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Provider Support Specialist Jobs (NOW HIRING)

Rockstar

Provider Support Specialist

Atlanta, GA · On-site

The Position As a Provider (Credentialing) Support Specialist, the mission is to help home care, home health, and hospice providers maximize the value of the ecosystem. By simplifying the way agency ...

Lantern

Provider Support Specialist

Dallas, TX · On-site

Job Overview The Claims and Provider Support Specialist plays a role in supporting Lantern's mission to deliver exceptional providers, along with the ability to identify, track, and report billing ...

Lantern

Provider Support Specialist

Dallas, TX · On-site

Job Overview The Claims and Provider Support Specialist plays a role in supporting Lantern's mission to deliver exceptional providers, along with the ability to identify, track, and report billing ...

Apply Early

Lantern

Provider Support Specialist

Dallas, TX · On-site

Job Overview The Claims and Provider Support Specialist plays a role in supporting Lantern's mission to deliver exceptional providers, along with the ability to identify, track, and report billing ...

Rockstar

Provider Support Specialist

Atlanta, GA · Remote

The Position As a Provider (Credentialing) Support Specialist, the mission is to help home care, home health, and hospice providers maximize the value of the ecosystem. By simplifying the way agency ...

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Provider Support Specialist information

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How much do provider support specialist jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for provider support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and clinical skills. It provides experience with patient interaction, medical records, and office procedures, making it suitable for those starting a healthcare career. However, career advancement may require additional certifications or training.

What are the typical daily responsibilities of a Provider Support Specialist and how do they contribute to healthcare team operations?

A Provider Support Specialist typically manages administrative tasks such as scheduling appointments, verifying patient insurance, maintaining accurate medical records, and coordinating communication between healthcare providers and patients. They play a crucial role in ensuring that providers have the necessary information and resources to deliver effective patient care. By handling these essential support functions, Provider Support Specialists help streamline workflow, reduce administrative burdens on clinical staff, and enhance the overall efficiency of the healthcare team.

What is the most chill healthcare job?

A Provider Support Specialist typically has a relatively low-stress role focused on assisting healthcare providers with administrative and technical support. The job often involves regular office hours, minimal physical demands, and clear procedures, making it a calmer option within healthcare support roles.

What are Provider Support Specialists?

Provider Support Specialists are professionals who assist healthcare providers, such as doctors and nurses, with administrative and operational tasks. Their responsibilities often include managing patient records, coordinating appointments, handling insurance documentation, and ensuring efficient communication between medical staff and patients. They play a crucial role in keeping healthcare facilities organized and helping providers deliver effective patient care. Strong organizational, communication, and problem-solving skills are essential for this role.

What does a provider support specialist do?

A provider support specialist assists healthcare providers by resolving technical issues, managing account information, and ensuring smooth communication between providers and the organization. They often use customer service skills, electronic health record systems, and may require knowledge of healthcare regulations. The role typically involves troubleshooting, training, and providing ongoing support to ensure efficient provider operations.

What is the difference between Provider Support Specialist vs Customer Service Representative?

AspectProvider Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare or insurance knowledge often preferredHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare or insurance companies, provider officesRetail, call centers, various industries
Employer & Industry UsageHealthcare providers, insurance companiesBroadly used across multiple industries
Common Search & ComparisonFocuses on provider relations, healthcare supportFocuses on general customer support

The Provider Support Specialist typically works within healthcare or insurance settings, focusing on provider relations and support. In contrast, Customer Service Representatives handle general customer inquiries across various industries. While both roles require strong communication skills, the Provider Support Specialist often needs healthcare or insurance knowledge, making it more specialized.

What are the key skills and qualifications needed to thrive as a Provider Support Specialist, and why are they important?

To thrive as a Provider Support Specialist, you need a solid understanding of healthcare operations, customer service experience, and often an associate’s degree in a related field. Familiarity with healthcare management systems, electronic health records (EHR), and scheduling software is typically required. Excellent communication, problem-solving abilities, and attention to detail help you efficiently support providers and resolve issues. These skills ensure smooth provider operations, enhance patient care delivery, and maintain compliance within healthcare organizations.

What jobs pay 4000 a week without a degree?

