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Disputes Manager Jobs (NOW HIRING)

Corporate Counsel, Disputes & Litigation

Scottsdale, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Manage disputes and claims involving cybersecurity incidents, data security obligations, customer notifications, indemnity demands, bankruptcy, insurance matters, and related investigations.

The Senior Manager of Pro Trade Credit Collections will provide strategic leadership for the Collections and Disputes teams, guiding the development and execution of collection strategies that ...

CPG Disputes Specialist

New York, NY · On-site

$140K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Help CS managers explain dispute trends, aging, and recovery performance to customers in QBRs * Flag at-risk accounts where unresolved disputes signal a deeper adoption or workflow issue Product ...

Head of Disputes Operations

Santa Ana, CA · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The role manages a team and reports to the Head of Risk & Compliance, working hand-in-hand with Fraud Operations on the boundary between true fraud and service-related disputes. What You'll Do:

Head of Disputes Operations

Santa Ana, CA · On-site

$110.89 - $170.04/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The role manages a team and reports to the Head of Risk & Compliance, working hand-in-hand with Fraud Operations on the boundary between true fraud and service-related disputes.**What You'll Do:

Paralegal, Disputes

Minneapolis, MN · Hybrid

$35.24 - $58.04/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manages discovery, including the collection, organization, and preparation of data for production ... Manages administrative needs of the Disputes team, including invoicing, filing, calendaring, and ...

Paralegal, Disputes

Plymouth, MN · On-site

$35.24 - $58.04/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manages discovery, including the collection, organization, and preparation of data for production ... Manages administrative needs of the Disputes team, including invoicing, filing, calendaring, and ...

Associate, Technology Disputes

Dallas, TX · On-site

$15.50 - $20.75/hr

ABOUT OUR TCHNOLOGY DISPUTES TEAM Our expanding domestic and international Technology Disputes ... project management principles knowledge, remarkable communication skills, and creativity are the ...

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Disputes Manager information

See salary details

$23K

$61.4K

$102.5K

How much do disputes manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for disputes manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a disputes manager?

A Disputes Manager oversees the process of handling and resolving conflicts, complaints, or disagreements within an organization or between the organization and external parties, such as customers or vendors. They are responsible for investigating disputes, mediating between involved parties, and ensuring fair and compliant outcomes. Disputes Managers often work in industries like banking, finance, or legal services and play a key role in risk management and customer satisfaction. Their work may also involve developing dispute resolution policies and training staff on conflict management procedures.

What are the main challenges a disputes manager faces when handling high-volume or complex cases?

As a Disputes Manager, one of the primary challenges is efficiently managing multiple cases that vary in complexity and urgency. High-volume caseloads require strong organizational skills and the ability to prioritize tasks, while complex cases often demand in-depth knowledge of regulations and effective negotiation strategies. Additionally, Disputes Managers must communicate clearly with both clients and internal teams to resolve issues swiftly and maintain positive relationships. Staying updated on industry best practices and legal changes is also essential for success in this role.

What are the key skills and qualifications needed to thrive as a disputes manager, and why are they important?

To thrive as a Disputes Manager, you need strong analytical skills, knowledge of dispute resolution processes, and usually a background in law, finance, or business. Familiarity with case management systems, regulatory compliance tools, and related certifications such as ADR (Alternative Dispute Resolution) or mediation credentials is often required. Excellent negotiation, communication, and conflict management skills help you navigate complex stakeholder relationships and resolve issues efficiently. These skills and qualifications are essential to ensure fair, timely, and effective resolution of disputes while safeguarding organizational interests.

What is the difference between Disputes Manager vs Customer Service Manager?

AspectDisputes ManagerCustomer Service Manager
Required CredentialsBachelor's degree, conflict resolution certificationsBachelor's degree, communication skills
Work EnvironmentFinancial institutions, retail, e-commerceRetail, hospitality, service industries
Employer & Industry UsageUsed in industries handling disputes and claimsUsed across customer-facing sectors
Common Search & ComparisonOften compared for dispute resolution rolesRelated to customer satisfaction roles

The Disputes Manager primarily handles conflict resolution, claims, and dispute processes within organizations, often requiring specialized certifications. In contrast, the Customer Service Manager focuses on overall customer satisfaction, managing support teams and service quality. While both roles involve communication and problem-solving, Disputes Managers deal specifically with resolving disputes, making their roles more specialized in conflict management.

What cities are hiring for Disputes Manager jobs?

Cities with the most Disputes Manager job openings:

What are the most commonly searched types of Disputes jobs?

The most popular types of Disputes jobs are:

What states have the most Disputes Manager jobs?

States with the most job openings for Disputes Manager jobs include:

What job categories do people searching Disputes Manager jobs look for?

The top searched job categories for Disputes Manager jobs are:

Infographic showing various Disputes Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Corporate Counsel, Disputes & Litigation

JDA

Scottsdale, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago


Job description

Blue Yonder Job Title:

Corporate Counsel, Disputes & Litigation

Synonymous Job Title:

Corporate Counsel

Location:

US-Remote

Overview:

Blue Yonder is seeking a motivated and detail-oriented attorney to join our Legal Department as Corporate Counsel, Disputes & Litigation. This position will serve as the frontline Legal advisor and strategic partner for Blue Yonder's global disputes and litigation portfolio, entrusted with initial responsibility for independently assessing, investigating, managing, and resolving pre-litigation disputes, claims, arbitrations, and litigation matters, both offensively and defensively.

