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Dock Operations Manager Jobs in Massachusetts (NOW HIRING)

AMRESCO

Logistics Loading Dock Coordinator

Lexington, MA

$26 - $28/hr

In this role, you will report to the Site Manager and will work closely with the Avantor's Advanced ... Previous experience in sample logistics, laboratory operations, shipping and receiving, warehousing ...

Hingham Shipyard Marina

Dockmaster

Hingham, MA · On-site

$50K/yr

Previous experience in marina operations, dock management, or a related field preferred. * Strong knowledge of boating safety, docking procedures, and marina equipment. * Excellent interpersonal and ...

Estes Express Lines

Operations Manager

Seekonk, MA · On-site

Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules. * Involved in hiring, training and terminations; assuring all paperwork is ...

Estes Express Lines

Dock Supervisor

Seekonk, MA · On-site

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager * Lead, guide and direct dock employees as needed to include setting targets, monitoring performance ...

Estes Express Lines

Dock Supervisor

Seekonk, MA

Report to Operations Manager / Assistant Service Center Manager and/or Service Center Manager * Lead, guide and direct dock employees as needed to include setting targets, monitoring performance ...

Northeast Grocery

Evening Operations Mgr

Lenox, MA

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... baler Dock plates Cleaning Chemicals and Supplies Our Company does not discriminate against ...

Northeast Grocery

Evening Operations Mgr

Lenox, MA · On-site

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... baler Dock plates Cleaning Chemicals and Supplies Our Company does not discriminate against ...

Northeast Grocery

Evening Operations Mgr

Lenox, MA · On-site

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... baler Dock plates Cleaning Chemicals and Supplies Our Company does not discriminate against ...

The Salvation Army

Warehouse Coordinator

Saugus, MA · On-site

$18.50/hr

... Store Manager). Status: Non-exempt. Function: The Warehouse Coordinator will oversee all warehouse and dock operations and maintain safety on the dock. Duties and Responsibilities: * Oversee all ...

IntelliSource

Senior Operations Manager

Worcester, MA · On-site

$100K - $120K/yr

Dock-to-Stock Cycle Time * Inventory Accuracy * Safety Recordable Incident Rate (RIR) * Associate ... Competitive base salary commensurate with Senior Operations Manager market benchmarks * Salary ...

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Dock Operations Manager information

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.
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Dock Operations Manager jobs near you

Contractor, Loading Dock Manager

Lila Sciences

Cambridge, MA

Contractor

Re-posted 7 days ago

Job description

Your Impact at LILA

Lila Sciences is opening a Contract Loading Dock Manager role to run the dock operations at our Alewife campus. As the company expands lab capacity across multiple buildings, the volume of incoming reagents, equipment, lab consumables, and capital deliveries has grown significantly, and lab teams depend on reliable, well-communicated dock operations to keep experiments on schedule.

The Loading Dock Manager owns day-to-day receiving operations: coordinating inbound deliveries, inspecting and routing shipments, maintaining an organized dock area, and serving as the point of contact between carriers, vendors, and onsite lab teams. The role works closely with Facilities Management, Lab Operations, and EH&S to ensure deliveries are handled safely and communicated promptly to the right people.

This is a hands-on contract position, 40 hours per week, based onsite at Alewife. It is ideal for someone who thrives in a fast-moving environment, takes ownership of operational details, and enjoys working alongside scientific and engineering teams.

What You'll Be Building

  • Manage daily inbound deliveries from carriers, vendors, and couriers at the Alewife dock
  • Inspect shipments for damage, quantity accuracy, and documentation before routing
  • Maintain packing slips and invoices, and submit them for record-keeping as needed
  • Communicate delivery arrivals and exceptions to lab and operations teams in real time
  • Coordinate large or scheduled deliveries with vendors, Facilities, and lab leads in advance
  • Maintain a clean, organized, and safe dock area in line with EH&S standards
  • Track received goods and resolve discrepancies with vendors and internal teams
  • Support onboarding of dock operations at new Alewife buildings as they come online

What You'll Need to Succeed

  • 3+ years managing receiving, shipping, or loading dock operations in a lab, manufacturing, or large commercial setting
  • Experience coordinating high-volume deliveries with carriers, vendors, and internal stakeholders
  • Strong communication skills with the ability to relay delivery status clearly across teams
  • Working knowledge of safe material handling and dock equipment
  • Must be able to safely operate a pallet jack
  • Ability to lift a minimum of 50 pounds and perform sustained physical activity on the dock floor
  • Comfort using inventory or receiving tracking systems and basic spreadsheets
  • Ability to work onsite at Alewife, 40 hours per week, during standard receiving hours
  • Flexibility to work across multiple Alewife buildings, and at other Lila campuses as needed

Bonus Points For

  • Prior experience in a life sciences, biotech, or pharma receiving environment
  • Familiarity with handling temperature-sensitive or hazardous shipments (cold chain, dry ice, chemicals)
  • IATA or DOT certification for handling hazardous materials shipments
  • Forklift certification or willingness to obtain one
  • Experience standing up dock operations in a new building or facility
  • Comfort working in a fast-moving, growth-stage company

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