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Provider Support Specialist Jobs (NOW HIRING)

Rasmussen University

Support Specialist

Romeoville, IL · On-site

Support Specialist Rasmussen University Romeoville, IL The Support Specialist works in a team ... Provide general guidance and direction to Student Ambassadors. * Escalate any concerns including ...

Legacy Treatment Services

Peer Support Specialist

NJ · On-site

$18 - $20/hr

Peer Specialists will be required to demonstrate competency in providing peer-to-peer support prior to rendering services independently. The 988 Program provides 24/7 mobile community outreach ...

Posted today

Bank Street

Camper Support Specialist

Manhattan, NY · On-site

$30/hr

The Camper Support Specialist also directly provides support to counselors around SEL development and class dynamics. The Camper Support Specialist communicates regularly with families and serves as ...

Bank Street

Camper Support Specialist

Manhattan, NY · On-site

$30/hr

The Camper Support Specialist also directly provides support to counselors around SEL development and class dynamics. The Camper Support Specialist communicates regularly with families and serves as ...

Pathways Inc.

Peer Support Specialist

Louisa, KY

$32K - $36K/yr

Pathways complies with all applicable federal, state, and local laws and provides equal employment ... The Peer Support Specialist works collaboratively with consumers and treatment team members to ...

Pathways Inc.

Peer Support Specialist

Greenup, KY · On-site

$32K - $36K/yr

Pathways complies with all applicable federal, state, and local laws and provides equal employment ... The Peer Support Specialist works collaboratively with consumers and treatment team members to ...

Pathways Inc.

Peer Support Specialist

Louisa, KY · On-site

$32K - $36K/yr

Pathways complies with all applicable federal, state, and local laws and provides equal employment ... The Peer Support Specialist works collaboratively with consumers and treatment team members to ...

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Provider Support Specialist information

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How much do provider support specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for provider support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a provider support specialist do?

A Provider Support Specialist typically manages administrative tasks such as scheduling appointments, verifying patient insurance, maintaining accurate medical records, and coordinating communication between healthcare providers and patients. They play a crucial role in ensuring that providers have the necessary information and resources to deliver effective patient care. By handling these essential support functions, Provider Support Specialists help streamline workflow, reduce administrative burdens on clinical staff, and enhance the overall efficiency of the healthcare team.

What is a provider support specialist?

Provider Support Specialists are professionals who assist healthcare providers, such as doctors and nurses, with administrative and operational tasks. Their responsibilities often include managing patient records, coordinating appointments, handling insurance documentation, and ensuring efficient communication between medical staff and patients. They play a crucial role in keeping healthcare facilities organized and helping providers deliver effective patient care. Strong organizational, communication, and problem-solving skills are essential for this role.

What is the difference between Provider Support Specialist vs Customer Service Representative?

AspectProvider Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare or insurance knowledge often preferredHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare or insurance companies, provider officesRetail, call centers, various industries
Employer & Industry UsageHealthcare providers, insurance companiesBroadly used across multiple industries
Common Search & ComparisonFocuses on provider relations, healthcare supportFocuses on general customer support

The Provider Support Specialist typically works within healthcare or insurance settings, focusing on provider relations and support. In contrast, Customer Service Representatives handle general customer inquiries across various industries. While both roles require strong communication skills, the Provider Support Specialist often needs healthcare or insurance knowledge, making it more specialized.

What are the key skills and qualifications needed to thrive as a provider support specialist?

To thrive as a Provider Support Specialist, you need a solid understanding of healthcare operations, customer service experience, and often an associate’s degree in a related field. Familiarity with healthcare management systems, electronic health records (EHR), and scheduling software is typically required. Excellent communication, problem-solving abilities, and attention to detail help you efficiently support providers and resolve issues. These skills ensure smooth provider operations, enhance patient care delivery, and maintain compliance within healthcare organizations.
More about Provider Support Specialist jobs
What states have the most Provider Support Specialist jobs? States with the most job openings for Provider Support Specialist jobs include:
What job categories do people searching Provider Support Specialist jobs look for? The top searched job categories for Provider Support Specialist jobs are:
Provider Support Specialist jobs near you
Infographic showing various Provider Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Support Specialist

Rasmussen University

Brooklyn Park, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Rasmussen University rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

