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Disputes Manager Jobs (NOW HIRING)

Fraud & Disputes Management * Lead day-to-day fraud and dispute intake, investigation, and resolution across all channels * Ensure adherence to SLAs, productivity targets, and quality standards

Fraud & Disputes Management * Lead day-to-day fraud and dispute intake, investigation, and resolution across all channels * Ensure adherence to SLAs, productivity targets, and quality standards

Disputes Strategy Project Advisor III

$103K - $137K/yr

Manages strategic relationships with third-party disputes vendors to ensure alignment with roadmap priorities, contractual commitments, and long-term capability goals. * Partners with internal ...

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Disputes Manager information

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$23K

$61.4K

$102.5K

How much do disputes manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for disputes manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Disputes Manager, and why are they important?

To thrive as a Disputes Manager, you need strong analytical skills, knowledge of dispute resolution processes, and usually a background in law, finance, or business. Familiarity with case management systems, regulatory compliance tools, and related certifications such as ADR (Alternative Dispute Resolution) or mediation credentials is often required. Excellent negotiation, communication, and conflict management skills help you navigate complex stakeholder relationships and resolve issues efficiently. These skills and qualifications are essential to ensure fair, timely, and effective resolution of disputes while safeguarding organizational interests.

What are the main challenges a Disputes Manager faces when handling high-volume or complex cases?

As a Disputes Manager, one of the primary challenges is efficiently managing multiple cases that vary in complexity and urgency. High-volume caseloads require strong organizational skills and the ability to prioritize tasks, while complex cases often demand in-depth knowledge of regulations and effective negotiation strategies. Additionally, Disputes Managers must communicate clearly with both clients and internal teams to resolve issues swiftly and maintain positive relationships. Staying updated on industry best practices and legal changes is also essential for success in this role.

What is a Disputes Manager?

A Disputes Manager oversees the process of handling and resolving conflicts, complaints, or disagreements within an organization or between the organization and external parties, such as customers or vendors. They are responsible for investigating disputes, mediating between involved parties, and ensuring fair and compliant outcomes. Disputes Managers often work in industries like banking, finance, or legal services and play a key role in risk management and customer satisfaction. Their work may also involve developing dispute resolution policies and training staff on conflict management procedures.

What is the difference between Disputes Manager vs Customer Service Manager?

AspectDisputes ManagerCustomer Service Manager
Required CredentialsBachelor's degree, conflict resolution certificationsBachelor's degree, communication skills
Work EnvironmentFinancial institutions, retail, e-commerceRetail, hospitality, service industries
Employer & Industry UsageUsed in industries handling disputes and claimsUsed across customer-facing sectors
Common Search & ComparisonOften compared for dispute resolution rolesRelated to customer satisfaction roles

The Disputes Manager primarily handles conflict resolution, claims, and dispute processes within organizations, often requiring specialized certifications. In contrast, the Customer Service Manager focuses on overall customer satisfaction, managing support teams and service quality. While both roles involve communication and problem-solving, Disputes Managers deal specifically with resolving disputes, making their roles more specialized in conflict management.

More about Disputes Manager jobs
What cities are hiring for Disputes Manager jobs? Cities with the most Disputes Manager job openings:
What are the most commonly searched types of Disputes jobs? The most popular types of Disputes jobs are:
What states have the most Disputes Manager jobs? States with the most job openings for Disputes Manager jobs include:
What job categories do people searching Disputes Manager jobs look for? The top searched job categories for Disputes Manager jobs are:
Infographic showing various Disputes Manager job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Construction Disputes Attorney

Full-time

Posted 2 days ago


Job description

Ascension Global Staffing & Executive Search, a Hispanic Women Owned & Operated National Recruiting Firm stands at the forefront of innovation and excellence. Led by a visionary team with a deep commitment to diversity and inclusion, our firm is dedicated to identifying and attracting top talent across the nation. With a unique blend of cultural insight and professional expertise, we pride ourselves on creating an environment that fosters success for both employers and candidates.
Ascension Global Staffing & Executive Search seeks a senior associate or counsel for its client's award-winning global construction and engineering disputes practice in Miami. A minimum of 7 years’ experience is required. Qualified candidates will have significant commercial litigation experience (or ideally, a combination of litigation and international arbitration experience) at a large law firm, with a focus on construction, infrastructure, and/or energy disputes; outstanding academic credentials; strong written and oral advocacy skills; experience leading disputes teams; superior attention to client service;
and the ability to manage matters and teams that move at a fast pace. Local bar admission is required. Foreign language capabilities a plus.

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About Ascension Global Staffing & Executive Search

Sourced by ZipRecruiter

Ascension Global Staffing & Executive Search is a Hispanic woman-owned-and-operated legal recruiting firm comprised of a dynamic team of professionals and business strategists. We are dedicated to creating a customized approach to connecting talented professionals with great companies. Our passion is your success. We are devoted to cultivating a culture that promotes the individual while meeting our clients’ needs. Our dynamic and collaborative process makes our company as versatile and distinct as our clients. It is the commitment we have to our own team that positions us to be the best business partner for building your best team. At Ascension Global Staffing & Executive Search, we believe everyone deserves a job they love, starting with our own employees. We understand that every company has unique needs that drive the search for the ideal candidate. We look beyond the resume to identify the best talent and do this by fostering trusting relationships with our candidates. Of equal importance, we strive to understand our clients’ businesses, cultures and team dynamics to strategically meet business goals. We keep an eye on the market and emerging practice areas to identify candidates and opportunities to benefit those who entrust us with their careers and their businesses.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Coral Gables, FL, US

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