Donor Relations Manager Jobs in Indiana (NOW HIRING)

Major Gifts Officer

Donor Relations Team

Damien Center Values

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Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. 

Position Summary:

The Major Gifts Officer manages a portfolio of approximately 120-150 donors. Approximately 80% of the Major Gift’s Officer portfolio consists of individuals or households giving $1,000 or more annually; the remainder are prospective donors. The Major Gifts Officer cultivates, solicits, and stewards these donors, deepening their relationships with Damien Center and their understanding of the impact and importance of their philanthropic support. This position will be responsible for managing individual giving membership programs and will spend additional time prospecting new or potential donors and potential donor giving levels. Most of their time should be spent in direct interaction with donors and preparing support materials for these meetings. They must be able to work individually and in collaboration with staff, board, and committee members to move donors through the fundraising cycle.

Duties and Responsibilities:

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. 

• Actively manage a portfolio of 120-150 donors and prospective donors as agreed upon by the Chief Development Officer.
• Develop and execute fundraising strategies with a goal of $400K annually from individual and corporate giving.
• Implement engagement strategies including personal visits, small group activities, tours, presentations, telephone calls, direct mail, and email communications with the support and partnership of full Donor Relations & Marketing team that resonate with donors.
• Maintain giving society memberships, plan new member solicitations, develop benefits structure and programming for recognition events, and develop and promote other individual giving programs as appropriate and agreed upon with the CEO and Chief Development Officer. 
• In collaboration with other team members, identify segments of donors to receive customized communications and recognitions.
• Develop solicitation goals, cultivation strategies, and stewardship plans that are tailored to each donor and make them feel respected, knowledgeable, included, and inspired to continue their support and increase when possible.
• Work with team to develop creative strategies for increased giving, such as match/challenge gifts, planned gifts, or gifts to support timely organizational needs.
• Use Raiser's Edge/NXT database to record touchpoints and movement through the fundraising cycle, including maintaining records and appropriate documentation for pledges and planned gifts. 
• Maintain an up-to-date portfolio of donors, including identification and research of potential new donors.
• Work with Board members and volunteers to identify potential new donors and strategies to reach them.
• Attend Damien Center special events and community events as a representative of Damien Center, and other activities that may lead to donor prospects.
• Communicate persuasively through individualized meetings and proposals.
• When not meeting with donors, the individual is expected to work in the office with the Donor Relations and Marketing team.
• Performs special assignments and other work, on an as-needed basis. 

Education and/or Experience:

Bachelor's Degree required. Nonprofit management or philanthropy degree preferred. At least four years' experience in fundraising and/or sales are required. Certified Fund-Raising Executive (CFRE) or ability to secure CFRE within one year of hire required. Knowledge and proven experience in donor engagement, fundraising, planned giving, and/or sales best practices required.

*Work or lived experience may substitute for education requirements on a case-by-case basis. 

Knowledge, Skills, and Abilities:

Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required.  Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.  The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.

Physical Demands:  

The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
• The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. 

• Office setting, with sustained use of a computer.
• The noise level in the work environment is minimal to moderate.
• Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization.

FLSA Status: Salaried, Full-time, Exempt               

Leader: Chief Development Officer

Salary: $80,000 annually

Benefits: 

• 150 hours of PTO in the first year followed by 195 hours per year moving forward.
• 12 paid holidays
• Medical coverage options include a PPO plan or a HDHP. 
• Dental & Vision plans
• Health Saving Account or Flexible Spending Account
• Dependent Care Flexible Spending Account
• Employee Assistance Program
• 403b Retirement Account with 5% matching and 100% vesting after 90 days
• Life Insurance @ 2 times the annual salary
• Voluntary Life Insurance Plan including spouse and child coverage options
• Short- & Long-Term Disability Plans
• Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges
• Professional Development Opportunities
• Tuition Assistance
• Annual performance review that includes an annual performance-based salary increase

Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve.  As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, and to be vaccinated against COVID-19 (including all boosters), barring an approved religious or medical exemption.    

Damien Center is an Equal Opportunity Employer

Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information.

Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please apply at www.damien.org/job-opportunities 

This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment.  Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time.