184th of 616 rated colleges and universities

Job description

Support Specialist
Rasmussen University
Brooklyn Park, MN
The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the team and our community. The Support Specialist will leverage his/her experience in an operations/administrative capacity to support all programs on campus, with a focus on nursing programs. The Support Specialist serves as a resource for the central departments when support and information is requested.
The Support Specialist will follow the policies and procedures adopted by the University in performing the duties of the position, including adhering to the Family Educational Rights and Privacy Act (FERPA) in handling student information.
Responsibilities:
Records - 55%
  • Responsible for the overall maintenance of all electronic and paper student records generated or stored at the campus. To include, but not limited to; background check process, immunizations, NCLEX scores, drug screening and other clinical preparation to ensure compliance with accreditation, state, federal and University standards.
  • Serve as liaison to the Office of Student Records and Operations to receive, authenticate and file official transcripts, pull reports then validate and distribute student information.
  • Lead or assist with tracking student immunization compliance for students.
  • Run reports and/or gather data for day-to-day operations.
  • Track and update student background checks, drug screening, NCLEX scores and nursing orientation.
  • Track team member community hours.
  • Assist with student outreach for schedule confirmation, immunizations, etc.
  • Build Residential Term schedules in Campus Nexus.
  • Monitor student attendance.

Activities/Events - 20%
  • Update student portal and social media outlets.
  • Lead or assist with organizing commencement ceremony, and/or honors awards, and/or campus pinning ceremony.
  • Assist with organizing advisory committee meetings.
  • Assist with refreshing campus bulletin boards, campus PowerPoint slideshow, and other pertinent campus information.
  • Assist with facilities related issues, and other maintenance concerns. To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 is operational, inform leaders when a facility issue arises, then request work through facilities team, provide liaison support for team with IT issues.
  • In support of the collaborative team environment, share responsibility to assist with campus and community activities and/or events both on campus and off-site, student orientations, career fairs, etc.

Administrative/Front Desk - 20%
  • Assist with accreditation visit preparation.
  • Assist with processing any invoices and submitting to accounts payable.
  • Assist with opening and closing the campus, serve as a campus point person.
  • Manage the community calendar(s) for the campus, make room reservations for courses and guests.
  • Process, reconcile and prepare incoming and outgoing mail and packages.
  • Assist with the oversight of front desk activities to include, but not limited to:
    • Provide general guidance and direction to Student Ambassadors.
    • Escalate any concerns including work schedules and front desk coverage.
    • Answer and refer incoming calls and concerns to the appropriate department.
    • Assist with the overall maintenance and appearance of the front desk/welcome area.
    • Assist with onboarding of new hires, as necessary.

Exam Proctoring and Other Duties - 5%
  • Will also perform other duties as requested

Reporting Relationships:
The Support Specialist reports to the Campus Director with indirect reporting to the Dean of Nursing. The Support Specialist in collaboration of the Campus Director assists with the Student Work Study Ambassadors. The Support Specialist will work with various vertical teams to assist with campus administration.
Requirements:
  • Minimum of two years' experience working in a fast paced, service-focused setting.
  • Experience in an institution of higher learning preferred.
  • Ability to work a flexible schedule that may include evenings and weekends.
  • Strong organizational skills with the ability to manage interruptions while delivering within tight deadlines.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite, in particular, proficiency in MS Excel, Power Point and Word.
  • Customer or student information system experience preferred.
  • Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
  • Proven customer service in a professional environment.
  • Must be self-motivated, flexible, patient and solutions-oriented.

Benefits & Compensation:
Rasmussen University offers a robust total rewards program that includes a competitive compensation and benefits program. These offerings are meant to support your well-being, offer recognition opportunities and provide personal and career growth resources and support.
Our defined compensation structure is market competitive and is built to reward performance.A reasonable estimate of the current range for this role is $37,900.00 to $49,300.00. We take a number of factors into account when determining individual starting pay, including but not limited to: job and level hired into, location, skill set; experience and training; peer compensation and other business and organizational needsThis range is subject to change.
Pay is just one component of our total rewards package. We offer a choice of plans for Medical, Dental and Vision, a 401(K) retirement plan with employer matching, employer paid basic life insurance, AD&D, and numerous voluntary plan options. We also have a continuing education benefit available for full-time employees offering a 100% tuition reduction on courses taken within our family of brands, a robust learning management system and individual development planning. We are committed to supporting an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives.
About Us:
Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education (www.hlcommission.org), is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student's first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved, and meeting the evolving needs of diverse students, communities, and economies. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information about Rasmussen University, please visit www.rasmussen.edu.
It is the policy of Rasmussen University to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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