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Driver Support Specialist Jobs (NOW HIRING)

The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as ...

The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as ...

The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as ...

The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as ...

The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as ...

The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as ...

Peer Support Specialist Macomb Region - Behavioral Health Services Program Reports To: Program ... Valid Michigan Driver's License, appropriate insurance and use of own vehicle. Must be in sustained ...

The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as ...

The ACCS Driver/Support Staff supports community access for clients by driving their own or company-owned or leased vehicles, transporting and accompanying client to, from and during community ...

The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as ...

The Peer Support Specialist is responsible for outreaching and engaging clients in the TAY Drop in ... Must have a current valid California driver's license and current automobile insurance. Must have ...

The Peer Support Specialist is responsible for outreaching and engaging clients in the TAY Drop in ... Must have a current valid California driver's license and current automobile insurance. Must have ...

Showing results 21-40

Driver Support Specialist information

See salary details

$12

$24

$45

How much do driver support specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for driver support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a driver support specialist?

A Driver Support Specialist is a professional who assists drivers—often in logistics, delivery, or transportation companies—by providing guidance, troubleshooting issues, and ensuring drivers have the information and resources they need to perform their jobs effectively. They handle inquiries related to routes, schedules, equipment, and company policies, and may also resolve emergencies or provide technical support. Their goal is to enhance driver satisfaction, safety, and efficiency while serving as a key communication link between drivers and company management.

What are the key skills and qualifications needed to thrive as a driver support specialist, and why are they important?

To thrive as a Driver Support Specialist, you need strong problem-solving abilities, knowledge of transportation regulations, and experience in customer service, often supported by a high school diploma or relevant associate degree. Familiarity with fleet management software, GPS tracking systems, and dispatch tools is typically required. Excellent communication, patience, and multitasking skills help you effectively support drivers and resolve issues quickly. These competencies ensure smooth operations, high driver satisfaction, and efficient resolution of transportation challenges.

What are some common challenges faced by driver support specialists and how are they typically addressed?

Driver Support Specialists often encounter challenges such as resolving urgent driver issues, managing communications across multiple channels, and adapting to rapidly changing schedules or routes. To handle these, specialists use strong problem-solving skills, rely on detailed protocols, and collaborate closely with dispatchers, fleet managers, and drivers. Many organizations also provide ongoing training and technology tools to help specialists respond efficiently and maintain high levels of service, ensuring both driver satisfaction and operational efficiency.

What is the difference between Driver Support Specialist vs Driver Dispatcher?

AspectDriver Support SpecialistDriver Dispatcher
Required CredentialsHigh school diploma, relevant certifications (e.g., CDL, safety training)High school diploma, communication skills, sometimes CDL
Work EnvironmentOffice-based, customer service, support rolesField and office-based, coordinating routes and schedules
Employer & Industry UsageLogistics, transportation companies, fleet managementTrucking companies, freight carriers, logistics firms
Common Search & ComparisonYesYes

The Driver Support Specialist primarily provides customer service and support to drivers, focusing on problem-solving and communication. In contrast, the Driver Dispatcher coordinates routes, schedules drivers, and manages logistics operations. While both roles are essential in transportation, the Support Specialist emphasizes driver assistance and communication, whereas the Dispatcher handles route planning and scheduling.

More about Driver Support Specialist jobs
Infographic showing various Driver Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Driver/Support Staff

Vinfen

Allston, MA • On-site

$20.50/hr

Full-time

Re-posted 11 days ago


Vinfen rating

7.9

Company rating: 7.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Overview
The ACCS Driver promotes the full integration and functioning of Persons Served (PS) needed to live successfully in the community. The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as directed by Integrated Team staff.
Mileage reimbursement available.
Responsibilities
The essential job duties/responsibilities of the position include but are not limited to the information listed below:
• Transport and accompany PS to community appointments.
• Attend appointments with PS to access, maintain and manage changes to entitlements, benefits, and medications.
• Provide transportation to other community outings as directed by Team Leader.
• Promote the safety of all PS during transportation.
• Arrange routine vehicle maintenance.
• Comply with company vehicle procedures.
• Develop and maintain service-oriented and professional relationships with community resources and other service providers.
• Monitor PS status, reports concerns or incidents to supervisor.
• Pick up and drop off deliveries of program materials and supplies, as assigned.
• Participate as member of intervention team for assigned PS. At the direction of the Team LPHA Clinician, based on the PS Treatment Plan, perform skills teaching, and help PS learn about community resources and obtaining resources. Provide PS with support and supervision, as needed.
• Attend medical, psychiatric and other appointments with PS, as needed.
• Adhere to Medication Administration Program (MAP) policies and procedures.
• Provide crisis intervention to PS, as needed.
• Use trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches s in the work with PS.
• Help PS with self-management of symptoms through Safety Plans, and medication administration program services and education, as needed.
• Promote engagement, safe housing, community tenure, achievement of greater self-sufficiency and successful completion of service for all PS.
• Provide thorough and thoughtful documentation of PS needs and services.
• Help with orientation of new staff and PS to the ACCS service.
• Attend trainings, as assigned.
• Perform other related duties, as assigned.
Knowledge and Skills:
• Strong commitment to the right and ability of people served by ACCS to live, work, have meaningful relationships and receive the clinical treatment, resources and supports needed to thrive in their community of choice
• Skill in helping people integrate into the community through use of natural supports and basic community resources
• Knowledge of PS engagement strategies
• Ability to form supportive, trusting relationships with PS and families/other supports of the PS
• Sensitivity to the cultural, religious, ethnic, disability, and gender issues of PS
• Knowledge of recovery-oriented, person-centered and strengths-based values and principles
• Knowledge of trauma-informed and culturally competent services. Sensitivity to the cultural, religious, ethnic, disability and gender issues of PS
• Knowledge of human, legal, and civil rights of PS
• Ability to make independent judgments and decisions
• Ability to work in a professional and confidential capacity
• Skills and competence to provide interventions for effective Treatment Plan interventions
• Ability to work independently and as part of a team to effectively and efficiently address the needs of PS as outlined in the Treatment Plan
• Knowledge of personal computer applications and equipment
• Knowledge of documentation standards and requirements
About Vinfen
Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.
My Job. My Community. My Vinfen.
Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Qualifications
Typical Requirements:
• High School diploma or equivalent required. Bachelor's degree in human services field is preferred.
• One to two years related experience working with people with psychiatric disability and/or co-occurring disorders preferred.
• Must have access to an operational and insured vehicle and be willing to use it to transport PS.
• Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.
Driving Requirements:
Driving is a requirement for this position using either a Vinfen van or a personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.
Physical Effort:
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position.
Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
Ability to assist PS with tasks of daily living.
Ability to remain in a stationary position 50% of the time as needed.
Ability to bend, reach, file, sit, stand, and move around the facility.
Ability to speak, hear, and communicate with PS, staff, and external representatives.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Additional Certifications Required:
CPR required within first two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Pay Range
USD $20.50 - USD $20.50 /Hr.

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