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Dock Operations Manager Jobs in Worcester, MA (NOW HIRING)

... dock operations, industrial laundry, manufacturing, or logistics preferred. * Familiarity with RFID scanning systems and basic data entry. * Ability to accurately complete and manage consignment ...

Loading Dock Technician

Waltham, MA · On-site

$22 - $24.03/hr

... operations through inventory management, material handling, shipping and receiving, and ... Experience working within a loading dock or warehouse setting. * Knowledge of domestic and ...

New

TM Receiver

Woonsocket, RI · On-site

$15.25 - $19.50/hr

... Store Operations Manager. The updated operating model narrows Receiver ownership away from front sidewalk/sidelot presentation and backroom/dock/assembly recovery, which are owned by Operations ...

TM Receiver

Woonsocket, RI

$15.25 - $19.50/hr

... Store Operations Manager. The updated operating model narrows Receiver ownership away from front sidewalk/sidelot presentation and backroom/dock/assembly recovery, which are owned by Operations ...

New

Yard Driver

Worcester, MA · On-site

$29 - $33/hr

... Total Talent Management. With deep roots in high-volume fulfillment, distribution, and ... Prioritize trailer movements based on dock schedules, shipping deadlines, and operational needs.

... Manager to join our Warehouse team. You will assist with all facets of a warehouse operation ... Provide loading dock coverage for receiving deliveries and handing off shipments. * Replenish ...

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Dock Operations Manager information

See Worcester, MA salary details

$89.3K

$93.8K

$97.8K

How much do dock operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for dock operations manager in Worcester, MA is $93,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,800.00 and $95,800.00 per year, depending on experience, location, and employer.

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.

What are popular job titles related to Dock Operations Manager jobs in Worcester, MA?

For Dock Operations Manager jobs in Worcester, MA, the most frequently searched job titles are:

What cities near Worcester, MA are hiring for Dock Operations Manager jobs?

Cities near Worcester, MA with the most Dock Operations Manager job openings:

Dock Coordinator

Worcester, MA • On-site

$17/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Job Summary:

 The Dock Coordinator plays a key role in preparing shipments for delivery to customer locations. This position is responsible for ensuring the accuracy and efficiency of outbound orders by working collaboratively with other dock team members. Responsibilities include verifying that all customer orders are complete, weighing carts, entering shipment data into the system, and manually loading carts onto delivery trucks. The Dock Coordinator supports smooth dock operations and helps maintain a safe, organized, and timely shipping process.

Essential Job Duties and Responsibilities:

The Dock Coordinator works as part of a collaborative team, with each member responsible for key tasks that support the dock's day-to-day operations. During a given shift, the Dock Coordinator may be responsible for some or all the following:

  • Transporting loading carts to and from the weighing station.
  • Verifying packing orders to ensure accuracy and completeness.
  • Weighing carts and accurately entering weight data into the system.
  • Operating material handling equipment safely and efficiently.
  • Removing and replacing carts at the dump station as needed.

Supervisory Responsibilities:

N/A

Minimum Qualifications:

  • High school diploma or GED required; associate degree or certification in logistics or a related field is a plus.
  • 2+ years of experience in warehouse, dock operations, industrial laundry, manufacturing, or logistics preferred.
  • Familiarity with RFID scanning systems and basic data entry.
  • Ability to accurately complete and manage consignment notes and shipping documentation.
  • Strong organizational skills and attention to detail.
  • Effective verbal and written communication skills; team-oriented mindset.
  • Basic computer proficiency, including Microsoft Office and warehouse management systems.
  • Ability to work in a physically demanding environment, including standing for long periods, pushing/pulling carts, and lifting materials.
  • Forklift certification is preferred (or required, depending on company policy).

Preferred Qualifications:

  • Willingness to work extended hours and weekends (Saturday/Sunday) as needed.
  • Previous experience in a plant or industrial production environment.
  • Prior employment with Century Linen is a plus.
  • Strong teamwork skills, with a positive attitude and willingness to collaborate closely with team members.

Travel Required:

N/A

Physical Requirements:

Work Environment:

Note: This job description is not an employment agreement or contract, nor is it designed to contain a definitive listing of activities, duties or responsibilities required of the employee. 

Century Linen is an equal opportunity employer. In furtherance of our commitment to equal employment opportunity, and pursuant to government contracting laws and regulations, we also take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as a qualified individual with a disability, or other legally recognized protected status.