following credentialing entities: Addiction Professional Certification Board as a Certified Recovery Support Practitioner (CRSP) or a Certified Peer Recovery Specialist (CPRS), Mental Health Association in New Jersey as a Certified Recovery Support Practitioner (CRSP); NAADAC, the Association for Addiction Professionals as a National Certified Peer Recovery Support Specialist (NCPRSS), Certified Wellness Coach, or Community Mental Health Associate certificate.

Your driver's license must be in good standing, with no recent suspensions or violations of careless/reckless driving or excessive speeding of more than 20 MPH, and no more than 2 moving violations within the last 3 years.

Legacy Treatment Services is an Equal Opportunity Employer.

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