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Dock Operations Manager Jobs in Worcester, MA (NOW HIRING)

Century Linen

Dock Coordinator

Worcester, MA · On-site

$17/hr

... dock operations, industrial laundry, manufacturing, or logistics preferred. * Familiarity with RFID scanning systems and basic data entry. * Ability to accurately complete and manage consignment ...

Northeast Grocery

Evening Operations Mgr

Putnam, CT · On-site

Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in ... baler Dock plates Cleaning Chemicals and Supplies Our Company does not discriminate against ...

IntelliSource

Sr. Operations Manager

Worcester, MA · On-site

Dock-to-Stock Cycle Time * Inventory Accuracy * Safety Recordable Incident Rate (RIR) * Associate ... Competitive base salary commensurate with Senior Operations Manager / Outbound Manager market ...

IntelliSource

Senior Operations Manager

Worcester, MA · On-site

$100K - $120K/yr

Dock-to-Stock Cycle Time * Inventory Accuracy * Safety Recordable Incident Rate (RIR) * Associate ... Competitive base salary commensurate with Senior Operations Manager / Outbound Manager market ...

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Dock Operations Manager information

See Worcester, MA salary details

$89.3K

$93.8K

$97.8K

How much do dock operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for dock operations manager in Worcester, MA is $93,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,800.00 and $95,800.00 per year, depending on experience, location, and employer.

What does a Dock Operations Manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What is a port operations manager?

A port operations manager oversees the daily activities of a port or terminal, including cargo handling, vessel scheduling, safety compliance, and staff management. They coordinate logistics, ensure efficient operations, and often use management software to optimize workflows.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level management position responsible for overseeing daily business activities, implementing policies, and improving efficiency. The role often requires leadership skills, experience, and sometimes certifications, and it can serve as a stepping stone to higher executive roles such as director or vice president.

What does a dock manager do?

A dock operations manager oversees the loading and unloading of goods at a dock or warehouse, coordinating staff, ensuring safety protocols, and managing schedules to maintain efficient operations. They often use inventory management systems and require knowledge of safety regulations and logistics. The role involves supervising workers, maintaining equipment, and ensuring timely delivery and receipt of shipments.

What are the key skills and qualifications needed to thrive as a Dock Operations Manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

How much should an operations manager get paid?

The average salary for a Dock Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and company size. Salaries can be higher with specialized skills such as logistics management, certifications, or experience in large-scale operations.

What are some common challenges faced by Dock Operations Managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.
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Dock Operations Manager jobs near you
Dock Coordinator

Dock Coordinator

Century Linen & Uniform, Inc.

Worcester, MA • On-site

$17/hr

Full-time

Posted 20 days ago

Job description

Job Summary:
The Dock Coordinator plays a key role in preparing shipments for delivery to customer locations. This position is responsible for ensuring the accuracy and efficiency of outbound orders by working collaboratively with other dock team members. Responsibilities include verifying that all customer orders are complete, weighing carts, entering shipment data into the system, and manually loading carts onto delivery trucks. The Dock Coordinator supports smooth dock operations and helps maintain a safe, organized, and timely shipping process.
Essential Job Duties and Responsibilities:
The Dock Coordinator works as part of a collaborative team, with each member responsible for key tasks that support the dock's day-to-day operations. During a given shift, the Dock Coordinator may be responsible for some or all the following:
  • Transporting loading carts to and from the weighing station.
  • Verifying packing orders to ensure accuracy and completeness.
  • Weighing carts and accurately entering weight data into the system.
  • Operating material handling equipment safely and efficiently.
  • Removing and replacing carts at the dump station as needed.

Supervisory Responsibilities:
N/A
Minimum Qualifications:
  • High school diploma or GED required; associate degree or certification in logistics or a related field is a plus.
  • 2+ years of experience in warehouse, dock operations, industrial laundry, manufacturing, or logistics preferred.
  • Familiarity with RFID scanning systems and basic data entry.
  • Ability to accurately complete and manage consignment notes and shipping documentation.
  • Strong organizational skills and attention to detail.
  • Effective verbal and written communication skills; team-oriented mindset.
  • Basic computer proficiency, including Microsoft Office and warehouse management systems.
  • Ability to work in a physically demanding environment, including standing for long periods, pushing/pulling carts, and lifting materials.
  • Forklift certification is preferred (or required, depending on company policy).

Preferred Qualifications:
  • Willingness to work extended hours and weekends (Saturday/Sunday) as needed.
  • Previous experience in a plant or industrial production environment.
  • Prior employment with Century Linen is a plus.
  • Strong teamwork skills, with a positive attitude and willingness to collaborate closely with team members.

Travel Required:
N/A
Physical Requirements:
Work Environment:
Note: This job description is not an employment agreement or contract, nor is it designed to contain a definitive listing of activities, duties or responsibilities required of the employee.
Century Linen is an equal opportunity employer. In furtherance of our commitment to equal employment opportunity, and pursuant to government contracting laws and regulations, we also take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as a qualified individual with a disability, or other legally recognized protected status.

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