As Scanning Clerk, you will prepare documents for scanning, operate scanning equipment, and upload files according to strict naming conventions and quality standards. You will answer basic questions from end-users about scanned documents and assist with document lookups. This is a full-time day shift position based at our client location in Marana, Arizona.
RESPONSIBILITIES
● Prepare documents for scanning, including removing bindings, repairing large tears, verifying box contents, and organizing documents.
● Scan documents of various sizes using desktop and large-format scanners.
● Upload scanned files and assign file names according to strict naming conventions and data entry standards.
● Perform quality review of scanned images for completeness, accuracy, and consistency.
● Assist end-users with questions about scanned documents, including document lookups and basic troubleshooting.
● Escalate technical issues with scanning equipment or software to appropriate support.
REQUIRED QUALIFICATIONS
● High School diploma or G.E.D.
● Prior document imaging or scanning experience, including proficiency with scanning equipment and software.
● Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
● U.S. Citizen with the ability to pass a thorough background check.
● Strong attention to detail and accuracy.
● Ability to work in a fast-paced, deadline-driven environment.
● Excellent written and verbal communication skills.
● Ability to lift and carry up to 30 pounds without assistance.
Preferred Qualifications:
● Experience with document management or content management systems.
● Customer service experience in a technical or document-heavy environment.