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Dock Operations Manager Jobs in Massachusetts (NOW HIRING)

Northeast Grocery

Evening Operations Mgr

Lenox, MA

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... baler Dock plates Cleaning Chemicals and Supplies Our Company does not discriminate against ...

Northeast Grocery

Evening Operations Mgr

Lenox, MA · On-site

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... baler Dock plates Cleaning Chemicals and Supplies Our Company does not discriminate against ...

Northeast Grocery

Evening Operations Mgr

Lenox, MA

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... baler Dock plates Cleaning Chemicals and Supplies Our Company does not discriminate against ...

IntelliSource

Senior Operations Manager

Worcester, MA · On-site

$100K - $120K/yr

Dock-to-Stock Cycle Time * Inventory Accuracy * Safety Recordable Incident Rate (RIR) * Associate ... Competitive base salary commensurate with Senior Operations Manager market benchmarks * Salary ...

The Salvation Army

Warehouse Coordinator

Saugus, MA · On-site

$18.50/hr

... Store Manager). Status: Non-exempt. Function: The Warehouse Coordinator will oversee all warehouse and dock operations and maintain safety on the dock. Duties and Responsibilities: * Oversee all ...

Forward Air

Operations Supervisor

Boston, MA · On-site

$70K - $75K/yr

Familiarity with operational processes such as inventory management, order fulfillment, transportation dispatch, routing, or dock/yard operations. * Experience with Lean, Six Sigma, 5S, Kaizen, or ...

Forward Air

Operations Supervisor

Boston, MA · On-site

$70K - $75K/yr

Familiarity with operational processes such as inventory management, order fulfillment, transportation dispatch, routing, or dock/yard operations. * Experience with Lean, Six Sigma, 5S, Kaizen, or ...

J Polep Distribution Services

Be Seen First

Warehouse Supervisor

Chicopee, MA · On-site

$60K - $65K/yr

J Polep Distribution Services in Chicopee, MA is seeking a 2nd shift Warehouse Supervisor to lead our fast-paced dock operation. The qualified candidate will coordinate all activities of dockworkers ...

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Dock Operations Manager information

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.

What are popular job titles related to Dock Operations Manager jobs in Massachusetts?

For Dock Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Dock Operations Manager jobs in Massachusetts look for?

The top searched job categories for Dock Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Dock Operations Manager jobs?

Cities in Massachusetts with the most Dock Operations Manager job openings:

Dock Operations Manager jobs near you

Evening Operations Mgr

Northeast Grocery

Lenox, MA

Full-time

Re-posted 20 days ago

Job description

Pay starts at . Pay is based on experience. 

SUMMARY

Responsible for the successful operation of the store during evening hours. Oversee customer service, teammate performance, merchandising standards, store cleanliness, Responsible for the successful operation of the store during evening hours. Oversee customer service, teammate performance, merchandising standards, store cleanliness, safety, and closing procedures. Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in alignment with the company's standards and values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

    Consistently provide fast, friendly, helpful, and efficient customer service at all times.
    Act as Manager on Duty during evening hours in the absence of the Store Manager or Co-Manager.
    Ensure that each department is staffed appropriately and operating efficiently throughout the evening.
    Ensure teammates are on task and proper closing procedures are followed.
    Address and resolve customer concerns, teammate issues, and operational disruptions in a timely, professional manner.
    Monitor merchandising and store conditions; ensure sales floors are clean, safe, and fully stocked.
    Enforce safety and sanitation standards and ensure compliance with health and safety regulations.
    Support execution of in-store promotions, seasonal transitions, and merchandising resets.
    Collaborate with Team Leaders and evening teammates to maintain store appearance and product availability.
    Ensure teammates follow dress code, timekeeping procedures, and company policies.
    Control shrink by adhering to loss prevention guidelines and enforcing store policies.
    Utilize store systems and tools to manage workflows and communicate with leadership.

    Perform other related duties as assigned by management and adhere to all company policies and procedures at all times.
 

MINIMUM QUALIFICATIONS

    Must be at least 18 years of age
    Satisfactory performance reviews.  
    Strong communication and leadership skills. 
    Ability to manage others and demonstrate follow-through to achieve desired results and objectives.  
    Ability to work independently and take initiative during non-peak management hours.
    High School diploma or equivalent
    Available to work evenings, weekends, and holidays as required.
 

EDUCATION AND EXPERIENCE
  • High School diploma or equivalent
  • Three years experience in a grocery or retail environment, including supervisory responsibilities.
  • Familiarity with Golub Corp. operations, systems, and procedures.
  • College coursework or degree in business or related field.
PHYSICAL REQUIREMENTS
Bending Frequent 3-5 Hours
Exposure to Cold Environment Occasional 1-3 Hours
Exposure to Hot Environment Occasional 1-3 Hours
Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
Lifting Frequent 3-5 Hours up to 50lbs
Lifting Occasional 1-3 Hours up to 75lbs
Pushing/Pulling Occasional 1-3 Hours up to 2400lbs
Sitting Occasional 1-3 Hours
Squatting/Kneeling Occasional 1-3 Hours
Standing Constant 5-8 Hours
Twisting Frequent 3-5 Hours
Walking Constant 5-8 Hours
EQUIPMENT USED

Computer Applications to include but not limited to Dolphin, Computer, and OLOS

Calculator 

Phone

Order machines

Case cutter

Pallet Jack

Marking guns

Stackers

Garbage compactor

Cardboard baler

Dock plates

Cleaning Chemicals and Supplies

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

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