A Provider Support Specialist typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include sales positions, real estate brokers, certain skilled trades, or entrepreneurship, often requiring strong skills, experience, or licensing. Most jobs paying this amount consistently without a degree are rare and usually involve commission, bonuses, or self-employment.
More about Provider Support Specialist jobs
What states have the most Provider Support Specialist jobs? States with the most job openings for Provider Support Specialist jobs include:
What job categories do people searching Provider Support Specialist jobs look for? The top searched job categories for Provider Support Specialist jobs are:
Provider Support Specialist jobs near you
Infographic showing various Provider Support Specialist job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.
Provider Support Specialist

Provider Support Specialist

Rockstar

Atlanta, GA • On-site

Full-time

Posted 5 days ago

Job description

Rockstar is recruiting for a mobile-first digital product studio that turns ideas into extraordinary experiences. They are a team of dynamic and savvy professionals who know how to create killer digital products. Our lean structure and remote team mean we can move fast while still delivering top-notch technology and design.
Our Mission
Every person in a senior living community is known, protected, and connected. Outdated paper logs are replaced with a digital greeting that fosters safety and a true sense of belonging. The goal is to provide calm clarity for families and staff, ensuring that human connection remains at the heart of care.
Our Culture
This is a service-driven team that uses technology to solve real-world problems. To be successful here, alignment with the six values that define how the team works and interacts every day is essential:
  • Compassion: Care deeply about customers and end users because we are all children and grandchildren. This personal connection drives the team to treat every community as if their own family lived there.
  • Humility: Everyone "sweeps the floors." No task is too small, and the team is always willing to serve and do whatever is needed to support each other.
  • Collaboration: The team believes in "singing harmony." They are at their best when working together, blending unique strengths to create a better outcome than they could alone.
  • Customer Focus: The team is here to solve problems and leave a lasting legacy. Every decision is centered on providing value and building long-term trust with partners.
  • Flexibility: Many different hats are worn. The team stays agile in their roles to meet the evolving needs of customers and the growing company.
  • Growth: The team never settles for "good enough." They are lifelong learners who are always working to be better, do better, and push the boundaries of what's possible.

The Position
As a Provider (Credentialing) Support Specialist, the mission is to help home care, home health, and hospice providers maximize the value of the ecosystem. By simplifying the way agency partners manage staff and navigate credential submissions, they ensure that providers can seamlessly enter senior living communities and focus on what matters most: providing exceptional care to residents. When customers win, they become deeply trusted partners to families and senior living staff alike.
Operationally, this role is a technical product support and customer success function, rather than a heavy document processing role. While a dedicated teammate owns primary credential reviews and advanced AI handles baseline document screening, the specialist steps in as the go-to technical problem solver for the Verify product. This role is heavily digital (80% email / 20% phone), requiring a technically-minded individual who can write with immense warmth, clarity, and empathy. Furthermore, as the product suite expands into marketing features, the specialist acts as a product advocate, helping customers discover new tools that can grow their own businesses.
Key Responsibilities
  • Omnichannel Support: Manage a high-volume queue of incoming emails and calls with speed, precision, and an exceptionally warm written tone. This role shifts away from baseline document review to focus heavily on resolving technical support cases.
  • Case Management: Maintain meticulous records of customer interactions within the ticketing system, ensuring every story is documented and every outcome is clear.
  • Problem Resolution: Act as a calm, patient advocate for users, turning complex technical hurdles regarding the Verify product into seamless solutions.
  • Subject Matter Expertise & Value Promotion: Deep-dive into the ecosystem to become an expert educator for clients. This includes staying versed in growing product capabilities (such as new marketing functions) to promote additional value to agencies.
  • Strategic Feedback: Serve as the "eyes and ears" of the company, providing actionable feedback on software bugs, user pain points, and AI screening behavior to Product and Engineering teams to improve UX/UI.
  • Data Integrity & Compliance Support: Proactively manage and update the CRM database to ensure a single source of truth for the entire organization. Maintain a strong working knowledge of compliance frameworks to support the baseline screening process and step in to process credentials when needed.

Qualifications & Tech Stack
  • Education: Bachelor's degree preferred, or equivalent professional experience.
  • Experience: 2+ years in a customer-facing role (SaaS or Healthcare tech experience is a major plus).
  • Mindset: Technically-minded with a natural instinct for product troubleshooting, combined with a strong attention to detail and a knack for writing with warmth and empathy.
  • Software Fluency:
    • CRM: Experience with Freshdesk, Salesforce, or ClientSuccess.
    • Ecosystem: Mastery of macOS, Google Workspace (Gmail/Drive), and Microsoft Excel.
    • VOIP: Familiarity with modern call tools like GoTo, DialPad, or similar cloud-based systems.

Why This Role Matters
This role isn't just about troubleshooting software; it's about helping protect a vulnerable population. Every ticket resolved helps senior living residents receive the care and support they deserve.

Apply