Scope:

The ideal candidate is a practical and proactive problem-solver who thrives in a fast-paced environment, exercises sound legal and business judgment, and takes ownership of matters from initial intake through resolution. This role requires exceptional attention to detail, strong analytical skills, and the ability to translate complex facts and contractual provisions into practical, business-focused legal advice.

This position reports to the VP & Deputy General Counsel, Employment & Litigation and works closely with a diverse array of cross-functional stakeholders in Executive Leadership, Sales, Customer Experience, Finance, Security, and IT.

What you will do:

  • Serve as a primary Legal Department contact for commercial disputes, claims, arbitrations, and litigation, including those arising in regions outside the U.S. in coordination with the applicable Blue Yonder regional team.
  • Independently assess legal and business risks, develop dispute resolution strategies, and provide practical, solution-oriented advice to internal stakeholders.
  • Supports the Company's response to customer and vendor-facing software licensing, usage, audit, and compliance disputes escalated by Legal's Software Compliance Team, including matters involving license scope, deployment rights, overuse allegations, contractual restrictions, and settlement negotiations.
  • Manage disputes and claims involving cybersecurity incidents, data security obligations, customer notifications, indemnity demands, bankruptcy, insurance matters, and related investigations.
  • Support intellectual property and competitor-related disputes, including matters involving trade secrets, patents, copyrights, confidential information, and unfair competition allegations.
  • Draft, review, and negotiate settlement agreements, releases, demand letters, response letters, tolling agreements, and other dispute-related documents.
  • Oversee the Company's dispute and litigation management tools and processes, including OpenText Legal Hold and e-Discovery.
  • Manage outside counsel, matter budgets, legal hold and e-discovery processes, and relevant Company policies, including the Outside Counsel Billing Guidelines and Legal Hold Policy.
  • Conduct factual investigations and partner with cross-functional stakeholders to gather evidence, assess risk, preserve relevant information, and develop and execute litigation and settlement strategies.
  • Prepare concise matter summaries, risk assessments, settlement recommendations, and reports for the Legal and Executive Leadership Teams, the Company's Board of Directors, Finance, and auditors.
  • Assess litigation risks in connection with mergers, acquisitions, and other strategic transactions, including due diligence and post-closing integration planning.
  • Monitor legal, regulatory, and litigation developments that may impact the Company's risk profile and advise stakeholders accordingly.
  • Develop and deliver training, guidance, and best practices to help the business identify, mitigate, and manage litigation and dispute-related risks.
  • Support other Legal Department initiatives, including U.S. employment-related matters, disputes, and litigation as needed.
  • Occasional domestic and international travel may be required (less than 10%).

What We Are Looking For:

  • Juris Doctor (J.D.) degree from an accredited law school and active membership in good standing with at least one U.S. state bar.
  • 4+ years of experience supporting or managing commercial disputes/litigation at a law firm, in-house legal department, or a combination thereof.
  • Strong attention to detail and the ability to perform close and accurate review and analysis of contracts, facts, evidence, and legal issues.
  • Ability to analyze and interpret complex contractual provisions and provide practical, concise, and business-oriented legal guidance.
  • Experience handling commercial disputes involving contracts, software licensing, business-to-business customer relationships, intellectual property, data security, bankruptcy, competition issues, and/or other complex business matters.
  • Experience drafting and negotiating settlement agreements and other dispute resolution documentation.
  • Knowledge of litigation management, legal holds, e-discovery practices, document preservation obligations, and outside counsel management.
  • Strong written and verbal communication skills, including the ability to present complex legal issues clearly to business and executive audiences.
  • Ability to build trust, foster collaboration, and effectively partner with stakeholders across multiple business functions.
  • Demonstrated ability to independently manage multiple matters simultaneously, prioritize competing demands, and drive issues through resolution with limited supervision.
  • Demonstrated track record of exercising sound judgment and handling sensitive and confidential matters.

Additional preferred qualifications:

  • Experience working in a corporate legal department.
  • Experience supporting and/or advising a global SaaS, cloud, professional services, and/or enterprise technology company.
  • Experience in corporate bankruptcy, insolvency, or creditors' rights matters.
  • Familiarity with the fundamentals of litigation-related insurance coverage issues, including cyber, errors and omissions, and commercial liability policies.
  • Awareness of U.S. GAAP revenue recognition principles as they relate to commercial settlement structures and commercial dispute resolution.
  • Experience in (or willingness to learn) employment law and related disputes/litigation, including restrictive covenant matters (non-disclosure, non-solicitation, and non-competition).

#LI-REMOTE

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The annual salary range for this position is $130,769.27 - $189,615.38 USD

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

  • Comprehensive Medical, Dental and Vision

  • 401K with Matching

  • Flexible Time Off

  • Corporate Fitness Program

  • A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.